Forum Replies Created

Viewing 30 posts - 6,841 through 6,870 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 15:03

    Hello,

    Follow the cache plugin docs (as a rule somewhere in the plugin settings depending on cache plugin youuse) and CDN docs https://support.cloudflare.com/hc/en-us/articles/200169246-Purging-cached-resources-from-Cloudflare

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 15:01

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 14:49

    Hello,

    1) Issue caused by custom code of the Yellow Pencil plugin https://prnt.sc/1bfnsor I removed that code.
    2) Fixed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 14:38

    Hello,

    Did you clear the CDN cache and plugin cache after theme and XStore plugin update?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 14:37

    Hello,

    Glad to hear that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 14:36

    Hello,

    Go to Tools > Regenerate thumbnails > regenerate all. Check the brand images after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 14:21

    Hello,

    Do you use jetpack plugin? They have issues with the sliders after the plugin update https://wordpress.org/support/topic/v9-9-breaks-elementor-carousel-image-widget/ They will fix it in the next update we suppose. Follow the instructions from plugin author or disable plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 14:18

    Hello,

    Did you translate XStore Core plugin or just theme? Provide us with WP Dashboard access to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 14:17

    Hello,

    You can use Gyazo Gif tool to share video of the issue.
    I checked your link and it works ok, follow the link https://gyazo.com/e0a0d87a352e7dfe6f8adb19e858b310

    So, I don’t understand the issues with the images and sliders that you have.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 14:06

    Hello,

    Download this file https://dropmefiles.com/nT6Rc and upload it to xstore/framework/features/optimization.php
    Let me know about the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 13:59

    Hello,

    This is a known issue of the jetpack plugin https://wordpress.org/support/topic/v9-9-breaks-elementor-carousel-image-widget/ They will fix it in the next update we suppose. Follow the instructions from plugin author.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 13:56

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 13:28

    Hello,

    Edit the plugin settings that you using for the filtering and add the .products-loop selector instead of the .products.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 13:27

    Hello,

    Oh, unfortunately. Reply back once you finish your project and move it to the live server. We’ll help you in no time.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 13:26

    Hello,

    License unlocked. Try to activate theme now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 13:25

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 13:24

    Hello,

    Add the below code to Custom CSS

    .sidebar.sidebar-right {
        border-left: 1px solid #e1e1e1;
    }
    .sidebar.sidebar-left {
        border-right: 1px solid #e1e1e1;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 13:23

    Hello,

    Try to add &et_clear_plugins_transient at the end of the URL when you are on the plugin installer page and press enter. Check the plugin version after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 12:59

    Hello,

    Not sure about this. We need WP Dashboard and FTP access to your site and a detailed description of what exactly does not work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 12:20

    Hello,

    As a rule, if you have “Plugin installation failed” error it means that server permissions do not allow autoinstallation and manual installation required. Also, you will need to manually update plugins. You can either upload the updated version via FTP or remove the plugin and install the new version archive from Plugins > Add new > upload plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 12:11

    Hello,

    Did you switch from the child theme to the parent theme or something?
    Could you, please, provide us with WP Dashboard access to your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 12:10

    Hello,

    Edit slider and go to the Content area and choose the products you want to show there https://prnt.sc/1beph6i

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 12:07

    Hello,

    Error comes from your child theme code

    function wpse_dequeue_google_fonts() {
        wp_dequeue_style( 'rs-roboto-css' );
    }
    add_action( 'wp_enqueue_scripts', 'remove_google_fonts_stylesheet', 20 );
    
    function wpb_add_google_fonts() {
     
    wp_enqueue_style( 'wpb-google-fonts', 'https://fonts.googleapis.com/css?family=Lato:300italic,400italic,700italic,400,700,300', false ); 
    }
     
    add_action( 'wp_enqueue_scripts', 'wpb_add_google_fonts' );

    Contact author code. We are responsible for the parent theme code only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 11:30

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 11:12

    Hello,

    We made some fixed to improve compatibility with the Polylang and search option.
    Fixes are included in the theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 11:10

    Hello,

    Could you, please, provide us with the screenshots of the issues or video of the problem for better understanding?
    Your site is ok for me https://gyazo.com/880e920cb00b0c501b7f1f1313419047

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 10:15

    Hello,

    Go to WP Dashboard > XStore > Authorization APIs > click refresh Instagram button. Check if it fixes the issue. If not then provide us with WP Dashboard access to the site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 10:13

    Hello,

    Go to WooCommerce > Settings > Accounts & Privacy > Products type > Disable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 10:12

    Hello,

    In this case, use the Image gallery or Images carousel element instead of the Slider element if you want to show the full images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 15, 2021 at 10:11

    Hello,

    Go to Theme Options > Header builder > add the cart element to the header. Also, you can add the Account element to the header to allow users to log in to their accounts. Header builder video tutorials you can find here https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
    To enable registration go to WooCommerce > Settings > Account > enable registration on the My account page.

    Regards

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    Viewing 6,870 results - 6,841 through 6,870 (of 30,391 total)
Viewing 30 posts - 6,841 through 6,870 (of 30,391 total)
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