Luca Rossi

Dear @Juan Alberto Montoya,

Thank you for reaching out to us.

Implementing the functionality you described would require a significant amount of custom coding. As an alternative, we recommend considering the use of a third-party plugin that may meet your needs:

– https://woocommerce.com/products/product-bundles/
– https://wordpress.org/plugins/woo-product-bundle/

We hope this helps. Should you have any further questions, please don’t hesitate to contact us.

Best regards,
The 8Theme Team

Dear @ollamallo,

We hope this message finds you well.

Could you please install the “Better Search & Replace” plugin from the following link: https://wordpress.org/plugins/better-search-replace/? Once installed, kindly use it to replace all instances of https:/lecbdmarseillais.fr/ with https://lecbdmarseillais.fr/.

This issue typically occurs when a forward slash is inadvertently omitted from the URL.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear @Omar Quddam,

We hope this message finds you well.

1. Regarding the issue with adding PDF files:
The incompatibility is due to limitations within a third-party plugin, which is not developed by our XStore team. We kindly recommend waiting for future updates from the plugin’s developers, as they may address this issue in upcoming releases.

2. Concerning the indexing of your website pages on Google Search Console:
This matter is not related to the XStore theme. We suggest checking your robots.txt file (https://kashafco.com/robots.txt) to ensure it is not being blocked by your hosting provider. Additionally, please clear all caches on your website to help resolve any potential conflicts.

3. Regarding the display of the Saudi Riyal symbol:
If you are experiencing issues where the symbol appears as an image rather than text, please provide us with the URLs of the affected pages. This will help us investigate the matter further and offer a suitable solution.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Rok,

We hope this message finds you well.

Could you please clarify what you mean by “access”? The code in question appears to be publicly available, as shown below:

/**
 * Register the 'Custom Column' column in the importer.
 *
 * @param array $options
 * @return array $options
 */
function add_column_to_importer( $options ) {
    // column slug => column name
    $options['custom_column'] = 'Custom Column';
    return $options;
}
add_filter( 'woocommerce_csv_product_import_mapping_options', 'add_column_to_importer' );

/**
 * Add automatic mapping support for 'Custom Column'.
 * This will automatically select the correct mapping for columns named 'Custom Column' or 'custom column'.
 *
 * @param array $columns
 * @return array $columns
 */
function add_column_to_mapping_screen( $columns ) {
    // potential column name => column slug
    $columns['Custom Column'] = 'custom_column';
    $columns['custom column'] = 'custom_column';
    return $columns;
}
add_filter( 'woocommerce_csv_product_import_mapping_default_columns', 'add_column_to_mapping_screen' );

/**
 * Process the data read from the CSV file.
 * This just saves the value in meta data, but you can do anything you want here with the data.
 *
 * @param WC_Product $object - Product being imported or updated.
 * @param array $data - CSV data read for the product.
 * @return WC_Product $object
 */
function process_import( $object, $data ) {
    if ( ! empty( $data['custom_column'] ) ) {
        $object->update_meta_data( 'custom_column', $data['custom_column'] );
    }
    return $object;
}
add_filter( 'woocommerce_product_import_pre_insert_product_object', 'process_import', 10, 2 );

We would appreciate it if you could provide further details regarding your request.

Best regards,
The 8Theme Team

Dear @Rok,

Thank you for reaching out.

Please note that the default import functionality in WooCommerce has certain limitations, particularly when it comes to importing custom columns.

To address this, you may consider using the following code snippet, which allows for the addition of custom import columns:
https://github.com/woocommerce/woocommerce/wiki/Product-CSV-Importer-&-Exporter#adding-custom-import-columns-developers

Alternatively, you might find the following plugins helpful for more advanced import options:

– WooCommerce XML/CSV Product Import: https://wordpress.org/plugins/woocommerce-xml-csv-product-import/ (Please note that some features may require the Pro version.)
– Product Import Export for WooCommerce: https://wordpress.org/plugins/product-import-export-for-woo/

We hope this information proves useful. Should you have any further questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @Angelo Di Tommaso,

We hope this message finds you well.

The issue was related to the WordPress memory limit. We have increased the WP Memory Limit to 1024MB, and everything appears to be functioning correctly now. For your reference, you can find more information on this topic here: https://woocommerce.com/document/increasing-the-wordpress-memory-limit/.

Could you please check again on your end and confirm if everything is working as expected?

Thank you for your patience and cooperation.

Best regards,
The 8Theme Team

Dear @Adrian,

We hope this message finds you well.

Could you kindly provide us with your FTP account credentials? This will allow us to upload the latest version of the XStore theme and the XStore Core Plugin to your server.

Thank you in advance for your cooperation.

Best regards,
The 8Theme Team

Hi @Goostaf,

For mobile, please add this code also:

@media (min-width: 980px){
    body .row-count-6 .product {
        width: calc(50% - 10px) !important;
        margin: 0 5px 10px !important;
    }
}

Hope it helps!

