Forum Replies Created

Viewing 30 posts - 7,261 through 7,290 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2021 at 11:10

    Hello,

    To change the order of the sale price and regular price add the below code to Theme Options > Custom CSS

    .product-content .price {
        display: flex;
    }
    .product-content .price del {
        order: 2;
        padding-left: 10px;
    }

    Displaying “You save…” requires PHP customization or third-party plugin because we don’t have such option in our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2021 at 11:03

    Hello,

    If you want to disable that go to Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > off. This option allows to sync the number of products in the header mini-cart if you open your site in few browser tabs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2021 at 10:54

    Hello,

    Edit the child theme functions.php file and replace

    <?php
    add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles' );
    function theme_enqueue_styles() {
    	etheme_child_styles();
    }

    with

    <?php
    add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles', 1001 );
    function theme_enqueue_styles() {
    	etheme_child_styles();
    }

    Clear cache and let me know if you still have issue with the styles after that.

    What error do you get while trying to create the new topic?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2021 at 10:49

    Hello,

    Probably you imported some other header template. I have imported the niche market 3 header template. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2021 at 10:37

    Hello,

    If you updated theme then we don’t need FTP. Check your site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2021 at 10:10

    Hello,

    1) Remove the sidebar-widget class from the code that you used to display brand on the product grid https://prnt.sc/180cji2

    2) Are you talking about this padding https://prnt.sc/180co2x ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 17:09

    Hello,

    Did you follow my instructions:
    Go to XStore > Authorization APIs > remove the existing key and generate it again. After that edit your Instagram element and choose the newly added account.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 17:06

    Hello,

    1. Use multiple header option to create headers for the other languages and then edit every header and choose the menu you want to show there https://youtu.be/BpeXfzNwkOc
    2.1 Add the below code to child theme style.css

    .mobile-menu-content .et_b_header-socials a {
        font-size: 130%;
    }
    .mobile-menu-content .et_b_header-socials {
        border-top: 1px solid #dedede;
        padding-top: 20px;
    }

    3. Done https://prnt.sc/17v7fdi
    4.
    4.1 I don’t see any icon inside and SVG that you used for bg does not exist https://omegathree.com.ua/wp-content/uploads/2021/06/meat.svg
    I you add https://omegathree.com.ua/wp-content/uploads/2021/06/meat-white.svg it works. So, check the svgs names.
    4.3 Screenshot is not available. Provide screenshot of things that you need to change.
    Product is missing and I can’t suggest anything https://prnt.sc/17v9vdv and there are errors in console related to your custom code.
    5. Use padding

    .content-product {
        padding: 20px;
    }

    6. Image is missing https://prnt.sc/17vaj1m Don’t understand what exactly you want to change.
    7. Edit mobile paddings if you use the overlap option for your header https://prnt.sc/17vb1p7
    8. Use Loco translate to translate theme, XStore core plugin, WooCommerce plugin and other plugins you have to other languages https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 16:26

    Hello,

    Something was changed in the FB setting of your account. Go to XStore > Authorization APIs > remove the existing key and generate it again. After that edit your Instagram element and choose the newly added account.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 16:25

    Hello,

    That’s very strange because I don’t see the mentioned issue. Try to check your site from another PC. Do you have the same issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 16:24

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 16:19

    Hello,

    Edit the row with the texts and set margin-right and margin-left to 0 or 15 px depending on your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 16:16

    Hello,

    If you use Theme Options > WooCommerce > Single product > Tabs > custom tab or single product builder custom tab then content appears the same for all the products. If you edit the custom tab of every single product from WP Dashboard > Products > edit product > Scroll down to 8theme Product options > you’ll get the individual custom tab and it appears only for the product you edit.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 16:13

    Hello,

    Go to Theme Options > Header builder > Mobile menu > Dropdown Opening Action > On.
    Check the menu after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 16:10

    Hello,

    Do you use cache plugin or CDN? Clear plugin cache in this case and browser cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn

    Check the footer answer that. It would be good if you could provide us with link to your site to see your issues.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:45

    Hello,

    I checked your site and don’t see difference https://gyazo.com/5036a4ee7fa442d33e64d62a1f45551f
    Make sure that you did not zoom out the site in another browser.
    What browser did you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:37

    Hello,

    Sorry, don’t understand your question. Are you talking about a promo banner on our site that offers you discount for the subscription?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:36

    Hello,

    H1 tag displays product/page title. We don’t have option to change the product h1 tag. You can remove h1 tag for all the products/pages titles from breadcrumbs by additional customization of the breadcrumbs function and then use it in the page/product content.
    But we don’t have option to do this for separate products only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:30

    Hello,

    Edit the home page and scroll down to page settings. There is an option Show slider instead of the page heading > set it to none.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:27

    Hello,

    1) What about server error logs? Contact your hosting provider to get server error logs for last 2 days for example.
    2) WP Dashboard access is incorrect https://prnt.sc/17uv4yd And you did not provide FTP access. We need it to check the issue in more detail.
    Please, reply back with all the requested information.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:24

    Hello,

    Our theme supports all the SEO plugins. We don’t have recommendations about this. Choose the one that suits your needs most of all.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:23

    Hello,

    Could you, please, provide us with FTP access to get a closer look at your issue and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:20

    Hello,

    We have only 1 individual tab for products. If you need more than 1 individual tab then look for third-party plugins or submit additional customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:18

    Hello,

    That demo uses this plugin https://wordpress.org/plugins/dc-woocommerce-multi-vendor/
    It’s not Dokan.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:17

    Hello,

    Sorry, but your question is not very clear for me. You can use PHP functions (default or custom) according to PHP rules. If you need to make customization use the child theme for these purposes https://www.8theme.com/documentation/docs/child-theme/ and don’t make changes in the parent theme files because you will lose them after the theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:14

    Hello,

    Provide us with WP Dashboard access to your site. I see a lot of divs in the product description https://prnt.sc/17ut9e6 What’s that? Switch to HTML tab of your product description and remove all the unnecessary tags. Keep default text there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:10

    Hello,

    Go to Theme Options > resave options. Check the frontend after that. If it does not help then provide us with WP Dashboard access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 15:04

    Hello,

    2) We updated preview image and probably Envato sent you email. We did not release the new version.
    3) Because you can update theme in few different ways as described here https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    If you checked the notification once you should get that. Check the spam folder.
    If you don’t have notification there then provide us with access to your 8theme account and we’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 14:58

    Hello,

    Did not face this plugin on customers’ Dashboards and we did not test our theme with this. Most of all our customers use WPML or Polylang. Anyway, I don’t think that should be any issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 14:54

    Hello,

    You imported multiple header. So, go to Theme Options > Header builder > Multiple header > remove home page header.

    Regards

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Viewing 30 posts - 7,261 through 7,290 (of 30,391 total)
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