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Viewing 30 posts - 9,301 through 9,330 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 18:02

    Hello,

    Added to string translator https://prnt.sc/11c9gsm Translate texts to what you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:58

    Hello,

    I have enabled plugin and don’t see problem with theme styles after that.
    Do I need to change any plugin settings to get the issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:53

    Hello,

    1) Do you want to change the menu https://prnt.sc/11c932h ?
    Go to Theme Options > Header builder > edit the Mobile menu element and choose the menu you want to show there. If you want to create new menu or edit existing one go to Appearance > Menus.

    2) Could you clarify: do you want to post image on the support forum or in the menu on your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:50

    Hello,

    Yes, sure, use variation swatches feature. Watch video tutorial https://youtu.be/LgzC4iK-j6A

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:49

    Hello,

    We checked your license and see that you used it for a few projects https://prnt.sc/11c8yxz and it’s still active for the wishpify project. Do you plan to start a new project using XStore?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:49

    Hello,

    We checked your license and see that you used it for a few projects https://prnt.sc/11c8yxz and it’s still active for the wishpify project. Do you plan to start a new project using XStore?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:47

    Hello,

    Try to activate theme now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:45

    Hello,

    1) No. It just generates theme styles file that includes styles only for the elements you checked. For example, if you don’t use the blog on your site then you don’t need to check the blog elements in the generator and the file that will be generated will be without blog elements and smaller size than default style.css that includes code for all theme elements and features.

    2) If you don’t want to use generated styles just remove the generated file https://prnt.sc/11c8sn1 and theme will use default style.css file to call styles instead of the custom one.

    3) Yes, sure. We even recommend to use cache plugin even if you used files generator.
    Just keep in mind that after theme update it’s better to click Generate file button again to generate files again and include possible changes that we made in update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:39

    Hello,

    Provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:38

    Hello,

    Do you want to add the login via Google or Google map key? Explain in more detail key for what feature do you need to add.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:36

    Hello,

    What errors do you have?
    I see that demo content was installed. The only thing that is missing is the correct font. You can choose the font in Theme Options > Typography and categories do not have subcategories. You can create subcategories in Products > Categories > edit the category and choose the parent category for it.
    If you need to change anything else let me know and provide screenshots for a better understanding. You can use Lightshot screenshot tool to share the screenshots.

    Also, here you can find video tutorials for the XStore theme
    https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
    https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:32

    Hello,

    Ok, sure. We have a lot of requests these days, so take my apologies for the possible delay.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:31

    Hello,

    What demo content of the XStore do you want to import? What version?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:23

    Hello,

    Go to Theme Options > Custom CSS find code below

    .item-design-mega-menu .nav-sublist-dropdown:before {
        content: '';
        display: block;
        position: absolute;
        left: 0;
        right: 0;
        height: 40px;
        bottom: 100%;
    }

    and change
    height: 40px; to height: 20px;

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:22

    Hello,

    Try now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:21

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:20

    Hello,

    Use variation swatches https://youtu.be/LgzC4iK-j6A and upload different images for your variations https://prnt.sc/11c7ze5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:17

    Hello,

    1) To change “free shipping over 49$” go to Theme Options > Header builder > Cart > edit the mini cart promo message.
    2) You created translation files but you did not translate the mentioned strings in theme https://prnt.sc/11c7tx7 and plugin https://prnt.sc/11c7uu5
    So, finish the translation and check after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:13

    Hello,

    What bg color do you want there and what links color do you want to use there?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:10

    Hello,

    Could you, please, provide us with temporary WP Dashboard and FTP access to your site to check the issue in more detail and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 17:03

    Hello,

    If another font was chosen in the element settings, for example, https://prnt.sc/11c7c9e you can change it only by editing these settings. There is no one-click solution for this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 15:53

    Hello,

    1) We don’t understand when you get that error. Could you, please, describe your actions step by step that generate the error? Because once we clear the error log we don’t get the error if we visit product, add it to cart etc. So, we don’t understand after what error appears.

    2) Check the mini cart now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 15:50

    Hello,

    Thank you. I have passed issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 15:12

    Hello,

    Probably products on that page give the fatal error. Provide us with WP Dashboard and FTP access to your site to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 15:10

    Hello,

    You can find theme and plugin archive in the Downloads area of your ThemeForest account. Download whole package and you’ll find theme and plugin inside.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 15:09

    Hello,

    Use the WordPress shortcode https://wordpress.org/support/article/video-shortcode/ to display video in custom tabs
    For example
    [video src="https://youtu.be/wkIKN2IyEZI"]

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 13:50

    Hello,

    1) That’s strange but sometimes it works and sometimes not. Could you, please, provide FTP access? We’ll check the issue in more detail.

    2) Are you talking about cart button in the mini cart? Do you want to change the styles this button only or all the buttons on the site? Because we have global options for the buttom in Theme Options > Styling > and edit 4 button types (dark, active, light, bordered). If you want to change the styles of one button only then it’s possible with the custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 10:05

    Hello,

    You have updated XStore core plugin but did not update theme. I have updated the theme to the latest version and zoom works https://gyazo.com/ce624faac714a29432cb9ce740c8cd49

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2021 at 09:43

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2021 at 20:24

    Hello,

    Thank you. I passed the issue to our develoeprs. I’ll inform you once they fix the problem.

    Regards

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    Viewing 9,330 results - 9,301 through 9,330 (of 30,391 total)
Viewing 30 posts - 9,301 through 9,330 (of 30,391 total)
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