Forum Replies Created

Viewing 30 posts - 5,371 through 5,400 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:54

    Hello,

    Check your site and don’t see problem with the color of that button https://prnt.sc/1s2ftus
    Make sure that you clear plugin cache once you changed pages, block using Elementor because cache plugin caches style files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:51

    Hello,

    Your site looks ok https://prnt.sc/1s2fl8p
    Could you, please, explain in more detail what exactly is wrong for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:50

    Hello,

    Sorry, but I’m not sure that understand your request. Do you have a mockup of the site that you want to create? Home page layout, single post layout? We are able to guide you on what elements/settings to use to create one or another layout but we are not content managers, we don’t create sites for customers.
    Check our demos https://xstore.8theme.com/ if you find the layout you need you’ll be able to import that using Demo Importer https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:47

    Hello,

    As I can see there is no sidebar on the shop page that you provided screenshot from. So, go to Theme Options > WooCommerce > Shop > Product page layout > enable sidebar for the shop page and product categories. After that go to Appearance > Widgets > add the product categories widget to the shop sidebar widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:44

    Hello,

    Developers did not check the issue. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:43

    Hello,

    Go to Theme Options > Header builder > All department > Change All Departments Visibility according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:42

    Hello,

    No, the related products section displays related products. If you want to display upsells there then go to Theme Options > WooCommerce > Single product > Single product layout > Location Of Upsell Products & Location Of Cross-Sells Products > choose After content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:37

    Hello,

    There is no such option in WooCommerce or our theme by default. You can try implement this only by additional customization or look for the third-party plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:32

    Hello,

    Probably your server has some writing limits and XStore core plugin was not installed. Check your site now and proceed with the demo content installation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:23

    Hello,

    Do you have WooCommerce Infinite scroll and Ajax pagination plugin enabled? Disable it and check pagination after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:18

    Hello,

    What version of our theme did you use before the update? Do you have backup of the site before the update? Could you, please, restore it and then reply back?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:15

    Hello,

    Issue caused by custom code that you added using Yellow pencil plugin https://prnt.sc/1s2bqfh So, check the code that you added for these elements and remove that. Or provide us with WP Dashboard access and we’ll do this for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:09

    Hello,

    Check now, please. Issue was caused by custom CSS. I have removed that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 15:03

    Hello,

    Do you want to show the header over the slider? Could you, please, provide screenshot of the result that you try to achieve? Because I’m not sure that understand.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 14:57

    Hello,

    Provide us with WP Dashboard access to your site to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 14:56

    Hello,

    Go to Theme Options > Header builder > Header overlap option > disable it for the desktop and mobile. If it does not help then provide us with WP Dashboard access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 14:53

    Hello,

    Rest API error is fixed.
    You need to translate XStore AMP plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 14:43

    Hello,

    1) Check now.
    2) I have added the below custom code to the mobile custom CSS

    .et_product-block .cart .quantity {
        flex-basis: 100%;
        margin: 0;
    }
    .et_product-block .cart .quantity ~ .button {
        flex: 1;
        width: auto;
        min-width: unset;
    }

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 14:37

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 13:53

    Hello,

    This is something with the WooCommerce because filter by attributes does not display on that product category even with the default Storefront theme https://gyazo.com/a78bfc3353e0f944b5bc7fd5074ede6a
    So, contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/

    To implement different sidebars on the categories pages you may try https://wordpress.org/plugins/custom-sidebars/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 13:33

    Hello,

    Add the below code to custom CSS

    .woocommerce-MyAccount-content .content-product .product-details {
        text-align: left;
        align-items: start;
    }
    .woocommerce-MyAccount-content .products-slider{
        margin-bottom: 30px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 13:26

    Hello,

    Do you want to use a different footer for the shop(product categories pages) than for the simple pages? Then create footer for the shop page using Static block and then go to Pages > edit the shop page and choose the newly created footer in the 8theme Page options for the Footer https://prnt.sc/1s20onq

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 13:23

    Hello,

    It’s not possible to implement a sticky section for a single product with CSS only because height of the sections is different for the different products + you have 2 sticky sections, not only one for your product and the script should calculate when to start scrolling and when to stop that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 13:08

    Hello,

    Please, never update just XStore Core plugin without XStore theme update.
    Watch and follow video tutorial on how to update theme https://youtu.be/xMEoi3rKoHk
    You need to update theme to version 8.0.6. Do you have any error messages if you use autoupdate (Dashboard > Updates > check the XStore > click update theme)?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 12:46

    Hello,

    Issue with the number of pages on the shop page was related to your filter settings https://prnt.sc/1s1v7nc I removed that and it displays the number of products that you set in Theme Options > WooCommerce > Shop > Product page layout.

    Checked the shop page and don’t see any issue with the sidebar https://gyazo.com/5bb446341d7b54c36b8ab683ca938eeb

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 12:25

    Hello,

    Thank you. I passed your issue to our developers. I’ll inform you once they fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 12:11

    Hello,

    If Hummingbird Pro plugin is disabled I don’t see problem with the comments. So, contact plugin author.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 12:07

    Hello,

    That comes from Hummingbird Pro plugin. So, contact plugin author to get more information about that.
    And check your CDN settings because we can’t check your site now https://prnt.sc/1s1sgxb

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 11:46

    Hello,

    What is the link to your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 13, 2021 at 11:42

    Hello,

    It looks that some style files of our theme were missing. I have reuploaded theme. Check now, please.

    Regards

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    Viewing 5,400 results - 5,371 through 5,400 (of 30,391 total)
Viewing 30 posts - 5,371 through 5,400 (of 30,391 total)
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