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Viewing 30 posts - 15,271 through 15,300 (of 17,791 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. “Shipping and Handling” can be translated in wp-content/themes/legenda/woocommerce/cart/cart-shipping.php (line 22)

    “Cart Subtotal” is placed in wp-content/themes/legenda/woocommerce/cart/cart-shipping.php.

    “Search” can be found in the file wp-content/themes/legenda/searchform.php.

    2. Please try to use this code in custom.css:

    .woocommerce ul.product_list_widget li a, .woocommerce-page ul.product_list_widget li a {
      width: 200px;
    }

    How to create custom.css you can watch in this tutorial

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/blanco/ and reupload it from a new theme package.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve replaced previously provided css code with the following:

    .et-mega-search.result-exist {
    z-index: 1000 !important;
    }

    Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I activated Royal theme and checked Visual Composer editor and it works fine.
    Please clarify how we can replicate the issue and show us a screenshot.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The code is below:

    <li class="login-link">
    <a href="<?php echo get_permalink( get_option('woocommerce_myaccount_page_id') ); ?>"><?php _e( 'Sign In', ETHEME_DOMAIN ); ?></a>
    <?php if($popups) : ?>
    <div class="login-popup">
    <div class="popup-title">
    <span><?php _e( 'Login Form', ETHEME_DOMAIN ); ?></span>
    </div>
    <form method="post" class="login" action="<?php echo get_the_permalink( get_option( 'woocommerce_myaccount_page_id' ) ); ?>">
    <?php do_action( 'woocommerce_login_form_start' ); ?>
    <p class="form-row form-row-first">
    <label for="username"><?php _e( 'Username or email', 'woocommerce' ); ?> <span class="required">*</span></label>
    <input type="text" class="input-text" name="username" id="username" />
    </p>
    <p class="form-row form-row-last">
    <label for="password"><?php _e( 'Password', 'woocommerce' ); ?> <span class="required">*</span></label>
    <input class="input-text" type="password" name="password" id="password" />
    </p>
    <div class="clear"></div>
    <?php do_action( 'woocommerce_login_form' ); ?>
    <p class="form-row">
    <?php wp_nonce_field( 'woocommerce-login' ); ?>
    <input type="submit" class="button" name="login" value="<?php _e( 'Login', 'woocommerce' ); ?>" />
    </p>
    <div class="clear"></div>
    <?php do_action( 'woocommerce_login_form_end' ); ?>
    </form>
    </div>
    <?php endif; ?>
    </li>

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re using low php version. Please ask your hosting provider to update it to at least 5.3 version.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Go to WP Dashboard > Ultimate > Modules > Style and Scripts tab and turn on “Optimized JS” and “Optimized CSS” options. After that check the counter.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see blog images have the same size on Blog page.
    Please clarify where you see the issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately there is no shortcode for registration form.
    What Royal theme version are you using?
    Please provide us with WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry, but I don’t see any errors. Please check in another browser.
    If the issue still persists please show us a screenshot.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately we don’t see such issue:
    http://storage4.static.itmages.com/i/15/0807/h_1438963028_5026672_c463a06d2b.png
    and we can’t replicate it, because chat window shows “We’re not around right now. But you can send us an email and we’ll get back to you, asap.” message even if chat console is active.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in custom.css file:

    .product-grid .product-image img {
      height: 200px;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see there is no sidebar on single product page. Please add it and then notify us to fix the issue.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    That text can be found in wp-content/plugins/essential-grid/public/essential-grid.class.php in line 2951.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry, but there is no such option and all category pages use the same Woocommerce template, so you can’t add separate brands menu to different category pages.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please give us access to all site files and not only to “plugins” directory.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need just re-save categories in Products > Categories > edit a category and click “Update”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately “Return to Previous Page” link can be removed only from all pages. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’m sorry but credentials you provided are incorrect and we can’t log in to WP Dashboard.
    Please check login details and provide us with the correct ones.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with the correct WP Dashboard credentials in private content as we can’t log in with the current ones. Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Glad the issue has been resolved. If there are any questions feel free to contact us.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    So is your issue resolved now?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @cardinalno,

    The LookBook.xml file has been sent. Please check your email address.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Thank you your patience and understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package that you downloaded.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ll forward this bug to our developers and fix it in the theme update.
    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 15,271 through 15,300 (of 17,791 total)