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Wrong results at filtering. it returns products that are disabled

This topic has 4 replies, 4 voices, and was last updated 1 years, 9 months ago ago by Olga Barlow

  • Avatar: manos
    manos
    Participant
    July 4, 2022 at 08:27

    Hello.

    we have the following issue:
    we select in the size filter the number 41 and in the results it returns us products (variants) that are disabled and with zero stock.
    why is this happening? is there any relevant setting? can you please help us?

    https://drive.google.com/file/d/1D-a5umHwKfW_tfhw22625XcsPifrn1cH/view?usp=sharing

    https://drive.google.com/file/d/17LjYK0hAolL7sdpX6n-9FfbiSX-o6QYz/view?usp=sharing

    #328236 Copied Theme version: 8.2.2 WooCommerce version: 6.6.1
    3 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 4, 2022 at 08:46

    Hello, @manos,

    There is no ready solution, unfortunately.
    Please submit your request here – https://www.8theme.com/taskboard/ , so our dev team read it.

    Regards 8Themes Team.

    #328241 Copied
    Avatar: websitedude1985
    WebsiteDude
    Participant
    July 6, 2022 at 07:24

    +1 for this feature – it causes us issues also. No way to prevent items from appearing in the store without using a third party plugin 🙁

    #328971 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 6, 2022 at 17:20

    Hello,

    Please submit your request here – https://www.8theme.com/taskboard/ , so our dev team read it.

    Regards

    #329043 Copied
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