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New products give 404 Page - by HmirceaD

This topic has 6 replies, 1 voice, and was last updated 3 years ago ago by HmirceaD

  • Avatar: HmirceaD
    HmirceaD
    Participant
    April 6, 2021 at 09:17

    Hello, I’ve uploaded a lot of new products to my store, but when I go to their product page I get a 404 page not found error. This does not happen to old products, that were added before I switched to the Xstore theme.

    In the Woocomerce product tab the products appear normal, and are published.

    The products appear in the search bar and in the catalog, but when you click on them you get this error.

    https://imgur.com/a/GGYKhmX

    #282764 Copied Theme version: 7.4.5
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2021 at 17:43

    Hello,

    Provide us with WP Dashboard access to your site. We’ll check.

    Regards

    #282851 Copied
    Avatar: HmirceaD
    HmirceaD
    Participant
    April 6, 2021 at 19:39

    Here Are the credentials

    Please contact administrator
    for this information.
    #282877 Copied
    Avatar: HmirceaD
    HmirceaD
    Participant
    April 7, 2021 at 10:50

    Hello Olga, any update on the issue?

    #282973 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 7, 2021 at 16:15

    Hello,

    Issue is not caused by XStore theme because it does not show products even with the Storefront default theme https://gyazo.com/c1759d114d90c4b04e6fe46ae2108fae
    If I disable Hide Categories Or Products On Shop Page plugin I can see that product.

    Regards

    #283076 Copied
    Avatar: HmirceaD
    HmirceaD
    Participant
    April 12, 2021 at 09:58

    I solved it, thank you very much Olga!

    #283588 Copied
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