No, any specific browser. Just install the mentioned extension with the following settings https://prnt.sc/15mvzq3 and use it to update your page with clearing the cache https://prnt.sc/15mw2a1
Go to Theme Options > WooCommerce > Shop > Product Styles > Show Variations As Simple Products > disable this option. In other cases variations of your variable product will be displayed on the shop page as separate products.
Regards
Olga Barlow
Participant
June 16, 2021 at 19:04
You are welcome.
Regards
Olga Barlow
Participant
June 16, 2021 at 19:04
Hello,
Thank you for using our theme!
Could you, please, provide us with WP Dashboard access to your site in the Private content area? We’ll check the settings you use and help you.
Regards
Olga Barlow
Participant
June 16, 2021 at 18:45
Hello,
Thank you for using our theme. I passed your request to our content managers. They will discuss this version and maybe we’ll release the WPBakery demo for this version.
Download font https://freefontsfamily.com/helvetica-font-family/ and then upload the font file at XStore > Custom Font > save changes. After that go to Theme Options > Typography and choose the uploaded font from the list of fonts.
Regards
Olga Barlow
Participant
June 16, 2021 at 18:31
Hello,
I have replaced margin with padding https://prnt.sc/15mgkes and it should help. But clear the CDN cache to apply changes and check single product after that.
Regards
Olga Barlow
Participant
June 16, 2021 at 18:24
Hello,
Our user has limited permissions and we don’t have access to translation https://prnt.sc/15mfwlq and theme options. Change permissions, please. Also, provide us with a link to the product that has the up-sell/cross-sell products to check the translation.
Regards
Olga Barlow
Participant
June 16, 2021 at 18:21
Hello,
I don’t see Oswald font in footer, I see that you set “Open Sans” in Elementor Global typography settings https://prnt.sc/15mfqoq
Regards
Olga Barlow
Participant
June 16, 2021 at 18:16
Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?
You should use {user_password} instead of {user_pass}. Check the shortcodes list https://prnt.sc/15mey3j if you use our email builder.
Regards
Olga Barlow
Participant
June 16, 2021 at 18:10
Hello,
Could you, please, move your site online and provide us with WP Dashboard access? It’s difficult to help you with the mentioned issues without inspecting your site, looking at screenshots only.
Regards
Olga Barlow
Participant
June 16, 2021 at 17:54
Hello,
Thank you.
We checked the theme code don’t see any problems that could prevent using the mentioned template. We would recommend you contact the plugin author to find out if they could use our template to send emails instead of the default one.
Besides, do you get the default template also with the scheduled emails or with the manual reminder only?
Regards
Olga Barlow
Participant
June 16, 2021 at 17:36
Hello,
We don’t have option to choose what icons show there, the element uses built-in xstore icons.
If you want to change them it’s possible only by additional customization.
Regards
Olga Barlow
Participant
June 16, 2021 at 17:21
Hello,
I sent you the necessary archives to your registration email. Download them and install amp plugin, replace the existing core plugin with the one I sent you, replace xstore theme with the one I sent you.
After that you’ll get AMP section under XStore menu item in your Dashboard. Configure it according to your needs.
Regards
Olga Barlow
Participant
June 16, 2021 at 17:19
Hello,
Ok, sure.
Regards
Olga Barlow
Participant
June 16, 2021 at 17:18
Hello,
1) Don’t you get any email? Or you get email but it does not look the same way as you customized?
2) If you don’t get emails at all then read this documentation https://docs.woocommerce.com/document/email-faq/#section-4 and follow the instructions.
Regards
Olga Barlow
Participant
June 16, 2021 at 17:12
Hello,
Go to Theme Options > WooCommerce > Shop > Product styles > Product Content Effect > choose Default. Check the product grid after that.
Regards
Olga Barlow
Participant
June 16, 2021 at 17:08
Hello,
Go to Theme Options > WooComerce > Single product > disable Ajax add to cart option. Try to add to the cart after that. Probably plugin requires POST method instead of Ajax.
Regards
Olga Barlow
Participant
June 16, 2021 at 17:06
Hello,
You can use the Product Categories element and then customize its view (to make circle images, change title font styles). That element has the option to show categories as slider and set the number of slides per view for the mobile device. If you provide us with WP Dashboard access I’ll be able to create an example for you.
Regards
Olga Barlow
Participant
June 16, 2021 at 16:36
Hello,
Fixed. Try to now, please.
Regards
Olga Barlow
Participant
June 16, 2021 at 16:26
Hello,
1) One-page menu for the Mobile menu option was enabled and it caused an error for both desktop and mobile versions. Don’t enable this option if your menu is not the One page menu.
Check your menu now.
2) Fax icon is ok for me https://prnt.sc/15lszst
3) I don’t see problem with the Categories tab for the EN version of the mobile menu https://gyazo.com/5b2a1abe4e47450883902a630a2ea935 Test it using real device or if you are not logged in because adminbar overlap the tabs.
Regards
Olga Barlow
Participant
June 16, 2021 at 15:09
Hello,
If you are talking about the Lazy load option for the images you can find it in Theme Options > Speed Optimization > Image Loading Type > choose Default https://gyazo.com/491fbab7820012ad7e579be861027e8c
Or what Lazy load did you want to disable?
2) The expert who will work on your issue is from Ukraine. Could you, please, unblock this country till he fixes your issue for the WP Dashboard and FTP?
