Kris

Hi Rose,

Thank you for your reply.

May I know if the solution you suggested (Catalog mode) can only apply to specific product categories? Not logged in users can purchase and see the “Add to Cart” button in products that belong to Product Cat. A / B / C, but cannot purchase and see the “Add to Cart” button in products that belong to Product D, and Not logged in users will be required to log in in order to purchase the products in Product Cat. D.

Thank you.

thank you

Hi i think wrong website. pls see private content area

Hello Tony,

When i removed the code, it works, but the width is way to big than I wanted it to be, that was the reason i added the code at the first place.

https://drive.google.com/file/d/1UwiWrvuwnrmFDap_uYiMoAZh18kngB8_/view?usp=share_link

In this case, can you advise how to adjust the width to match with my other pages?

FYI:
Customizer > General /Layout. My Site width is set to 1170px
Elementor > Site Settings > Layout, Content width is set to 1140px.

Thank you

Apologies, some clarifications and updates:

If i try this method (https://gyazo.com/ad97db407058434db1cd4e4f7098834c), nothing happens. Width is the same even the value is 10px or 1140px.

Another setting I tried was: Xstore theme option > General / Layout > and adjust the site width, that will cause the width to be smaller, but 2 issues:
(1) Existing Posts are NOT changed, they stayed the same. It only show changes on “preview” when I have the Xstore toolbar open on the left.
(2) I just want the paragraph section to be “narrower”, but this method will add space to the title as well.

thanks

Hello Rose,

Thank you so much, the issues have been solved!

Have a great one!

Best regards,

Kris

Thank you for your reply.

We also want to know how can we edit the font family for the a.link?
It is so weird that it automatically becomes the Heading font family instead of the P’s font family.

You may find the below image for your reference.
https://prnt.sc/pHrGdLxt4kN-

Thank you!

Best,

Kris

Thank you so much Rose!

Hi Tony,

Thank you for your reply, do you know if there are any third-party plugins that can do such smart searching function, so we can take a look into them?
Thank you!

Hi Awais,

Thank you so much for your prompt reply, it is weird as we tried to clear the cache from the website end and also purge cache from the server side.

Maybe let me ask my team to check again tomorrow and see if those are fixed. Thank you so much!

Best,

Kris

Hi Rose,

Thank you so much, it works like a charm now!

Best,

Kris

Hi Rose,

Thank you and will wait for your further updates on Monday. Have a great weekend!

Best,

Kris

Hi Rose,
Thank you for your reply. Please find the temp wp-admin login and FTP for your reference.

Please find the screenshot for your reference too

Issue 1: After searching the product keyword “barbero”, the result on the mobile device shows nothing.
Searching “barbero” via the Menu: https://prnt.sc/wnBTte0A5vDq
Result page crashed and shows empty page: https://prnt.sc/U_5DoPaa7tGS

Issue 2: Searching the same keyword “barbero” on the desktop, shows the product result. But you can see that the Shop Filter Sidebar is disappeared.
https://prnt.sc/rihjlttyZJZj

Issue 3: When we scroll the page in the Shop All page, the sidebar will sometime disappear or shifted downward, which it won’t be previously.
https://prnt.sc/3b9UekZ2k8um

Issue 4: When we minimize the browser from the desktop version to the mobile version, the Shop All page will crash and there will be an overlay on the page with a close button on the top of the screen.
https://prnt.sc/R82N4kbGEZiI

Issue 5: When we search keyword “wine”, the product result shows the products, but the layout is crashed, it is not displaying 2 per row on the mobile device, which if you view the Shop All page on the mobile device, it shows 2 product per row normally.
Searching keyword “Wine”, result page layout twisted: https://prnt.sc/o2QJmGsVr3WD
Normal Shop All Page: https://prnt.sc/i1BpicQKc1y2

For your reference the shop all page link is: https://certaplatform.com.hk/shop/

Thank you in advance!

Best,
Kris

Hi Olga,

We have deactivated the TFPost Plugin but the elementor issue still exists, should updated version of elementor compatible with your theme? It’s weird that the version 3.6.5 elementor does not work with your theme.

Can you kindly let us know the reason why?

On the other, just wondering did your staff helped to update the elementor as the website crashes and our client was complaining this morning.

Thank you.

Best,

Kris

Thank you so much Rose! It works like a charm now!