Hello,

I made a test order but I don’t get the Order complete email even with the default theme.

Regards

Hello,

Elements that you mentioned on your screenshot https://imgur.com/a/BHze265 are default Elementor elements, so you need to contact Elementor plugin support to ask them to fix the issues with their elements and RTL https://wordpress.org/support/plugin/elementor/ .

Regards

Hello,

We have fixed the issue. Check now.

Regards

Hello,

I used Chrome. Probably your Chrome displays cached images. Try to install this extension and clear the browser cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn

Regards

Hello,

Remove the home page header and create the new one if you need a separate header for the home page. If you don’t need an additional header then just use the default one and there is no need to create the new one.

Regards

Hello,

Provide us with WP Dashboard access to check the settings that you use.

Regards

Hello,

I’ve tried deactivating all plugins but the issue still remains.

It’s not true because there is no problem with the cart if third-party plugins are deactivated
https://gyazo.com/43c634259523ef1853ffcdef8a72703e

And appears again once the Widget Disable plugin is enabled. So, contact the plugin author to fix the mentioned error and follow the instructions next time, please.

Regards

Hello,

There is no option to exclude tabs only. Provide us with WP Dashboard access to your site and we’ll check if we could help with cache plugin settings.

Regards

Hello,

What do you have in the breadcrumbs if the default Storefront theme is enabled? Could you, please, provide us with WP Dashboard access to your site?

Regards

Hello,

Mobile cache option caused issue. It caches classes for mobile devices, so I disabled it in the WPRoket plugin settings.

Regards

Hello,

Take our apologies for the delay in answering.
We have a built-in cache only for the menu and static blocks. So, you need to use any plugin you like to cache all the other things (CSS, JS, page cache etc).

We found that the issue with the All department menu styles appears if you use the File generator. Then additional styles required for this element are overwritten by the core plugin styles. We’ll fix the order of styles in the next theme update. Till that happened just don’t generate the styles file.

Regards

Hello,

1)

shouldn’t I use short codes in the HTML box or not use static blocks altogether?

It would better avoid using shortcodes in the HTML areas of the single product builder.

2) We found that the loader issue with the latest version of our theme is related to this option https://gyazo.com/94354c297ddf37d9cfccbb79298d250c of Weglot plugin. So, contact the plugin author and ask if they could disable this option for the admin users for the customizer mode.

3) We are working on issues with the number of Static Blocks in the selector and tabs for the EN version. We’ll try to fix it today-tomorrow.

Regards

Hello,

Sorry but we are not able to edit files via FTP or rename them https://gyazo.com/a6a3951b70e31ea2488b300b0db7bfd3
You have copied a lot of out of date files to your child theme and some of them cause the issue.
Could you, please:
1) Change FTP user permissions to allow us to edit files
2) Check the files that you have in child theme. Are you sure that all the files that you copied there are necessary? Did you make changes in all files of your child theme and subfolders?

Regards

Hello,

Try to add the below code to Theme Options > Custom CSS and let me know if this is suitable for you.

.item-design-mega-menu.menu-item .nav-sublist-dropdown {
    max-width: calc(100vw - 30px);
    max-height: calc(80vh - 50px);
    overflow: auto;
    left: -11vw;
    right: 0;
}
.menu-element .menu li {
    position: static;
}

Regards

Hello,

I have told you a week ago that we’ll be able to release style improvement with the latest version of the WC Marketplace plugin not earlier than for 2 weeks. We do remember this and there is no need to ask about this every few days because unfortunately, we are not able to fix this earlier.

Regards