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Topic: Fonts size - by Backes1 - on WordPress WooCommerce support

Backes1

Participant

June 16, 2021 2:46 pm

Please, compare those two sites below. I was checking all configurations but could not find any difference. Could you please guide me to fix that difference?

https://sl.atacadoatalaia.com.br – fields fonts size very clear and no shadows
https://atacadoatalaia.com.br – fields fonts size not clear and with shadows

Please, find some images attached

Thanks,
Site URL: hidden
Theme version: 7.2.11
WooCommerce version: 5.4.1

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support staff only.

#291099 copied to clipboard

Olga Barlow

Support staff

June 16, 2021 6:15 pm

Hello,

Could you, please, provide us with screenshots of the issue? We checked your sites and don’t see any shadows for the font https://gyazo.com/2c19ac6cac81d5c7fa49a975f0e9982c
What browser do you use?

Regards

#291129 copied to clipboard

Olga Barlow

Support staff

June 16, 2021 6:15 pm

Hello,

Could you, please, provide us with screenshots of the issue? We checked your sites and don’t see any shadows for the font https://gyazo.com/2c19ac6cac81d5c7fa49a975f0e9982c
What browser do you use?

Regards

#291130 copied to clipboard

Backes1

Participant

June 17, 2021 11:44 am

https://prnt.sc/15p431g – ok
https://prnt.sc/15p46zv not – ok

google chrome

#291215 copied to clipboard

Olga Barlow

Support staff

June 17, 2021 5:04 pm

Hello,

I also use Chrome and the font looks ok https://prnt.sc/15pw1tj Very strange.
Did you try to check sites from another PC?

Regards

#291247 copied to clipboard

Backes1

Participant

June 18, 2021 12:12 pm

Yes i did!
Did you see the difference on my images?

#291330 copied to clipboard

Olga Barlow

Support staff

June 18, 2021 12:32 pm

Hello,

Yes, I see but I don’t see the problem while checking your site, see what I have https://prnt.sc/15pw1tj
So, don’t understand what to do to replicate the issue to help you to fix that. Because I can’t fix the problem if I don’t see that. I and my team checked your site using 4 different PCs (Mac and Windows). Any of them does not display a problem.

Regards

#291339 copied to clipboard