Luca Rossi

Hi @Applesandcider,

The loading="lazy" attribute for the images is automatically generated by the Elementor plugin.

We recommend trying the following plugin to address this: [Lazy Load Control for Elementor](https://wordpress.org/plugins/lazy-load-control-for-elementor/).

If this does not resolve the issue, we kindly suggest reaching out to the Elementor Support Team for further assistance: [Elementor Support Forum](https://wordpress.org/support/plugin/elementor/).

Best regards,
The 8Theme Team

Dear @Chirag Modi,

We kindly recommend reviewing the following article, which provides guidance on customizing the Thank You Page in WooCommerce: [Optimize WooCommerce Thank You Page](https://elementor.com/blog/optimize-woocommerce-thank-you-page/).

We hope you find this resource helpful.

Best regards,
The 8Theme Team

Thanks @Gracu_,

Please let us know how it goes!

Best Regards,
The 8Theme Team.

Hi @Abdul Moiz,

Please try adding this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

.etheme-elementor-cart-checkout-page-column .design-type-multistep > div {
    margin-top: 25px;
    display: block !important;
}

Hope it helps!

Dear Grace,

We regret to inform you that there is currently no hook available to integrate the currency switcher within the mobile panels. Implementing this feature would require extensive customization, which falls outside the scope of the standard support services we provide.

If you are interested in pursuing a personalized customization, we kindly encourage you to submit a request through our customization panel, which can be accessed via the following link: https://www.8theme.com/account/#etheme_customization_panel. This platform will enable you to collaborate directly with our technical team to explore the possibilities.

Please note that customization services may involve additional charges. The exact cost will be determined after a detailed review of your specific requirements.

We appreciate your understanding and are here to assist you further should you have any questions or need additional support.

Best regards,
The 8Theme Team.

Dear Ralf E.,

We hope this message finds you well.

We would like to inform you that it is possible to show or hide the layers/modules of the Revolution Slider on mobile and desktop devices.

For further details, please refer to the following article: [Customize Elements Visibility in Slider Revolution](https://www.sliderrevolution.com/faq/customize-elements-visibility-in-slider-revolution/).

Should you have any additional questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Woolwolf,

We hope this message finds you well.

To address your request, please try adding the following custom code to the functions.php file located in your child theme:

add_action( 'woocommerce_payment_complete', 'wpdesk_set_completed_for_paid_orders' );
function wpdesk_set_completed_for_paid_orders( $order_id ) {
    $order = wc_get_order( $order_id );
    $order->update_status( 'completed' );
}

For further details and guidance, you may refer to this article: [WooCommerce Payment Complete Hook](https://wpdesk.net/blog/woocommerce_payment_complete-hook/).

Should you have any questions or need additional assistance, please feel free to reach out.

Best regards,
The 8Theme Team.

Hi @khurram virk,

Can you please check again: https://prnt.sc/8F00NsT5PKNH?

Thank you!

Hi @khurram virk,

We’ve inserted the code snippet for you:

https://prnt.sc/sGUJK0Yei3aD

If you need anything else, please let us know.

Best regards,
8Theme Team

Dear @Gracu_,

We kindly request that you inform us once the issues are back. Additionally, could you please temporarily keep those plugins remain inactive during this time?

Thank you for your cooperation.

Best regards,
8Theme Team

Hi @Applesandcider,

Do you mean the loading icon on each XStore widget?

https://prnt.sc/YeAYYMQA9UHB

It’s called Ajaxify. To completely disable this feature, please add the following code under functions.php file locates in your child theme:

add_filter('etheme_ajaxify_elementor_widget', '__return_false');
add_filter('etheme_ajaxify_lazyload_widget', '__return_false');
add_filter('etheme_ajaxify_script', '__return_false');

Then add the following CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

/* Ajaxify Animation */
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container {
    opacity: 1;
    visibility: visible;
}
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before {
    display: none;
}
/* Ajaxify Aniamtion */

Hope it helps!

Hi @Goostaf,

Please try with the following URL of font files from your website:

/wp-content/uploads/custom-fonts/2024/04/montserrat-regular.ttf
/wp-content/uploads/custom-fonts/2024/04/montserrat-bold.ttf
/wp-content/themes/xstore/fonts/xstore-icons-light.ttf

Here is the screenshot: https://prnt.sc/M6K-DSKEqrKY.

Hope it helps!

Dear @khurram virk,

The custom CSS codes were added by us already.

Now you just need to follow this steps: https://www.8theme.com/topic/in-category-description-after-content-formatting-is-not-coming-ok/#post-423933.

How many product categories do you have? Maybe we can edit the descriptions for you.

Best regards,
8Theme Team.

Hi @Yasir Alam 8Theme,

If you would like to suggest the addition of this feature or any other enhancements, we kindly encourage you to submit your request on our Taskboard via the following link: [https://www.8theme.com/taskboard/](https://www.8theme.com/taskboard/). Should your suggestion gain sufficient support from other customers, our development team will give it careful consideration for inclusion in a future update.

Thank you for your understanding and continued support.

Best regards,
The 8Theme Team

Dear Chris,

We’re still working on it your website.

It’s a little slower than normal because your website is using too many plugins.

Can you please let us know when you’re done the below things?

1. Disable Unnecessary Plugins: We have observed that there are 49 active plugins on your website. Having too many third-party plugins can negatively impact your website’s loading speed. We recommend disabling any plugins that are not essential.

2. Disable the other system caches: it might be conflicted with the WP-Rocket plugin.

Please continue contact to our development team via emails. Thank you for your cooperation.

Best regards,
8Theme DevTeam.