Hello,
You are welcome.
Regards
Hello,
You are welcome.
Regards
Hello,
1), 2) I passed the issue with the header search to our developers. But you forgot to provide FTP access. Please, send us FTP to allow our developers to check and improve the code to fix the problem.
3) I don’t see that you translated the footer https://prnt.sc/pS4SKCyJOS2g
So, translate the static block to the language you need.
Regards
Hello,
Make sure that you placed translation files into the System or Custom directory, not in the Author directory. And make sure that you translated both XStore theme and XStore core plugin and double-check all the missing strings there https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Provide WP Dashboard access if you did that but it does not help.
Regards
Hello,
Use Inherit in the Shop page sidebar settings https://prnt.sc/OnA3KjmVnZrh instead of the Left.
Check now.
Regards
Hello,
Please submit your request here – https://www.8theme.com/taskboard/ , so our dev team read it.
Regards
Hello,
Try to clear browser cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en
Do you still have a problem with font after that?
Regards
Hello,
Could you, please, go to https://www.facebook.com/settings?tab=business_tools&ref=settings (https://www.facebook.com/help/405094243235242) and click on the ‘Business Integrations’ section on the left side. Once there, you should see the 8theme logo – XStore Graph API . Click ‘View and Edit.’ Provide us with video or screenshots of the permissions you have there, please.
Regards
Hello,
We don’t have such hover effect and you need not just CSS code to implement that but also PHP customization. You can submit a feature request here and ask to implement that in future updates https://www.8theme.com/taskboard/, if you get votes from other customers then our developers will be able to implement that or submit customization request here to implement that for you.
Regards
Hello,
to get q-ty on the shop page enable Add To Cart With Quantity option (Theme Option > WooCommerce > Shop > Products Style).
But keep in mind that if you try to press that button you also get tooltip that you need to choose the variation to add to cart https://prnt.sc/70Y0WyIsnvAy
Regards
Hello,
Go to Theme Options > Styles > set the Slider arrows color and bg color you need https://prnt.sc/5pvyueSPN9fR
Regards
Hello,
You are welcome.
Regards
Hello,
Here is what I see https://gyazo.com/24a1f3c798118cc0ef45935f51183c47
It seems ok, nope?
Regards
Hello,
Do you use a lot of different fonts on your site? Kirki is the options framework that we use but we are not developers of that and do not manage that moment with the fonts autoloading. You may ask the plugin developer about this moment here https://wordpress.org/support/plugin/kirki/
Regards
Hello,
Could you, please, provide us with WP Dashboard access? What font do you want to use on your site?
Regards
Hello,
Check now, please.
Regards
Hello,
Edit your child theme style.css and replace
.template-container .item-design-mega-menu .nav-sublist-dropdown .item-level-1>a {
text-transform: none;
}
with the
.template-container .item-design-mega-menu .nav-sublist-dropdown .item-level-1>a {
text-transform: none !important;
}
Regards
Hello,
What demo does not have preselected variation but has the Add to cart button instead of the select options? Could you, please, provide us with the link?
Regards
Hello,
Take my apologies, I missed one more step https://prnt.sc/M9gA5Vd55mV9
Check now, please.
Regards
Hello,
Check now, please.
Regards
Hello,
et_studio_data – it was excluded from autoloading.
theme_mods_hg-child – these are settings of some hg-child theme that you use or used
smile_modal_styles, brainstrom_bundled_products, smile_style_analytics – it’s not related to our theme. We don’t have such things in our theme. Probably it comes from the third-party plugin.
kirki_downloaded_font_files – it loads the fonts that you chose in theme settings. We can’t remove that from autoload.
et_multiple_headers_old – we’ll remove that field in the next theme version
theme_mods_xstore – these are settings of XStore theme. We can’t remove that from autoload.
et_multiple_headers – you need that if you created multiple headers, to load them quickly on your pages. We can’t remove that from autoload.
et_multiple_single_product – you need that if you created multiple single product templates, to load them quickly. We can’t remove that from autoload.
Regards
Hello,
Once I changed the permalinks type to this one instead of the default one with the index.php in the URL price filter works fine https://prnt.sc/4T0ZKhpI6JsX
We’ll fix Ajax loading for the price filter in the next theme update. Don’t use this option https://prnt.sc/pcDBStlVqynm at this moment.
Regards
Hello,
I tried to use your Dashbaord and FTP access and it does not work.
Could you, please, provide correct access, please?
Also, don’t you have any firewall for the outgoing connections from your server?
Regards
Hello,
Glad to hear that you sorted it out.
Regards
Hello,
That’s really strange because I get the Business type of token while generating that. Don’t understand why you get nothing.
Could you follow this link and choose the Business type and generate token https://www.8theme.com/new-instagram-api/
Could you add that token manually here https://prnt.sc/-C6P4qCrM4Zm , click the refresh Instagram button and check if you get images after that?
Regards
Hello,
Read this post and try solution described there https://moz.com/community/q/topic/39612/how-to-exclude-url-filter-searches-in-robots-txt
Regards
Hello,
1) We made code improvements of our price filter for this site https://kwiaciarnia.dobracena.store/
Do the backup of the XStore theme and XStore core plugin before the WordPress downgrade. Upload theme and core plugin from backup after the WP downgrade.
2) We don’t have WP Dashboard access to this site
https://kwiaciarnia1.dobracena.store/
So, provide us with WP Dashboard and FTP access to that site to check the mentioned issues.
Regards
Hello,
Which user do you use to generate token?
Regards
Hello,
We updated our filter by price and it displays the same price range as the WooCommerce price filter. So, you may contact WooCommerce support team if something is still wrong for you with prices in the default price filtering.
Regards
Hello,
Because I removed my access to the page and token and you will need to remove my account. You need to generate your own token because I won’t manage your Insta in the future.
Regards
Hello,
I have enabled page managing https://prnt.sc/sSjpQtu1WYnl and was able to get access to tokens. And I got the correct tokens https://prnt.sc/IagHweAxCmxM
So, don’t understand why you don’t get that.
Probably something is wrong with the permissions of your user or something.
Regards