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Viewing 30 posts - 9,361 through 9,390 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 17:49

    Hello,

    Go to WooCommerce > Settings > Product > Inventory > Stock display format > Choose Never show.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 17:47

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 17:28

    Hello,

    We don’t have any special options for this. I think you need to speed up the site in general. Try to check the list of plugins that you use and disable unnecessary plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 17:12

    Hello,

    Do you use Brands element https://gyazo.com/a095b9e4c4eb1887811593365f4bae36 ?
    Go to Products > Brands > edit brand and upload the brand thumbnail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 16:31

    Hello,

    Check customizer now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 16:20

    Hello,

    You are welcome.

    To align price replace

    .single-product .et_product-block .price {
        display: flex;
    }

    with

    .single-product .et_product-block .price {
        display: flex;
        align-items: baseline;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 16:18

    Hello,

    It’s known issue. We’ll fix this in the next theme update. If you provide us with WP Dashboard and FTP access to your site we’ll be able to fix this before the update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 16:17

    Hello,

    Yes, you can share theme archive and XStore core plugin archive with plugin developers if they need that. Let me know if they need any assistance from our side. They could contact us using contact form here https://www.8theme.com/contact-us/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 16:01

    Hello,

    Replaced with the below code

    .single-product .et_product-block del,
    .product-content .price del {
        font-size: 14px;
    }

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 15:55

    Hello,

    Provide us with WP Dashboard and FTP access, please. Have you updated both: XStore theme and XStore core plugin to latest versions?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 15:53

    Hello,

    We don’t have such option. It’s possible to implement only by additional customization. You can submit customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 15:52

    Hello,

    We would like to inform you that we created AMP version of the XStore theme. You can test in on the default demo https://xstore.8theme.com/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 15:50

    Hello,

    1) Do you mean that product gallery is not display like slider but like grid https://prnt.sc/11amfw2 ?
    2) Do you use child theme? Did you overwrite product image and product image thumbnails files in the child theme?
    3) Provide us with WP Dashboard and FTP access to your site, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 15:43

    Hello,

    Tried to scroll and even chose the other color https://gyazo.com/48f59cdaa7d98eac2051de47d7e821b2
    Any problem.
    Provide link to the product where you have the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 15:39

    Hello,

    Do you add just simple links to screenshots or use any HTML tags like image or something in your message?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 15:15

    Hello,

    You translated option value of admin string that should not be translated, so remove it from string translator https://prnt.sc/11alqey
    Check site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 14:34

    Hello,

    Provide us with temporary WP Dashboard access to check your site and help you because we can’t do this without Dashboard access because of the maintenance mode you have https://prnt.sc/11akypa

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 14:23

    Hello,

    We have translation for theme only (7%) for this language. If you want I can send you translation to your email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 14:19

    Hello,

    Could you, please, provide link to product with the issue? Because I don’t see problem https://prnt.sc/11aknoc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 14:17

    Hello,

    The issue caused by CSS minification option of SG Optimizer plugin. If you use the plugin minification option then don’t use Optimize Frontend CSS option in theme options.
    Check your product grid now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 13:55

    Hello,

    Did you watch the video tutorial that I sent you?
    Look, you use 2 header on your site:
    One for the whole site that you are able to edit once you open the Theme Options > Header builder.
    Second header is the home page header https://prnt.sc/11ajsgk
    So, to edit home page header click on edit link and edit the header https://prnt.sc/11ak0fm
    Clear cache after your changes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 13:31

    Hello,

    Provide us with temporary WP Dashboard access to your site to check the issue in more detail and help you. You use Maintenance mode and we can’t check the site without Dashboard access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 13:30

    Hello,

    Thank you for using our theme!
    Unfortunately, we don’t have such option in our theme. You can submit additional customization request here or look for third-party plugins that may help you to implement this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 13:28

    Hello,

    Replace the previous code with this one

    .content-product .product-content-image, .product-mini-image, .product-title, .cart .product-thumbnail a, .content-product .products-page-cats a {
        pointer-events: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 13:27

    Hello,

    It’s not related to theme update in any way. You just added the price code as the tax suffix in the WooCommerce > Settings > Tax. Remove the suffix or add it in correct way with title, for example “Price incl. VAT: {price_including_tax}” Read more here https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/#price-display-suffix

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 13:22

    Hello,

    Bundled plugins do not require activation, read more here https://prnt.sc/11ajiia
    https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 13:20

    Hello,

    Did you install any plugin for images lazy loading? In this case go to Theme Options > Speed Optimization > Image loading > Choose Default. Check images after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 13:19

    Hello,

    1) We can’t log in to your Dashboard https://prnt.sc/11ajf3x
    2) Can’t connect to your FTP https://prnt.sc/11ajfwn
    Provide correct access, please, to check your issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 13:13

    Hello,

    Use

    .product-content .price del {
        font-size: 12px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 12:42

    Hello,

    Thank you for using our theme. Try to activate theme now.

    Regards

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    Viewing 9,390 results - 9,361 through 9,390 (of 30,391 total)
Viewing 30 posts - 9,361 through 9,390 (of 30,391 total)
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