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Costumizer editor not saving the changes in product page

This topic has 13 replies, 4 voices, and was last updated 1 years, 9 months ago ago by Alessandro

Alessandro

Participant

July 4, 2022 at 14:48

Hello,

I’m facing again problem with costumizer, I set all and publish but I can’t see any change when I check the site. Tested in incognito mode too and with a browser caches refresh.

in costumizer
https://prnt.sc/Tli0F-ZYjBo8

results
https://prnt.sc/8L5mJN5WsnUh

Also, after other costumization from another ticket I see that the One click purchase button near the add to cart one was moved from below to right, here as it was before (it’s old screen so don’t see the highligthed tags but the one click button instead of course):
https://prnt.sc/JjmYyWtoVaAs

I prefer to have it displayed in that way please, thanks!

Please, contact administrator
for this information.

#328631 Copied Theme version: 8.2.1

12 Answers

Alessandro

Participant

July 4, 2022 at 15:50

same problem for the my account button
https://prnt.sc/jJC0C-wDH1iq

#328634 Copied

Alessandro

Participant

July 4, 2022 at 17:14

A quick update! The good operator Olga supposed a server cached related problem and she was right, sucuri firewall is saving a caches version of the staging site too (it shouldn’t because it has a different path for what I know).
I now can see all the costum work sorry for the mistake costumizer is working pretty well.

I just wait for this now:
after other costumization from another ticket I see that the One click purchase button near the add to cart one was moved from below to right, here as it was before (it’s old screen so don’t see the highligthed tags but the one click button instead of course):
https://prnt.sc/JjmYyWtoVaAs

I prefer to have it displayed in that way please, thanks you so much!

#328644 Copied

Olga Barlow

Support staff

July 4, 2022 at 20:00

Hello,

Could you, please, provide us with a link to the product where you have the mentioned problem?

Regards

#328661 Copied

Alessandro

Participant

July 4, 2022 at 22:56

Sure, you can check any product available in the store, anyway for a quick view I link you the first you can see in the homepage:
https://psytrance-pro.com/staging/shop/doctor-doubledrop/spectral-dark-psytrance-soundset

https://prnt.sc/o69G0KyHGp_Q

Thanks

#328689 Copied

Olga Barlow

Support staff

July 5, 2022 at 17:16

Hello,

Check now, please.

Regards

#328931 Copied

Alessandro

Participant

July 6, 2022 at 13:12

Hi, I see an unwanted additional “Buy now” botton where I’d like to see the “one-click purchase” one.

Thanks

#329013 Copied

Rose Tyler

Support staff

July 6, 2022 at 13:40

Hello,

Single Product Builder > Add to cart > disable Buy now button

Regards

#329015 Copied

Alessandro

Participant

July 6, 2022 at 18:17

Hello, thanks for the reply.
If I disable that button, the “one click purchase” one back to the initial position when I opened the ticket for move it where the “Buy now” button appears after Olga costumization.

For quick support I paste again my initial request here:

Also, after other costumization from another ticket I see that the One click purchase button near the add to cart one was moved from below to right, here as it was before (it’s old screen so don’t see the highligthed tags but the one click button instead of course):
https://prnt.sc/JjmYyWtoVaAs

I prefer to have it displayed in that way please, thanks!

Thanks

#329049 Copied

Olga Barlow

Support staff

July 6, 2022 at 18:53

Hello,

Fixed. Check now, please.

Regards

#329055 Copied

Alessandro

Participant

July 6, 2022 at 19:16

great thanks, a last question for this thread please. Why the add to cart button under the image in the product page has different style from the the add to cart button in the homepage and in the related prodcust sliders at the bottom of the product page?

Thanks!

#329058 Copied

Awais Ahmed

Participant

July 7, 2022 at 06:35

Hello, @Alessandro,

Actually, the thing is all the content comes from the WooCommerce plugin our theme is responsible for only the styling if you want to set the single product page to add to cart button like it is on the home page and on the related product page then you can easily make it by going on the XStore >> Theme Options >> WooCommerce >> Single Product Builder >> Add to Cart from there you will be able to set the styles as per your need. Here is a video for a better reference: https://streamable.com/liaq6j

Regards 8Themes Team.

#329091 Copied

Alessandro

Participant

July 7, 2022 at 16:57

Hi Awais, thanks for the detailed reply with also the video!

I was able to make all buttons the same thanks!

Best
Alessandro

#329123 Copied
Tagged: costumizer, editor, product, saving, themes, woocommerce, wordpress
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Costumizer editor not saving the changes in product page

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