Hello,
Great. Glad to hear that.
Regards
Hello,
Great. Glad to hear that.
Regards
Hello,
Add the below code to custom CSS
.product-content .compare {
color: #222;
}
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Hello,
I don’t see any WP Dashboard access from you in the Proivate content of this topic.
Other credentials that you provided do not work for me.
So, please reply back here and provide correct access.
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Hello,
Use Elementor page builder to edit static block content https://www.8theme.com/documentation/xstore/support/static-blocks/
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Hello,
It would better to ask your hosting provider about this. If font blocked because of CORS policy theme support could do nothing with this because it’s server setting.
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Hello,
Go to Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Position > choose above the shop content (full-width).
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Hello,
1) Go to WooCommerce > Settings > Products > Inventory > Stock display format > choose the formal you need.
2) Go to Theme Options > Header builder > edit Account element and change the titles according to your needs.
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Hello,
Follow the Multivandop plugin docs https://wc-marketplace.com/faq/how-to-remove-more-offers-tab-in-the-single-product-page/
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Hello,
You can activate theme.
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Hello,
1) Follow the docs and update theme either using autoupdate or FTP method https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
2) If you get PCLZIP_ERR_BAD_FORMAT (-10) error during the update read this topic and follow the instructions https://www.8theme.com/topic/item-purchase-code-is-not-working/
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Hello,
Translate all the necessary strings of the XStore core plugin (Loco translate > Plugins > XStote core plugin) https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
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Hello,
Products carousel is the Massive addons element and we can’t change the display of that element while scripts loading.
Use 8theme Products element and enable the lazy load option for the element to prevent the mentioned problem.
Check now.
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Hello,
Link that you provided does not work. Provide us with the correct link to your site to check the issue and help you.
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Hello,
Provide us with FTP access to your site to check your question in more detail and help you.
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Hello,
Use the iframe or video tag to add video
https://gyazo.com/a84ee2f5b7e1dabf677ea942246c82bf
Do you want to show self-hosted video or youtube video?
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Hello,
1) Our theme does not have option to exclude from indexing page elements on the single product. Submit additional customization request here.
2) I think you need SEO plugin (for example Yoast SEO etc) and as a rule SEO plugins offer option to add “noindex” for the product pages.
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Hello,
If you disable this option https://prnt.sc/13la0p6 then product title appears on the page and use the h1 https://gyazo.com/ad0cfdc1e161ea75d7d9a28a14fee07f
So, don’t understand your question. Where do you want to show the h1 title on the page? provide screenshot of where that title should be.
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Hello,
Ok. Topic closed.
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Hello,
I have updated WordPress and theme via FTP and then updated plugins via Dashboard > Updates. If you need to update the production site you can provide us with WP Dashboard and FTP access and we’ll help you.
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Hello,
Read this topic, please https://www.8theme.com/topic/item-purchase-code-is-not-working/
You have this issue if you activated theme on another domain. Follow the instructions from the topic.
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Hello,
Read this topic and follow the instructions https://www.8theme.com/topic/item-purchase-code-is-not-working/
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Hello,
You forgot to clear cache. Check now.
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Hello,
Add our account (8themes@gmail.com) to the developers list and allow us access to your Search Console to check the issue in more detail.
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Hello,
Thank you. I passed the issue to developers and I’ll inform you once they fix the problem.
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Hello,
Clear the browser cache or use incognito mode and check the off-canvas content again.
Promo should be there https://gyazo.com/11827fe8699091b05f9a103bdcc38e94
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Hello,
That’s very strange because I don’t see the mentioned button if the Storefront theme is enabled https://gyazo.com/b77d2acd2363c0c5744e98bc5bf97578 So, it looks that you have some glitch with this. Contact WooCommerce support https://wordpress.org/support/plugin/woocommerce-gateway-stripe/ to make the button always work with the Storefront theme first and then reply back if you still have issues with our theme after that.
Because as this moment it works only in test mode.
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Hello,
We sent you the video to your registration email that we see the changes while editing page content and save changes.
So, please, if you still have the problem then provide video of your actions and problem that appears.
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Hello,
Fix the SSL error https://gyazo.com/a1ade6af3a8292d09b725afe1862aad1 we can’t check your site to check the issue.
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Hello,
Such an issue is related to Server settings. Update theme via FTP if you get problems with the autoupdate https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Hello,
1) If you use the contact page with the built-in template go to Theme Options > Contact Form > add the map API https://gyazo.com/7ac83e15f5573b519c074c0f45711df8
2) Could you, please, explain in more detail what box you are talking about? Maybe provide screenshot of the box. Are you talking about the content of the post?
3) Provide us with WP Dashboard access to check the home page, please. What error do you face with the carousel? Can’t you add the element? Does not element display the correct products?
4) Built-in contact page use the Contact page template https://gyazo.com/8848925971012f6ce3b010a81037060a All the available options for this page you can find in Theme Options > Contact Form. If you want custom layout then use the Contact form 7 plugin and WPBakary to create a new page with custom layout.
Regards