Hello @kmc,

We hope this message finds you well.

Following our analysis of the user statistics, we did not observe any unusual IP activity. Additionally, the CPU usage appears to be within normal parameters, as shown in the following screenshot: https://prnt.sc/4Jb5zrG-j7tt.

Given this information, we kindly suggest reaching out to your hosting provider to investigate the server-related issues you are experiencing. It seems that the 503 errors may be linked to the server configuration rather than the theme installed.

Please let us know if there is anything else we can assist you with.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Pille,

We kindly ask that you avoid creating duplicate topics. Please wait for a response on the original thread:
https://www.8theme.com/topic/olajkultura-hu-webshop-checkout-menu-cant-load-the-shipping-and-pay-method/#post-451391

This topic has been closed due to duplication.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Pille,

I hope this message finds you well.

Could you please provide us with the correct wp-admin access credentials so that we may investigate the issue further and assist you in finding a solution?

Alternatively, you may try manually deactivating all plugins except for the following:

– XStore Core
– Elementor
– Pro Elements
– WooCommerce

After doing so, please check if the issue persists.

Thank you for your cooperation.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Omar Quddam,

We hope this message finds you well.

We would like to inform you that there were some conflicts related to multiple countdowns displayed on your single product page. As a result, the countdown is now being forcefully displayed within the single product content to ensure proper functionality.

If the main issue addressed in this topic has been resolved to your satisfaction, we kindly ask you to mark the topic as closed.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Omar Quddam
Please, check now.
Kind regards, Jack Richardson
The 8theme’s team

Hello @Omar Quddam

If the issue is also present on products that do include a countdown, we kindly ask you to share the URLs of both the affected product and a product where the countdown is functioning correctly. This will help us investigate the matter more effectively.

Currently we checked but your products does not have schedule time for sale so the countdown may not be shown on your products.

Kind regards, Jack Richardson
The 8theme’s team

Hello @kmc

In order to investigate the cause of the slow loading on your server – whether it may be due to bot attacks or excessive crawling – we kindly request that you provide us with your cPanel access credentials. This will enable us to conduct a thorough analysis and assist you more effectively.

For your reference, you may find this related discussion helpful: https://www.8theme.com/topic/my-website-cpu-usage-100-after-this-xstore-theme/#post-450472

We appreciate your cooperation.

Kind regards, Jack Richardson
The 8theme’s team

Hello @WebLxo,

We would like to inform you that the custom CSS solution for the button colors has been successfully implemented. Kindly check the private area for further details.

Should you have any questions or require additional assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Filip,

Thank you for your message and for sharing your concerns in detail.

We truly appreciate your patience and your clear explanation regarding the cart widget. We understand the importance of thoroughly investigating all possible sources of the issue, including the backend flows and any potential loops or conflicts related to the widget’s functionality.

Please rest assured that we will take a closer look into this specific area of your website as part of our ongoing investigation. Your input is valuable in helping us identify the root cause more efficiently, and we are committed to resolving this matter as quickly as possible.

Thank you once again for your cooperation and continued trust in our support.

Best Regards,
8Theme’s Team

Hello @jk92386,

We hope this message finds you well.

Kindly take a moment to review the following topic: https://www.8theme.com/topic/page-edit-elementor-loading-problem-issue/. It appears that you are experiencing a similar issue, which is likely related to your server configuration.

We recommend reaching out to your hosting provider to resolve this matter.

Best regards,
The 8Theme Team

Hello @dano111222,

Thank you for reaching out.

Please note that the issue you are experiencing is not related to our theme, as indicated by the error path: /plugins/elementor/…

Since you are using the Elementor Pro plugin, we kindly recommend submitting a support request directly to the Elementor support team for further assistance.

We appreciate your understanding.

Best regards,
Jack Richardson
The 8Theme Team

Hello @HUSSTLE
Please, check the solution from next reply -> https://www.8theme.com/topic/auto-scroll-issue-in-single-product-page/#post-422029.
Kind regards, Jack Richardson
The 8theme’s team

Hello @loremstyle,

We would like to inform you that we have implemented the solution referenced in the following reply:
https://www.8theme.com/topic/error-when-creating-editing-a-product-get_name-fuction/#post-451003

Kind regards,
Jack Richardson
The 8Theme’s Team

Hello @luneprint

Please, check the solution from next reply -> https://www.8theme.com/topic/ajax-product-tab-showing-like-dropdown-in-mobile-view/#post-449833. If you need any other assistance please, provide us the correct wp-admin access to your web-site.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Terpsauce,

We hope this message finds you well.

We would like to inform you that we are planning to release an update within the next 2–3 days.

Best regards,
The 8Theme Team