Luca Rossi

Dear @zoljargal,

We could see it’s 500 fatal error.

In order to further investigate, debug, and resolve the issue, we kindly request access to your FTP accounts. Could you please provide us with the following details?

– FTP Host
– FTP Username
– FTP Password
– FTP Port

Best regards,
8Theme’s Team

Dear Grace,

We hope this message finds you well.

We have noticed that the currency switcher is currently positioned at the bottom of your website, as shown in this screenshot: [link](https://prnt.sc/WeF9OIm4OXne).

If you would like the switcher to appear only on mobile devices, we recommend adding the wp_is_mobile() condition to your custom code. The updated code should look like this:

add_action('wp_footer', 'add_currency_switcher_html');
function add_currency_switcher_html(){
     if(wp_is_mobile()){
          /* Your HTML code will go here */
     }
}

We hope this solution is helpful. Should you need any further assistance, please don’t hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Jegadesh A,

We hope this message finds you well.

We have noticed that on mobile devices(REAL mobile devices), there is limited space, so the “Add to Cart” text is hidden by default. However, if you would like to display the text again, you can do so by adding the following CSS code under **XStore > Theme Options > Theme Custom CSS > Global CSS**:

@media (max-width: 600px){
    .single-product .quantity-discount-add button.add_to_cart_button::after {
        content: 'Add To Cart';
        margin-left: 5px;
        display: inline-block;
        font-size: 16px;
    }
}

We hope this solution is helpful. Should you need further assistance, please don’t hesitate to reach out.

Best regards,
The 8Theme Team

Hi @ubansal,

Please add the following code under functions.php file locates in your XStore child theme:

add_filter( 'woocommerce_product_tabs', 'bbloomer_remove_product_tabs', 9999 );
  
function bbloomer_remove_product_tabs( $tabs ) {
    unset( $tabs['additional_information'] ); 
    return $tabs;
}

Hope it helps!

Hi @khurram virk,

This custom code should be added under functions.php file locates in your child theme:

add_filter( 'wp_max_autoloaded_option_size', 'my_max_autoload_option_size' );

function my_max_autoload_option_size( $size ) {
// Reduce the threshold for large sizes to 100K (Default is 150K).
return 100000;
}

Best regards,
8Theme Team.

Dear @YooMart,

We hope this message finds you well.

We would like to inform you that we have disabled the “Variations as Simple Products (Beta)” feature, and the product count now appears to be accurate, as shown in the following screenshot:

https://prnt.sc/ND4uY3-awHTc

Please note that this feature is still in its beta phase, and there may be instances where it does not function as expected.

Thank you for your understanding.

Best regards,
The 8Theme Team

Dear Francesca,

We hope this message finds you well.

We have recently translated some texts into Italian, and they appear to be functioning correctly. You can view the translations here: [Link](https://riccardigioielli.it/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fxstore-it_IT.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit).

Additionally, here is a screenshot for your reference: [Screenshot](https://prnt.sc/W4AgwLkFvc4T).

Could you kindly remove the existing Italian language translation? It seems it may be causing conflicts with other languages.

Thank you for your assistance.

Best regards,
The 8Theme Team.

Dear Khurram Virk,

We hope this message finds you well.

We have successfully added the custom CSS codes as discussed in the following topic: [Link to Topic](https://www.8theme.com/topic/table-content-is-not-showing-centre-aligned-and-width-of-columns-auto-justified/#post-421090).

To apply the changes, you simply need to wrap your tables with the div.table tag. Here is an example for your reference:

<div class="table">
<table width="1109">
<tbody>
<tr>
<td rowspan="2" width="103"><span style="color: #000000;"><strong>Item Code</strong></span></td>
<td width="129"><span style="color: #000000;"><strong>Working Load Limit</strong></span></td>
<td width="156"><span style="color: #000000;"><strong>Breaking  Load</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>A±0.5</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>B±1.5</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>D±1.5</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>H±1</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>L±2</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>E±2</strong></span></td>
<td width="103"><span style="color: #000000;"><strong>Weight</strong></span></td>
</tr>
...
</tbody>
</table>
</div>

We hope this resolves the issue. Should you need any further assistance, please feel free to reach out.

Best regards,
8Theme Team

Hi @kamil109,

Can you please also add this custom CSS codes?

.upsells-products footer.footer-product {
    display: none !important;
}

.upsells-products.products-grid .product:nth-child(2n+1) {
    border-inline-start: 1px solid var(--et_border-color) !important;
}

Let us know how it goes!

Dear @JiPanditJI,

We sincerely apologize for the delay in our response. Due to a high volume of tickets on our forum, especially over the weekend, we aim to address each inquiry within 48 hours.

Thank you very much for your valuable feedback. We are continuously working to improve our response times.

Best regards,
The 8Theme Team

Dear @khurram virk,

Please try with this solution: https://www.8theme.com/topic/autoload-settings-can-affect-performance/#post-420458.

Hope it helps!

Hi Helen,

Your custom codes are not working correctly on the cart page.

add_filter( 'woocommerce_quantity_input_args', 'jk_woocommerce_quantity_input_args', 10, 2 ); // Simple products
function jk_woocommerce_quantity_input_args( $args, $product ) {
	if ( !is_cart() ) {
		global $post;
$product = wc_get_product( $post->ID );
$custom_number = $product->get_meta( 'custom_order_number_field' );
		$args['input_value'] 	= $custom_number ? $custom_number : 1;	// Starting value (we only want to affect product pages, not cart)
		$args['max_value'] 	= 80000; 	// Maximum value
		$args['min_value'] 	= $custom_number;   	// Minimum value
		$args['step'] 		= $custom_number;    // Quantity steps
	}
	return $args;
}

We’ve updated the custom code a bit to make the the plus/minus button work again on the cart page.

Further customization codes will fall out of scope our support standard services we provide. If you would like to proceed with personalized customization, we kindly invite you to submit a request through our customization panel, accessible via the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to collaborate directly with our technical team.

Please note that customization services may incur additional charges. The exact cost will be determined after a thorough review of your specific requirements.

We appreciate your understanding and look forward to assisting you further.

Best regards,
The 8Theme Team

Dear @FrancescaRiccardi,

We hope this message finds you well.

Could you kindly inform us which specific parts you encountered difficulties translating?

For your convenience, we recommend reviewing the following articles, which may assist you with the translation process:

– [Base Theme Translation](https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/)
– [Translation Files Update](https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/)

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @EmporioWeb,

Sorry for the late response!

2. If not, would combining WooCommerce Dynamic Pricing & Discounts with Private Store for WooCommerce achieve these goals?

It seems like combining these two plugins could be a good solution. We encourage you to give it a try. Additionally, the plugin author offers a 30-day money-back guarantee in case the plugins do not meet your requirements.

3. Lastly, does XStore offer any alternative solutions for managing restricted access and global discounts?

Unfortunately, it’s not available with XStore yet. If you would like to request the addition of new features or options, we kindly invite you to submit your suggestion on our Taskboard at the following link: https://www.8theme.com/taskboard/. Should your request receive sufficient support from other customers, our development team will carefully consider including it in one of our future updates.

Best Regards,
8Theme’s Team

Dear Grace,

We hope this message finds you well.

Please be informed that users are required to select all product variations before proceeding with the PayPal button for express checkout.

We have tested the PayPal Express Checkout feature on the single product page, and it appears to be functioning correctly on our end. You can view the results in the following screenshot:

https://prnt.sc/g8i4-sQubnaa

Could you kindly provide us with more details regarding the issue you are encountering? This will help us better understand the situation and provide you with more effective assistance.

Thank you for your cooperation.

Best regards,
8Theme Team