Product Images ontop of each other. - by marinello12

This topic has 6 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: marinello12
    marinello12
    Participant
    June 29, 2015 at 14:14

    Hi there, we have a problem with our prouct images on the single product page, instead of just displayed the feature image and then having the other images as thumbnails below it displays all product images underneath one another.

    Classico Theme Error

    Is there a way to fix this, I have tried reinstalling the theme but it just ended up the same.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 29, 2015 at 14:27

    Hello,

    Please update theme to the latest version.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Regards,
    Robert Hall.

    Avatar: marinello12
    marinello12
    Participant
    June 30, 2015 at 13:04

    Hi Robert I have followed the procedure to no avail, the images are still on top of one another.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 30, 2015 at 13:19

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: marinello12
    marinello12
    Participant
    June 30, 2015 at 16:37

    Hi there, the details are below.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2015 at 23:00

    Hello,

    I’ve reuploaded theme files and now single product page works correctly.
    Please clear browser cache and check your site.

    Best regards,
    Jack Richardson.

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