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Update error - by emilebon - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: emilebon
    emilebon
    Participant
    May 30, 2021 at 16:50

    I can’t update new version, i hase issue please can you see what happen?

    Please, contact administrator
    for this information.
    #289386 Copied Theme version: .7.2.7 WooCommerce version: 5.2.2
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 31, 2021 at 11:20

    Hello,

    Read this topic and follow the instructions https://www.8theme.com/topic/item-purchase-code-is-not-working/

    Regards

    #289421 Copied
    Avatar: emilebon
    emilebon
    Participant
    May 31, 2021 at 14:05

    I did the deactivation and activation theme but not worked. can you help me to make this?

    #289467 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 1, 2021 at 14:19

    Hello,

    We have reactivated the theme and cleared the tokens cache using the Check again link and the update works fine. You should not have issues with the next theme update if you don’t migrate to another domain/subdomain.

    Regards

    #289546 Copied
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