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Updating and Upgrading Questions - by Kultakuume

This topic has 8 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

Kultakuume

Participant

May 27, 2021 at 07:27

Hello,

These WooCommerce templates are currently tagged as outdated in my child theme files:
royal/woocommerce/cart/mini-cart.php version 3.7.0 is outdated. Core version is 5.2.0
royal/woocommerce/checkout/thankyou.php version 3.2.0 is outdated. Core version is 3.7.0
royal/woocommerce/content-product_cat.php version 2.6.1 is outdated. Core version is 4.7.0

Is it OK to update the oudated templates myself by following these instructions from WooCommerce docs? Should I update the templates in the parent or child theme?
https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/#

How do I update the Royal Core plugin? It doesn’t appear on my plugins. I know I have installed 1.1.5 but the latest version is 1.1.7

These plugins prompt me to activate my copy/license or to “go pro”:
– WPBakery Page Builder
– Ultimate Addons for WPBakery Page Builder
– Slider Revolution
– Redux

Can these be activated or is it because they’re using 8theme’s license that I can not activate them? If I can activate them, do I need a license key from 8theme?

#289037 Copied Theme version: 6.3.2 WooCommerce version: 5.2.2

7 Answers

Olga Barlow

Support staff

May 27, 2021 at 14:18

Hello,

1) Provide us with WP Dashboard and FTP access to your site to help you with the out of date files and Royal core plugin update.
2) Read here about plugins activation https://8theme.com/demo/docs/royal/Plugins/Activation_And_Purchase_Codes
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins#what
If you need to update plugins you can do this from Royal > Plugins.

Regards

#289101 Copied

Kultakuume

Participant

May 27, 2021 at 14:56

Thank you for your reply! See private content area for further discussion.

I found the Royal Core plugin via FTP, so I can update that myself, after all.

Please contact administrator
for this information.

#289115 Copied

Olga Barlow

Support staff

May 28, 2021 at 13:16

Hello,

We’ll be able to change lang for the profile of the user, don’t worry about this. We don’t have special email for this purpose, so use the one that will be suited for you. We just need the username and password.

Regards

#289198 Copied

Kultakuume

Participant

May 28, 2021 at 14:05

Hello,

Thank you for getting back to me regarding outdated WC template files. Please see the Private content area.

Please contact administrator
for this information.

#289209 Copied

Olga Barlow

Support staff

May 29, 2021 at 11:34

Hello,

Files updated.

Regards

#289302 Copied

Kultakuume

Participant

May 30, 2021 at 20:25

Thank you kindly!

edit: The “confirm” button does not respond, when I try to close this issue. You may close the thread.

#289390 Copied

Olga Barlow

Support staff

May 31, 2021 at 12:43

Hello,

Ok. Topic closed.

Regards

#289439 Copied
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