Hello @khurram virk,

To resolve the issue with hidden content, please use the following CSS snippet:

.excerpt-content-inner .row {  
    margin-left: 0;  
    margin-right: 0;  
}

As you mentioned that you found a solution for fixing the table, we would like to know whether you have already implemented it or are still exploring possible solutions.

As part of the solution, you can align the text inside the table by using the following custom CSS snippet:

.excerpt-content-inner table {  
    white-space: nowrap;  
}

However, to apply the scroll effect only to the table (since the current horizontal scroll affects all content when a long table is included), please wrap the table in an additional div with the class “table-wrapper” (for example: https://prnt.sc/2wBGzwUEjDwe). Then, you can use the following CSS:

.excerpt-content-inner .table-wrapper {  
    max-width: 100%;  
    overflow: auto;  
}

Frontend result: https://gyazo.com/5a2f1ed3ff8801cf2266b356c116d661

Best regards,
Jack Richardson
8Theme Team

Hello @mickmickmick,

We understand that you are experiencing an issue with the “Live Paste” feature.

Please download the required element files from the following link: https://fex.net/s/8o4ofmt. After successfully downloading them, edit a page using the Elementor tool and import the templates to your website according to the instructions provided at https://elementor.com/help/template-library/. You may remove any parts of the template that are not needed for your page.

If you have any further questions or concerns, please do not hesitate to contact us. Our support team is always ready to assist you.

Additionaly, we kindly ask you to create a separate topic for your other questions, as this discussion concerns a different request.

Warm regards,
Jack Richardson
The 8Theme Team

Hello @Roberta,

Please check now.
Cart page: https://prnt.sc/LyuaBdnfq1GD
Checkout page: https://prnt.sc/qOh2LiQqYmeQ

Our test regarding the Elementor issue is shown in the following screenshot: https://prnt.sc/A94coZf9HONp, and it was also attached in the next reply: https://www.8theme.com/topic/testtesttesttest-testtesttesttesttesttesttest-testtesttest/#post-461534

Best regards,
Jack Richardson
The 8Theme Team

Hello @Atip,

You can find the description of this option in the following screenshot: https://prnt.sc/V_rvogLUlf_u.

Please perform a test on a product that meets the following conditions:
1. The product or product variation quantity must be set according to the number of items “in stock” (see https://prnt.sc/N9ixOmTyAvFW). Otherwise, the stock line calculation cannot be performed, as there are no values available to calculate the stock progress.
2. The product has already been purchased, and the order status is set to “Completed.”

Best regards,
Jack Richardson
8Theme Team

Hello @Digital-Boutique,

You may use the following snippet as a starting point to include in your child theme’s functions.php file:

add_filter( 'woocommerce_related_products_args', function( $args ) {
    global $product;

    if ( ! $product || ! is_a( $product, 'WC_Product' ) ) {
        return $args;
    }

    $product_id = $product->get_id();

    $brand_terms = wp_get_post_terms(
        $product_id,
        'brand',
        array( 'fields' => 'ids' )
    );

    $cat_terms = wp_get_post_terms(
        $product_id,
        'product_cat',
        array( 'fields' => 'ids' )
    );

    if ( empty( $brand_terms ) && empty( $cat_terms ) ) {
        return $args;
    }

    $tax_query = array(
        'relation' => 'AND',
    );

    if ( ! empty( $brand_terms ) ) {
        $tax_query[] = array(
            'taxonomy' => 'brand',
            'field'    => 'term_id',
            'terms'    => $brand_terms,
            'operator' => 'IN',
        );
    }

    if ( ! empty( $cat_terms ) ) {
        foreach ( $cat_terms as $cat_id ) {
            $tax_query[] = array(
                'taxonomy' => 'product_cat',
                'field'    => 'term_id',
                'terms'    => array( $cat_id ),
                'operator' => 'IN',
            );
        }
    }

    $args['tax_query'] = $tax_query;
    $args['post__not_in'] = array( $product_id );

    if ( isset( $args['post__in'] ) && ! empty( $args['post__in'] ) ) {
        $args['post__in'] = $args['post__in'];
    }

    return $args;
}, 10 );

Please note that after reviewing your request, we have confirmed that it requires custom development, which is outside the scope of Envato’s standard support policy. Therefore, we are unable to provide a complete ready-made solution, but we can offer some guidance.

If you would like to have this customization completed efficiently and on time, we recommend submitting your request to our trusted partner, WP Kraken.

You will receive:
– A prompt quote and timeline
– A turnkey implementation by a vetted team
– A warranty for the delivered work

We are confident that this solution will be helpful and hope you will find it beneficial.

Kind regards,
Jack Richardson
8Theme Team

Hello @laboteknoloji,

Thank you for providing us with the correct access to your website. We have replaced the default Archive Products widget with our built-in widget. Additionally, we configured the settings of our widget to ensure that the layout closely matches the one previously used with the default widget.

However, we noticed that the YITH Request a Quote plugin had previously added custom buttons to some products (https://prnt.sc/SeiUxex20DMw) based on default WooCommerce hooks that are not available in our widget. Since our widget was built from scratch and includes more customization options and features, we implemented a compatibility snippet (https://gyazo.com/34998ecb9efb2737d0332614ef1f426b) to display the button on the products as it appeared with the default widget.

add_action('etheme_product_grid_list_after_product_item_content', function() {  
    if ( class_exists('YITH_Request_Quote_Premium')) {  
        if ( method_exists( 'YITH_Request_Quote_Premium', 'add_button_shop' ) ) {  
            YITH_Request_Quote_Premium()->add_button_shop();  
        }  
    }  
});

We have removed the old widget and kept only our new one, so you can now test how it works. We also performed several tests, and the filters and other functionalities are now working as expected (https://gyazo.com/aa9cb8394a5f12708fb96029b258fc39). Please check it from your side as well.

