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Viewing 30 posts - 7,771 through 7,800 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 11, 2021 at 10:27

    Hello,

    4) Add the below code to Theme Options > Custom CSS

    #header .et_b_header-menu .nav-sublist-dropdown .item-link:hover {
        color: #222222;
        opacity: 1;
        background: #d2d2d2;
    }

    6) Remove the following code from the child theme style.css and clear cache.

    .sidebar-widget.widget_product_categories .widget-title {
        color: #090909;
        background: #fafafa;
    }
    
    .sidebar-widget.widget_product_categories .widget-title,.wpb_widgetised_column .widget_product_categories .widget-title {
        padding: 25px 10px;
        margin-bottom: 10px;
        text-align: center;
        font-size: 22px;
        border: none;
        line-height: 1.1;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 11, 2021 at 09:09

    Hello,

    Could you, please, provide screenshots of the reviews that you had with the WPBakery on that page? Elementor plugin has a Reviews element. Did you try that?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 21:25

    Hello,

    I have added below code to Theme Options > Custom CSS to align excerpt

    .products-grid .product-excerpt {
        line-height: 3ex;
        height: 9ex;
        overflow: hidden;
    }

    Check now.

    Issue with the sidebar was caused by a broken excerpt for one of your products because you used unclosed spans there https://gyazo.com/a6f38a6b5f241f1bafd69b6b897db5e8
    I replaced it with simple text and the sidebar is ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 21:14

    Hello,

    There is no such option by default. It’s possible only by additional customization. You can submit additional customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 21:12

    Hello,

    It does not require email. Just copy the link once you uploaded files and provide the link and WP Dashboard access in the topic Private content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 21:11

    Hello,

    I just edited the home page header and resaved the logo. Saved the home page header and then all theme options.
    To edit footer go to Static Blocks > edit footer static block using WPBakery builder and change the image there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 21:08

    Hello,

    Oh, yes. In this case replace it with

    @media only screen and (min-width:991px){
        .product-images .main-images {
            text-align: right;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 21:02
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 20:59

    Hello,

    If you need that hook then you need to disable Single product builder and use one of the built-in layouts for the single product (Theme Options > WooCommerce > Single Product builder > Off and then Theme Options > WooCommerce > Single Product > choose one of the layouts we offer).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 17:13

    Hello,

    Provide us with WP Dashboard access to your site. We’ll check the settings you use and try to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 17:12

    Hello,

    Provide screenshot for better understanding and describe the problem in more detail. I don’t know what design you planed, so it’s difficult for me to understand what should be there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 17:10

    Hello,

    Provide us with FTP access to your site. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 17:06
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 17:01

    Hello,

    It looks that Elementor conflicts with your cache plugin http://i.prntscr.com/Hc9kXrROQgufuLsuClV_3Q.png not our theme because even with the default theme it does not work. Looks that it does not support deferred loading of inline JS https://gyazo.com/aa9fc913feba4cc7d1003340e0d3cd7f Once I disable option it works. So, contact the Elementor plugin about this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 16:30

    Hello,

    Check now. But are you sure that you want to use separate header for the home page with the overlap effect? Your images are very light and maybe it would be better to use one default header with dark bg for all the pages?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 16:23

    Hello,

    Because you did not disable overlap option for the mobile. So, edit your header and disable the overlap option also for the mobile. Check the product after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 16:20

    Hello,

    Add to cart is ok https://gyazo.com/351c94a4082f610b077120b817502042 but wishlist – not. Go to WPML settings > enable Language filtering for AJAX operations, make sure that you added correct text for the default language and for the translation. If it does not help then provide us with WP Dashboard access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 16:17

    Hello,

    Edit the slider > go to Layout settings and change the height of the slider grid on mobile http://i.prntscr.com/-YCJylvuQLWaT36MGC4htw.png

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 16:08

    Hello,

    Provide us with FTP access to your site, please. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 16:05

    Hello,

    5. I see that you changed the button with text to icon with q-ty input. So, do you want to change the size of the cart icon?

    6) Yes, you are able to translate brands. We don’t have option to add brands to invoice by default.

    7) You can find custom CSS in Theme Options > Custom CSS. You can find classed that elements has using Chrome dev tool.
    8) It’s because of third-party plugin that you use. Add the below code to Theme Options > Custom CSS to fix the problem

    .woocommerce .product span.onsale {
        z-index: 3;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 15:32

    Hello,

    Screenshot that you sent is screenshot of the Instagram element, it’s not product thumbnail. If you want to change the Instagram image size go to Pages > edit your front page > edit the Instagram element and change the Photo size to Large.
    If you want to change the size of the product thumbnail on grid go to Theme Options > WooCommerce > Product image > change the size of the thumbnail image, but there is no need to use such a large size like 1080 because it’s limited by the image block width. Read more here about the suitable size of product thumbnails https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 14:40

    Hello,

    1) I changed our Brands title to Publisher. If you need help with additional customization you can submit customization request here.
    2) Email builder does not have option to change the mobile header background. So, we would recommend you to create the design of the bg that will suit both desktop and mobile.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 12:31

    Hello,

    Replaced default logo with fixed logo on mobile. Check again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 12:17

    Hello,

    You used nulled version of our theme https://gyazo.com/c3f1ff352f9258ff3e3d2043111c6ef2
    Keep in mind that we are not responsible for the theme and all the possible hacks if you used the nulled version.
    I have updated the theme to the original one and registered your theme using your purchase code. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 12:09

    Hello,

    Can’t check your site https://gyazo.com/f9fb3904960c4f12cc7a4a53d3df46de
    Could you, please, explain in more detail what compatibility issue do you have (describe your actions step by step)? Does it work fine with the Storefront theme? Did you test it?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 11:55

    Hello,

    You have created a lot of headers and set conditions to display for the whole site as I can see https://prnt.sc/152ifzm So, if you use multiple headers you need edit the last created header that you set for the “Entire site” to change the logo. If you edit the default one you don’t see your changes because it’s not used anywhere on your site. Other header used. If you are not familiar with the multiple headers option and don’t want to study that then just remove all the additional headers that you created. And use just 1 default header for the whole site and edit it. Or provide us with WP Dashboard access to your site and we’ll help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 11:45

    Hello,

    Check now, please. That code was from the previous version that you imported. That was the WPBakery version. I removed pages of the WPBakery version.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 11:29

    Hello,

    Edit slider and go to Thumbnail settings and change thumbnails https://gyazo.com/d3cd21912e7eb675c633605ede52b77b

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 11:17

    Hello,

    We have sent you PSDs to your registration email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 10, 2021 at 11:14

    Hello,

    Are you talking about changes in the header?
    Did you edit both header that you have: home page header and the default header https://youtu.be/BpeXfzNwkOc ? If you don’t need the home page header with the overlap effect then just remove it.

    Regards

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Viewing 30 posts - 7,771 through 7,800 (of 30,391 total)
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