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Problem with static block - by Andrew - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

Andrew

Participant

June 1, 2021 at 22:02

hello, I cannot solve the problem with static blocks in the Home Decor theme. If you go to the Shop and then start visiting the category pages, there are no problems. But after refreshing the page, on any device, in any category (except for the main page [shop]), the static block disappears, it just doesn’t load. And after that the whole structure of the site breaks down, please tell me what i can do? Child Theme

The last time you gave me the answer, add the shortcode [block id = “4664”] in the category description and the problem was solved, but only on the first page, on pages 2, 3 and so on, the shortcode does not help … What can I do?

#289588 Copied Theme version: 1.0

6 Answers

Rose Tyler

Support staff

June 2, 2021 at 06:48

Hello,

Please provide URL and temporary wp-admin access. We will take a closer look.

Regards

#289595 Copied

Andrew

Participant

June 2, 2021 at 09:42

Also there is a question is it possible to somehow hide the display of the category in the widget on the main page and in the product cards? You need to own it manually according to the list. Leave some, hide the majority. (P.S I just can’t delete them, synchronization will overwrite them)
Access:

Please contact administrator
for this information.

#289627 Copied

Olga Barlow

Support staff

June 2, 2021 at 16:38

Hello,

1) Check now the categories. I have disabled header overlap option because if category does not have custom block header displays over the page content.

2) Go to Theme Options > WooCommerce > Shop > Product styles > disable Product categories checkbox.

Regards

#289697 Copied

Andrew

Participant

June 2, 2021 at 18:19

Hello, it works! You are best. Thank you, in the products themselves I found how to disable, but how exactly in the “sidebar widget” to disable the display of unnecessary categories?

2) I also changed the fonts through Typografy, but for some reason the block with the slider (slider revolution) does not change the font, but in the slider revolution itself I cannot load my font, only offers a choice from the font list?

#289721 Copied

Andrew

Participant

June 3, 2021 at 10:06

Good afternoon, you managed to fix the problem with the static block on the computer, but unfortunately for the mobile version, the photos continue to pop up on the menu, the same with categories. Shop -> Health & Beaty -> 2 page = on dekstop static block disappears, but the display is normal, due to the lack of static block on the phone, the goods will climb under the menu…What can i do?

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Olga Barlow

Support staff

June 3, 2021 at 15:39

Hello,

how exactly in the “sidebar widget” to disable the display of unnecessary categories?

Product categories widget in the sidebar displays list of all the categories you have. It does not have option to hide some categories from that list. You may try to implement this only by additional customization.

2) If you want to use custom font for the Revolution slider follow the slider documentation https://www.sliderrevolution.com/faq/use-your-own-fonts/

3) Check the static block on mobile now.

Regards

#289810 Copied
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