Forum Replies Created

Viewing 30 posts - 9,331 through 9,360 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 20:11

    Hello,

    It’s there once option is enabled https://prnt.sc/11axmsy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 20:08

    Hello,

    Do you have screenshot of the previous header? Your header looks nice https://prnt.sc/11axhoe because I don’t remember what header you had before.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 20:05

    Hello,

    Could you, please, explain in more detail what you mean by “color switch on products with ajax”?
    Are you talking about using different images depending on color you choose https://xstore.8theme.com/product/american-vintage/ ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 20:03

    Hello,

    Edit the wishlist element and change the title https://prnt.sc/11ax7t1
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 19:53

    Hello,

    Use header builder to edit mobile menu. Watch header builder video tutorials https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
    Use translation files and translate XStore core plugin to change Menu title on the mobile devices https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 19:50

    Hello,

    Go to Theme Options > Header builder > enabled mobile version and edit the top header background color.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 19:49

    Hello,

    Add the below code to Theme Options > Custom CSS

    @media only screen and (min-width: 992px) {
        .header-main-menu .item-design-mega-menu .nav-sublist-dropdown {
            left: 0 !important;
            margin: 0 !important;
            right: 0 !important;
            width: 100% !important;
            max-width: 100% !important;
            transform: none !important;
        }
        .header-main-menu .item-design-mega-menu, .header-top, .header-main, .header-bottom, .header-bottom .et_column {
            position: static;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 19:42

    Hello,

    You updated plugin https://prnt.sc/11awcs2 but did not update theme https://prnt.sc/11awdx8
    Don’t update only theme or only plugin. Always update both.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 19:26

    Hello,

    1) Oh, sorry I enabled it as main to test https://prnt.sc/11av2h8 . Check now.
    2) Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 19:10

    Hello,

    Something is strange with your WP installation. It calls out of date version of jQuery and it caused the issue. It’s not related to theme update because if you disable all the plugins and switch to the default theme and open customier you’ll get the same error with the performance and js errors in the console. So, I installed the jQuery helper plugin to make your customizer work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 19:07

    Hello,

    Can’t log in to your Dashboard https://prnt.sc/11auuhs

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 19:00

    Hello,

    Check attentively what template you edit https://prnt.sc/11aun9j because you created multiple templates for your products.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:54

    Hello,

    Thank you for choosing XStore.
    Provide us WP Dashboard access to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:53

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:52

    Hello,

    Ok. Glad to hear that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:52

    Hello,

    Provide us with link to page where we’ll be able to check the issue and also temporary WP Dashboard access to check the settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:50

    Hello,

    Just get an answer from develoepers.

    They added fix via child-theme/functions.php http://prntscr.com/1186dq7 and custom css

    .filter-wrap .filter-wrap {
    margin: 0;
    width: 100%;
    }

    The issue is because Elementor Pro disables is_shortcode value of wc_loop_prop and make it a false value (59-61)
    https://gyazo.com/840d048130bfa8b2ef7ddf8456f0fac6

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:47

    Hello,

    1) To display product categories hierarchy you need to create subcategories for your categories in Products > Categories https://prnt.sc/11au916 At this moment all your categories are top level categories.

    2) To show q-ty go to Theme Options > WooCommerce > Shop > Product styles > enable https://prnt.sc/11au9ov

    3) Add testimonials to show them https://prnt.sc/11aubek

    4) Go to Static Blocks > edit Footer – Organic01 block and choose the menu you want to show in footer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:40

    Hello,

    This template requires BubbleMorph addon. It’s an additional extension for the Revolution slider. Installation of the Revolution slider addons available only if you bought the plugin and use the personal license to register that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:37

    Hello,

    Do you mean that 2 items appear if you click + ? It caused by WooCommerce Min/Max Quantities plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:34

    Hello,

    Done. Place transaltions in wp-content/languages/themes folder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:33

    Hello,

    It looks like a bug of the builder. Passed your issue to our developers. I’ll inform you once they fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:26

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:23

    Hello,

    I closed this topic because it was created for the same issue https://www.8theme.com/topic/cant-click-the-menu-dropdown-items/#post-283625
    Check the menu now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:19

    Hello,

    You are welcome. So, do you need any help from our side?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:15

    Hello,

    We suppose it was WooCommerce plugin cache for the widgets. Once we switched to Storefront theme and back to XStore cache cleared and categories are in place.
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:04

    Hello,

    You provided incorrect URL for your shop page. If I visit https://feestzone.be/webwinkel/winkel/ I see the products. Maybe problem is that you change the shop page slug?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 18:01

    Hello,

    Which one is your language https://prnt.sc/11arrkk ? Because Deutsch and Deutsch(Sie) are different languages and has different local: xstore-de_DE vs xstore-de_DE_formal
    At this moment you have transaltion for the Deutsch (xstore-de_DE) not for the Deutsch(Sie) xstore-de_DE_formal. That’s why everything is untranslated.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 17:56

    Hello,

    Error that you provided is out of date (05 April). So, I would suggest your hosting provide remove the old logs and check again.
    I check the error logs in WooCommerce > Status > Logs and don’t see that error anymore but I see Memory limit error https://prnt.sc/11arfgd because of cache plugin. We would recommend you to increase the PHP memory limit and check the list of plugins that you use and disable third-party plugins that you don’t really need because every additional plugin uses PHP memory.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 17:50

    Or comes from Stripe plugin https://prnt.sc/11ar86j
    So, check the plugin settings to disable it on the single product page. It’s not related to theme options, it’s Stripe plugin settings.

    Regards

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    Viewing 9,360 results - 9,331 through 9,360 (of 30,391 total)
Viewing 30 posts - 9,331 through 9,360 (of 30,391 total)
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