Best regards,
Jack Richardson
8Theme Team

Hello @Atip,

We have checked your product category url using the PageSpeed testing service and found the same issue you mentioned. We also tested it with modified url with the HTTP protocol instead of HTTPS, but there was no change. According to discussions in the PageSpeed community forum, many other users are experiencing similar issues: https://groups.google.com/g/pagespeed-insights-discuss/c/FGRVkxEdT1Y?pli=1.

We recommend checking whether a firewall, SEO plugin or the robots.txt file on your server might be blocking specific URLs from being tested. When we tested the Shop page using the same tool, the results were as follows: https://prnt.sc/qafTsVHVWuUQ, which indicates that everything is functioning properly, except for the testings of category archive pages.

Additionally, there are other website testing tools besides PageSpeed. We conducted a test using another popular service, GTmetrix (link provided privately), and the results were positive: https://prnt.sc/nV2WsVWhRuq-.

Regarding the slow loading issue when testing the URL through developer tools, we did not encounter any such problems during our tests, either in incognito mode or otherwise. The average loading time for the mentioned category page was approximately 2.5 seconds (a video is attached in the private content).

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Quintus,

Kindly check now. We have disabled the unused widgets in the Elements widget panel on your website (please refer to the documentation: https://elementor.com/help/element-manager/). The panel editor should now load correctly (https://prnt.sc/yIbrJdytom6X) without any issues.

If you need to use any specific widget that is currently inactive, you can manually activate it in the Elements Manager and save the changes: https://prnt.sc/c0YoezVW5V8K.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Mesa,

Thank you for your message.
We are glad to hear that the text formatting issue has been resolved.

If you need any further assistance, please don’t hesitate to contact us.

Best regards,
Jack Richardson
8Theme’s Team

Hello @ERIC,

If you do not see this widget in the list of available options, it is possible that the widget is inactive in the Elements Manager (https://elementor.com/help/element-manager/). Please check there and activate it if necessary. Since you have not provided us with wp-admin access, we kindly ask you to verify this on your side.

Additionally, if you have multiple categories, you may wish to display them as one of our customers did here: https://www.8theme.com/topic/all-department-menu-is-having-issues-when-showing-several-items/#post-461376. The solution implemented by that customer involved using the Product Categories List widget with the following settings:
1. Widget settings: https://prnt.sc/I_kFLgY1Xvnk, https://prnt.sc/BbjJbWeSvc6J
2. Frontend result: https://prnt.sc/yWtct9lTBgSE
3. The categories displayed are the child categories of the main category set in the widget settings (https://prnt.sc/c289vwQr0353).

If you would like to display a simple list of all categories, you can leave the category value unset (https://prnt.sc/Wd_fP2Inf-QU) to achieve the following result: https://prnt.sc/brq8omvIOdhY.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Pit,

Thank you for providing us with the correct access. We have reviewed the error logs on your website and found that a file was missing in the XStore Core, possibly due to a server issue during the update process. We have uploaded the missing file and reactivated the plugin.

Please check and let us know your feedback.

Best regards,
Jack Richardson
The 8Theme Team

Hello @ERIC,

Could you please clarify which part is unclear to you? You can create several menus with different categories and then use the WordPress Menu widget in Elementor, where you can select the menu you have created. Screenshots have been attached above to help you better understand the process and implement it on your side.

Would you prefer to avoid this solution and add the links manually? In that case, you can set the URL of each specific category in the menu item (https://prnt.sc/86U5MuL6Yu9t), as shown here: https://prnt.sc/PeE2HfwBo5gT, and copy the URL as demonstrated here: https://prnt.sc/XHt2mkyhDdm1.

Best regards,
Jack Richardson
8Theme Team

Hello @AgroTeraria,

Please check it now. We have set the following value: https://prnt.sc/J5mjWjYBOr3A to ensure that the submenu is displayed only on the home page, and in all other cases, it appears only on hover, as configured in our demo.

Best regards,
Jack Richardson
The 8Theme Team

Hello @sampanis,

Thank you for choosing XStore theme!

The Elementor support team has provided you with the correct information. If you are using widgets from the WoodMart theme and wish to migrate your website to another theme, please note that such widgets cannot be transferred, as they are built into the previous theme’s files and rely on its scripts and styles. You will need to use the widgets provided by the XStore theme. XStore offers more than 60+ widgets, so you will certainly find the ones you need.

Additionally, you can take advantage of our built-in XStudio functionality, which allows you to import pre-built sections from our demos: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/.

Regarding your question about the live copy feature, as shown in your video, you are using Elementor’s default functionality. As mentioned in the popup alert (https://prnt.sc/-OupzomGjNwz), “in order to copy and paste between sites, both sites must be using Elementor 3.11 (at minimum) and must have the same features enabled. For instance, you can’t copy a container into a site using sections; however, you can copy a section into a site using containers.” More information can be found here: https://elementor.com/help/how-do-i-copy-elements-from-one-site-to-another/.

In your case, we recommend comparing the features activated on both websites and ensuring they match. Then, try copying again. If the issue persists, create a simple page on both websites, add a test widget, and attempt to copy it between them. The issue may occur if you are copying a “section” into a “container” widget.

If you still require our assistance, please feel free to submit your questions on our support forum.

Best regards,
The 8Theme Team

Dear @Quintus,

The access details you provided are incorrect (please review the private content). We kindly ask you to respect our support time and verify the access information before sharing it with us.

You may also refer to the following Elementor article for guidance on resolving the issue with the Elementor widgets panel not loading: https://elementor.com/help/elementor-widget-panel-not-loading/.

Best regards,
Jack Richardson
8Theme Team