Dear @finleydesign,

We hope this message finds you well.

We have noticed that the YITH Badges plugin is generating the badge HTML outside of the template-container class, as shown in the following screenshot:
https://prnt.sc/kuiaC9QP0exW

As a result, the badge consistently appears above other elements due to its z-index value, regardless of any adjustments made to the z-index of elements within the template container—even when set to 9999.

In light of this, we kindly ask if you could reach out to the plugin’s author to request either a modification to the z-index value or a relocation of the badge HTML so that it is rendered within the product image area or elsewhere inside the template container.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Hi @Goostaf,

Please try with this custom CSS code instead:

.products-grid > div.product {
    background-color: #fff;
}

@media (min-width: 980px){
    .products-grid {
        gap: 10px;
    }
    .row-count-6 .product {
        width: calc(16.66666667% - 10px);
    }
}

Hope it helps!

Dear @Goostaf,

We hope this message finds you well.

Since each section has a different background color, it is necessary to assign a specific class (e.g., pink, blue, purple, etc.) to each section accordingly. Once the appropriate classes are set, you may apply the following custom CSS code:

.blue .products-slider .swiper-slide {
    background-color: rgba(228, 241, 253, 0.3) !important;
    box-shadow: none;
}

.pink .products-slider .swiper-slide {
    background-color: rgba(253, 244, 248, 0.5) !important;
    box-shadow: none;
}

.purple .products-slider .swiper-slide {
    background-color: rgba(230, 226, 252, 0.3) !important;
    box-shadow: none;
}

Please feel free to reach out if you have any further questions or need additional assistance.

Best regards,
The 8Theme Team

Dear @Yahoo Souq,

We kindly request that you add the following code to the functions.php file located within your child theme:

add_filter('woocommerce_currency_symbol', 'add_my_currency_symbol', 10, 2);

function add_my_currency_symbol( $currency_symbol, $currency ) {
    switch( $currency ) {
        case 'AED': $currency_symbol = 'D'; break;
    }
    return $currency_symbol;
}

This code will modify the currency symbol for AED as needed.

We hope this solution proves helpful. Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @Kulimary,

1. You’re on the right track — your current code forces in-stock products to appear first in the default WooCommerce catalog view. However, the issue arises because WooCommerce’s sorting options like “Sort by price” or “Sort by popularity” override the posts_clauses you modified. That’s why your “in-stock first” logic is being ignored when users select another sort method.

To fix this and preserve sorting by stock status across different sorting methods, you can take a slightly different approach that uses a custom orderby hook. Here’s a more flexible solution that applies the stock sorting only when it’s appropriate, and combines better with existing Woo sorting options.

add_filter('woocommerce_get_catalog_ordering_args', 'custom_woocommerce_catalog_ordering_args');
function custom_woocommerce_catalog_ordering_args($args) {
    // Add meta_query to prioritize in-stock products
    $args['meta_query'][] = array(
        'key'     => '_stock_status',
        'value'   => 'outofstock',
        'compare' => '!=',
    );

    return $args;
}

add_filter('posts_clauses', 'custom_orderby_stock_status_clauses', 100, 2);
function custom_orderby_stock_status_clauses($clauses, $query) {
    if (!is_admin() && is_woocommerce() && (is_shop() || is_product_category() || is_product_tag())) {
        global $wpdb;

        // Only add the join if not already sorting by stock status
        if (strpos($clauses['join'], 'istock') === false) {
            $clauses['join'] .= " LEFT JOIN {$wpdb->postmeta} AS istock ON {$wpdb->posts}.ID = istock.post_id AND istock.meta_key = '_stock_status'";
        }

        // Append stock status sort to existing ORDER BY clause
        if (!empty($clauses['orderby'])) {
            $clauses['orderby'] = "istock.meta_value ASC, " . $clauses['orderby'];
        } else {
            $clauses['orderby'] = "istock.meta_value ASC";
        }
    }

    return $clauses;
}

2. Please navigate to Appearance > Theme Options > WooCommerce(shop) > Shop > Shop Page Layout > Product added notification > select None: https://prnt.sc/h1_jQMd3fcDp.

3. Please add this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

body .content-product .product-title {
    min-height: 50px;
}

Hope it helps!

Best Regards,
8Theme’s Team

Dear @tov,

If you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @Yahoo Souq,

Thank you for reaching out to us.

Regrettably, the feature you are inquiring about is not available by default in the XStore theme. Implementing this functionality would require the use of third-party plugins or extensive custom coding.

– https://woocommerce.com/products/whatsapp-order-and-live-chat/
– https://woocommerce.com/products/order-on-whatsapp-for-woocommerce/

For any customizations beyond the default capabilities of the theme, we kindly encourage you to submit a request through our Customization Panel, which can be accessed at: https://www.8theme.com/account/#etheme_customization_panel. Please be advised that customization services may incur additional charges.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are always happy to help.

Best regards,
The 8Theme Team