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Viewing 30 posts - 7,981 through 8,010 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2021 at 09:58

    Hello,

    I have passed your issue to our developers. I’ll inform you once get the answer about your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2021 at 09:42

    Hello,

    Try to change the zoom animation that you have there. Do you have that with other animation?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2021 at 09:37

    Hello,

    1) What exactly do you change but don’t see changes?
    Provide screenshot of your fonts option and link to the site where you did that.

    2) What resize does not work? Explain in more detail and provide screensot for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2021 at 09:31

    Hello,

    1) To remove the default widget from the shop sidebar go to Appearance > Widgets > add empty text widget to the Shop sidebar. If you want to disable sidebar on the shop page go to Theme Options > Product page layout > Layout > choose without sidebar.

    2) Add the below custom to Theme Options > Custom CSS to hide the button

    .content-product .product-details a.btn {
        display: none!important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:46

    Hello,

    Provide us with a screenshot of the error, please. And write in English because we don’t speak Spanish.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:44

    Hello,

    Take my apologies but probably I don’t understand your issue.
    If I visit the shop page I see the slider for the product images on hover and it works ok not matter if the lazy loading option is enabled or not https://gyazo.com/0bac4e0a8b486b839255b523db44ffae

    If you use your custom switcher it loads the first image after the lazy loading not the second one like you want https://gyazo.com/830e02980e9e55343db7b1cc7954648b Right? But the appearance of the second image by switcher click is your customization. It does not work for the products after the lazy loading because these products load using ajax, they just do not exist while you click the switcher that’s why you custom js does not work for them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:35

    Hello,

    Provide screenshot of the area that you want to change and screenshot of the result that you would like to achieve?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:33

    Hello,

    Did you translate the XStore core plugin too?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:32

    Hello,

    Point is that Language filtering for AJAX operations option helps to load correct products for these sections.
    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:30

    Hello,

    Go to Theme Options > WooCommerce > Shop > Shop page layout > what number of products per page do you set there?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:29

    Hello,

    Ok, thanks. What about FTP access?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:24

    Hello,

    1) Could you, please, explain in more detail what “card deck” do you want to add? Maybe provide screenshot for better understanding.

    2) We don’t have such a hover effect but it’s possible to implement by simple custom CSS. Provide us with link to your site and we’ll send you custom code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:21

    Hello,

    Could you, please, provide us with WP Dashboard access to your site to check and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 17:19

    Hello,

    I checked the home page slider settings and don’t face issue with the Slider stop on hover and Mousewheel control option. They checked and work on frontend no matter how many times I edit the page or reload. So, don’t understand the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 16:57

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 16:51

    Hello,

    We have installed cache plugin and it improved your site speed:
    Before https://gtmetrix.com/reports/www.gheki.com/vkAgZi9X/
    After https://gtmetrix.com/reports/www.gheki.com/2cJ7PVec/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 16:38

    Hello,

    1) Check now the categories. I have disabled header overlap option because if category does not have custom block header displays over the page content.

    2) Go to Theme Options > WooCommerce > Shop > Product styles > disable Product categories checkbox.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 16:20

    Hello,

    Take our apologies for the delay in answering.
    We have imported Medical2 header. Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 16:13

    Hello,

    Provide us with FTP access to your site to help you to show featured image there for the custom port types.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 15:52

    Hello,

    Hide on mobile devices option is enabled in the WPBakery settings https://gyazo.com/8a20a6b6fbe44cf4c1b5205aa93d7130 Disable it if you want to show that column for the mobile.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 13:21

    Hello,

    There is no quick solution for this because it’s your additional customization. And actually, I’m not sure if it’s possible to implement that trigger for the products after infinite scroll to avoid additional clicks on hover for products that were already loaded. Submit customization request here, unfortunately our basic support does not include customization service.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 13:04

    Hello,

    To disable SKU go to Theme Options > WooCommerce > Single product builder > Product meta > disable SKU.
    We don’t have the option to display id on the single product.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 13:01

    Hello,

    Go to Elementor > Settings > Integrations > WooCommerce > Choose Disable for Mini cart template.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:59

    Hello,

    Provide us with WP Dashboard access to your site to check the settings and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:58

    Hello,

    We don’t have such option in our theme. You can submit customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:57

    Hello,

    If you use third-party swatches plugin then disable built-in swatches option, don’t mix them.
    We did not test our theme with the mentioned plugin. Maybe you will need to use the default WooCommerce gallery (like described here https://www.8theme.com/documentation/docs/support-of-the-woocommerce-additional-variation-images-plugin/ ) instead of the custom slider that our theme use.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:55

    Hello,

    1) I have added Static block widget to footer widget area (Appearance > Widgets). Watch video tutorial on how to edit footer https://youtu.be/gY-x4m47Duo

    2) Translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:55

    Hello,

    1) I have added Static block widget to footer widget area (Appearance > Widgets). Watch video tutorial on how to edit footer https://youtu.be/gY-x4m47Duo

    2) Translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:46

    Hello,

    We don’t have special option for this, unfortunately.
    If you want to remove slider it requires additional customization of the etheme_posts_in_search_results function (xstore/framework/template-elements.php). Copy function to your child theme functions.php and edit it according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2021 at 12:35

    Hello,

    We don’t have such option in our theme. You can submit customization request here.

    Regards

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Viewing 30 posts - 7,981 through 8,010 (of 30,391 total)
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