May I know if the solution you suggested (Catalog mode) can only apply to specific product categories? Not logged in users can purchase and see the “Add to Cart” button in products that belong to Product Cat. A / B / C, but cannot purchase and see the “Add to Cart” button in products that belong to Product D, and Not logged in users will be required to log in in order to purchase the products in Product Cat. D.
When i removed the code you found, it works, but the width is way to big than I wanted it to be, that was the reason i added the code at the first place.
In this case, can you advise how to adjust the width to match with my other pages?
FYI:
Customizer > General /Layout. My Site width is set to 1170px
Elementor > Site Settings > Layout, Content width is set to 1140px.
Thank you
Kris
Participant
May 11, 2023 at 15:15
Hi Tony,
Sorry but it does not work. In additionally, I also need the “add to cart” to be on the left as well, in your screenshot, it is only the quantity that moved to the left, the add to cart is still centered.
Another setting I tried was: Xstore theme option > General / Layout > and adjust the site width, that will cause the width to be smaller, but 2 issues:
(1) Existing Posts are NOT changed, they stayed the same. It only show changes on “preview” when I have the Xstore toolbar open on the left.
(2) I just want the paragraph section to be “narrower”, but this method will add space to the title as well.
thanks
Kris
Participant
May 11, 2023 at 10:09
Hi Rose,
Questions:
(1) Tried using this method (Elementor > settings of section > Width https://prnt.sc/iJs5Idf_wIKq), but this only works on that one post I edited, the other posts stay the same. How can I make it global to all single post page.
(2) Also tried https://gyazo.com/ad97db407058434db1cd4e4f7098834c this method, 2 things could happen when I try, which is very weird:
– The width has shrinks but the content has been cut from the left, and the content is not centered as well. so it looks weird.
– It has no effect at all, no width has been adjusted
To illustrate more, its okay for the cover image to be full width, I want the below paragraphs to hv more space on the sides.
Thank you
Kris
Participant
April 27, 2023 at 16:53
Hello Rose,
Thank you so much, the issues have been solved!
Have a great one!
Best regards,
Kris
Kris
Participant
April 25, 2023 at 17:59
One more thing we have spotted, the carousel arrows are not working at all, can you also help to take a look? Thank you!
We also want to know how can we edit the font family for the a.link?
It is so weird that it automatically becomes the Heading font family instead of the P’s font family.
Please contact administrator for this information.
Kris
Participant
March 23, 2023 at 16:37
Hi Rose,
Thank you it works now, may i know how can i fix it if this happens again?
Thanks!
Best regards,
Kris
Kris
Participant
March 23, 2023 at 15:14
Thank you so much Rose!
Kris
Participant
October 7, 2022 at 14:16
Hi Tony,
Understood, thank you so much for your reply Tony!
Best,
Kris
Kris
Participant
October 7, 2022 at 07:53
Hi Tony,
Thank you for your reply, do you know if there are any third-party plugins that can do such smart searching function, so we can take a look into them?
Thank you!
Kris
Participant
October 6, 2022 at 16:52
Hi Tony,
Thank you for your reply. May I also know if there’s a smart search function in the XStore? Customer does not need to type the exact keyword to find the search result, for example, if they want to search for “baby” but mistakenly typed “babi”, the search result can still show the result of “baby”, is that achievable in XStore?
Thank you!
Best,
Kris
Kris
Participant
July 26, 2022 at 13:50
Hi Awais,
Thank you so much for your prompt reply, it is weird as we tried to clear the cache from the website end and also purge cache from the server side.
Maybe let me ask my team to check again tomorrow and see if those are fixed. Thank you so much!
Best,
Kris
Kris
Participant
July 26, 2022 at 06:19
Hi Rose,
We tried but the result is still the same, even the mobile menu sidebar crashed when viewed on the mobile devices as well. Can you take a look and see what happened? It keeps happening so many times…
Thanks.
Best,
Kris
Kris
Participant
July 18, 2022 at 18:49
Hi Rose,
Thank you so much, it works like a charm now!
Best,
Kris
Kris
Participant
June 20, 2022 at 16:57
Hi Rose,
Thank you for checking this for us. We will try to find alternative ways for the plugin and see if that fix. Thanks a lot for your efforts.
Best,
Kris
Kris
Participant
June 18, 2022 at 16:17
Hi Rose,
Thank you and will wait for your further updates on Monday. Have a great weekend!
Best,
Kris
Kris
Participant
June 17, 2022 at 16:56
Hi Rose,
We fixed the issues by removing the TF Post Addon, and also the Header & Footer for Elementor. Then we upgrade the Elementor from 3.5.6 to 3.6.5, but the downside is that we will have to find other plugins to replace TF Post and the Header & Footer plugin.
Best
Kris
Participant
June 17, 2022 at 16:42
Hi Rose,
Thank you for your reply. Please find the temp wp-admin login and FTP for your reference.
Please find the screenshot for your reference too
Issue 1: After searching the product keyword “barbero”, the result on the mobile device shows nothing.
Searching “barbero” via the Menu: https://prnt.sc/wnBTte0A5vDq
Result page crashed and shows empty page: https://prnt.sc/U_5DoPaa7tGS
Issue 2: Searching the same keyword “barbero” on the desktop, shows the product result. But you can see that the Shop Filter Sidebar is disappeared. https://prnt.sc/rihjlttyZJZj
Issue 3: When we scroll the page in the Shop All page, the sidebar will sometime disappear or shifted downward, which it won’t be previously. https://prnt.sc/3b9UekZ2k8um
Issue 4: When we minimize the browser from the desktop version to the mobile version, the Shop All page will crash and there will be an overlay on the page with a close button on the top of the screen. https://prnt.sc/R82N4kbGEZiI
Issue 5: When we search keyword “wine”, the product result shows the products, but the layout is crashed, it is not displaying 2 per row on the mobile device, which if you view the Shop All page on the mobile device, it shows 2 product per row normally.
Searching keyword “Wine”, result page layout twisted: https://prnt.sc/o2QJmGsVr3WD
Normal Shop All Page: https://prnt.sc/i1BpicQKc1y2
Please contact administrator for this information.
Kris
Participant
June 16, 2022 at 06:05
Hi Olga,
We have fixed the issues, and it seems to be a few plugins causing that from happening. Thank you so much for your help!
Best,
Kris
Kris
Participant
June 16, 2022 at 03:20
Hi Olga,
We have deactivated the TFPost Plugin but the elementor issue still exists, should updated version of elementor compatible with your theme? It’s weird that the version 3.6.5 elementor does not work with your theme.
Can you kindly let us know the reason why?
On the other, just wondering did your staff helped to update the elementor as the website crashes and our client was complaining this morning.
Thank you.
Best,
Kris
Kris
Participant
June 15, 2022 at 15:56
Hi,
The issue has been resolved by our side. Thank you for your time in reviewing this ticket.
Best,
Kris
Kris
Participant
December 2, 2020 at 14:05
Thank you so much Rose! It works like a charm now!
