Export and import - by Martine - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: Martine
    Martine
    Participant
    June 21, 2021 at 08:18

    Hi!
    Is it possible to export certain parts (i.e. header, footer, shoppage) from a domain and import it to another? Offcourse both using xstore.

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2021 at 10:21

    Hello,

    1) Theme Options > Header builder > Header templates > Export/import
    2) Do you use WPBakery or Elementor to create the Footer?
    3) Manually compare settings of Theme Options > WooCommerce > Shop

    Regards

    Avatar: Martine
    Martine
    Participant
    June 22, 2021 at 10:36

    Thank you! I imported the header but can’t see it appear? See this video: https://www.loom.com/share/611f4b74e3c14708968a6d4fc1f120ac

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2021 at 13:27

    Once you upload header file, Import button should appear at the bottom, just scroll, for example – https://gyazo.com/62afad061a3ac596c6c7b2f5fc4e94f8

    Regards

    Avatar: Martine
    Martine
    Participant
    June 22, 2021 at 13:43

    No import button appears. Tried on Chrome and Firefox. I can upload the json file but after that nothing happens. In private content area you’ll find the login. Maybe you can take a look?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 22, 2021 at 17:43

    Hello,

    Provide also FTP access, please. We need to check the issue in more detail.

    Regards

    Avatar: Martine
    Martine
    Participant
    June 23, 2021 at 07:59

    See private content area.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 23, 2021 at 11:51

    Hello,

    I passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 24, 2021 at 10:50

    Hello,

    Check now, please.

    Regards

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