Hello,
You are welcome.
Regards
Hello,
You are welcome.
Regards
Hello,
I checked your site and don’t see problems with the search http://recordit.co/1wz885tBlb
What browser do you use? Could you, please, provide us with a video of the issue for a better understanding?
Regards
Hello,
Thank you for the access. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Could you, please, provide us with WP Dashboard access to your site to check the settings that you use for the shop sidebar?
Regards
Hello,
Try the below code
@media only screen and (max-width: 480px) {
.page-heading, .page-heading .breadcrumbs, .page-heading .woocommerce-breadcrumb {
display: none !important; }
}
Regards
Hello,
Do you use Elementor page builder to edit the footer static block and other static blocks that you have https://www.8theme.com/documentation/xstore/support/static-blocks/
Regards
Hello,
This is some compatibility issue between the latest WP update, WPML, and probably the theme. I have passed your issue to our developers. I’ll inform you once they check if the theme code caused the issue or if you need to contact the WPML team.
Regards
Hello,
Check now, please.
Regards
Hello,
Yes, we use this function in XStore theme files. Additional customization is outside of our support https://themeforest.net/page/item_support_policy so unfortunately, I can’t help you with additional customization. But you can submit customization request here to get a quote if you need help with that.
If you plan to do customization by yourself don’t forget to use the child theme for these purposes, and don’t make changes in parent theme files.
Regards
Hello,
1) Use 8theme Swatches filer widget if you want to get swatches in the sidebar area https://prnt.sc/9zrqxxMZ80Fe
2) Go to Theme Options > Header builder > Mobile menu > choose the menu that you want to show for the mobile version.
Regards
Hello,
1) Edit every column and set the Entrance Animation to none if you don’t need that https://prnt.sc/8usofrFUU9uL
2) There is no need to stretch the section if you don’t plan a full-width row with the background for this https://prnt.sc/Bc6-EF8PuFLr
Check now.
Regards
Hello,
Single product builder has Custom HTML elements that you could use if you want to add shortcodes in the single product content https://prnt.sc/b2JQg84U7JPg
Or if you prefer using hooks then you can use a single product hooks https://www.8theme.com/documentation/xstore/additional-customisation/single-product-builder-hooks/
Regards
Hello,
We enabled optimization settings in theme options but 195KB is the minimum that we could get for the home page. We don’t have more options to reduce the size from the theme side, unfortunately.
Regards
Hello,
Read the plugin docs https://support.themecatcher.net/quform-wordpress-v2/guides/advanced/wpml and check if that help you.
Regards
Hello,
You may add that element with correct settings in that plugin -> https://prnt.sc/0pzqVdsQJbTA -> https://prnt.sc/L3OlTtCm9wtp
Also, you may remove the XStore Cart element as was described before -> https://www.8theme.com/topic/remove-single-store-page-swatches-order-pay-on-mini-cart/#post-324731
As we see that free version of that plugin is a bit limited but maybe still ok for your purposes. Otherwise, you will find the pro version of it or check and look for another free plugin for these purposes.
Regards
Hello,
Private Content
Regards
Hello,
You are welcome.
Regards
Hello,
Private Content
Regards
Hello,
I suppose it’s related to video format that you use https://www.winxdvd.com/play-video/webm-not-playing-working-fixed.htm . Try to upload mp4 video instead of webm.
Regards
Hello,
Could you, please, provide us with link to page where you have icons at the left side instead of the right? We’ll check and help you.
Regards
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Use Latin for the attribute and terms slugs https://prnt.sc/Gi4FPHT682pn
Using of Greek letters causes the issue.
Regards
Hello,
1) The issue with the socials was caused by out of date code that we added before to your child theme. I removed the code. Check now.
2) Yes, save multiple header options and then save all the options to apply changes for the styles.
Regards
Hello,
Unfortunately, you can’t use the drop-down on the single product page and variation swatches on the category page. Either variation swatches on both or without swatches for the color, sorry.
Regards
Hello,
We can’t log in to your Dashboard to check the backend settings and help you https://prnt.sc/dFGnV2tjWWvk
Provide correct access, please.
Regards
Hello,
Thank you for your answer.
Regards
Hello,
Ok, thank you. Provide us with the screenshot of the error that you have there, please.
Regards
Hello,
You are welcome.
Regards
Hello,
Try to add our account now, please.
Regards
Hello,
You can control that from Theme Options > Social Sharing.
Regards