Facebook login - by Namaste - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

  • Avatar: Namaste
    Namaste
    Participant
    April 5, 2021 at 16:25

    Hi,

    I am trying to add fb login feature. I have added both app id and app secret but login with fb is not visible after I save. How should I enable it?

    7 Answers
    Avatar: Namaste
    Namaste
    Participant
    April 5, 2021 at 16:29

    So it works on homepage but not on a checkout. I have WooCommerce > Settings > Accounts & Privacy > Guest checkout > Allow customers to log into an existing account during checkout enabled

    Avatar: Namaste
    Namaste
    Participant
    April 5, 2021 at 17:35

    Another issue – I have this text translated: OR SIGN IN WITH A SOCIAL NETWORK in Loco

    It show as translated in My account when on hompage, not translated on other pages

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 5, 2021 at 19:32

    Hello,

    1) We don’t show the login with FB button on the checkout page. It is available for the mini popup and my account page only.

    2) I see that it’s translated https://prnt.sc/115296p Could you, please, provide us with screenshot where you have it untranslated?

    Regards

    Avatar: Namaste
    Namaste
    Participant
    April 5, 2021 at 21:29

    Hi – When has it changed? I remember that it was placed on the checkout page.

    Right now it is not visible anuwhere on the checkout page (not even my account pop up.)

    Translation – I think it was cache it is all right now. https://snipboard.io/dBwhqJ.jpg

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2021 at 13:13

    Hello,

    It was removed after WooCommerce update in 2020. They added a limit for the redirects from the checkout page and redirects causes issue with the payment gateways, so we had to remove this functionality. We are looking for ways to get it back but we have not find the solution yet.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    April 7, 2021 at 08:55

    I am looking for a ways to encourage customers to login so we can send them abandoned cart campaign when necessary. I hope this functionality will be restored, FB login was very popular when I used it on the other eCommerce platform, and it is surprising that we encounter so many problems with it on woocommerce.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 7, 2021 at 16:26

    Hello,

    Yes, we hope that we’ll find a way to fix that.

    Regards

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