Forum Replies Created

Viewing 30 posts - 15,751 through 15,780 (of 16,091 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 19:14

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 19:01

    Hello,

    Could you please clarify your question? Do you want to remove “Sign in” link from the top bar?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 18:58

    Hello,

    The uploading image height should be more than 400px.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 18:45

    Hello,

    Go to Woocomerce > Settings > Wishlist and choose “Use shortcode” in “Position” option.
    Don’t forget to save the changes.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 18:08

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 18:07

    Hello,

    To create home page like on the demo you should go to Tools -> Import -> WordPress and import, from the XML_Data/sport folder in the theme package, “home.xml” file.
    Also there is a file for import slides in Revolution Slider.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 17:46

    Hello,

    Please use the code provided in the article about Child Theme and replace all “twenty-fourteen” with “legenda”.
    To enable main menu you should go to Appearance -> Menus and there specify theme location as “Main menu”.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 17:22

    Hello,

    There is was mistake in the style.css of the child theme.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 17:07

    Hello,

    Please check it now!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 16:39

    Hello,

    Please provide us with FTP and wp-admin credentials.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 15:54

    Hello,

    We have created child theme for you and measured the site loading speed with IDStore and IDStore child themes – results was the same.

    You should mark at least four products as featured to display featured products slider.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 15:33

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 14:53

    Hello,

    You will not lose the custom.css after theme upgrading. But all other php files with changes we recommend to copy to Child theme directory.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 14:41

    Hello,

    You’re welcome!
    We’ll update the Revolution Slider to the latest version in the next theme update.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 14:12

    Hello,

    Please try to create two static blocks with “Brands” element for different languages and specify them to the Single product page Sidebar widget area.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 13:07

    Hello,

    Firstly you should create a new static block with the “Bradns” element. Then go to Appearance -> Widgets and assign created static block to the Single product page Sidebar widget area.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 12:49

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 12:47

    Hello,

    We’ve made some changes. Please check it again!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 15:30

    Hello,

    Please provide us with wp-admin credentials.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 15:28

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 15:27

    Hello,

    We’re sorry but there is no such feature in our theme.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 15:21

    Hello,

    You didn’t mention that we’re unable to perform any works on your site.

    And regarding the second question:
    Did you buy license for the second site? We provide one license only for one domain name.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 13:40

    Hello,

    There is a conflict of our theme and “Really Simple CAPTCHA” plugin. We’ve disabled the plugin and now theme works fine.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 13:10

    Hello,

    Please add this code into custom.css to change link color in footer:

    .footer_container a {
    	color: white;
    }
    

    And this code to change color of hovered link:

    .footer_container a:hover {
    	color: black;
    }

    Also don’t forget to replace “white” and “black” with your desired color.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 12:42

    Hello,

    We’ve finally got the access to your FTP and have made some changes in your files. Please check it! Is it works properly now?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 12:31

    Hello,

    You need to add conditional tags exactly into the archive-product.php file. Also keep safe copy of edited file to don’t lose your changes after theme upgrading.
    Also you can create a Child theme and copy there edited files.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 12:24

    Hello,

    We’ve connected to your FTP and checked the legenda/laguages/default.po file. As we can see all mentioned above lines are present in the file.
    Could you please clarify the issue?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 12:07

    Hello,

    We’ve added an anchor tag to the “Continue” button. (Anchor tags)
    Also we’ve added new changes into custom.css. Is it works fine now?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 11:00

    Hello,

    You’re welcome!
    We’re always ready to help if you have any questions.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 10:53

    Hello,

    If you’re talking about out of date file fixes, then just update your theme to the latest version – it’s already bundled with the latest version of woocommerce files.

    Regards,
    Jack Richardson

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Viewing 30 posts - 15,751 through 15,780 (of 16,091 total)
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