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Topic: New Product shows just white page

Tagged: Royal - empty page

Haribo

Participant

June 21, 2015 2:37 pm

Hi!
I copied the product “Maca” to “Guarana“.

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Eva Kemp

Support staff

June 22, 2015 8:24 am

Hello,

Please clarify your issue with more details and provide us with access to wp-admin panel and FTP.
Also we can’t access your site because of this notification:

Your access to this site has been limited
Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)
Reason: Access from your area has been temporarily limited for security reasons

So please open access for us to be able to view the site.

Thank you.
Regards,
Eva Kemp.

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Haribo

Participant

July 5, 2015 3:13 pm

Hi Eva!

Thank you for answering… In order to avoid my site being hacked (it happened before) I blocked all the countries that whose people aren’t supposed to see the website. I didn’t block United Kingdom – I thought your office is in London..? So please tell me what country I will have to unblock and I will…

Thank you!

Simone
Site URL: hidden
Theme version: Royal 1.7.1
WooCommerce version: 2.3.11

Content is visible for topic creator and
support staff only.

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Haribo

Participant

August 7, 2015 11:19 am

In them meantime I got help by a professional… costs me quite a bit… pity!…

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Jack Richardson

Support staff

August 7, 2015 11:51 am

Hello,

So is your issue resolved now?

Best regards,
Jack Richardson.

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Haribo

Participant

August 7, 2015 11:53 am

this one yes. though I couldn’t get the answer how to resolve it. I actually dislike that because I would like to be able to resolve those problems myself.

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Jack Richardson

Support staff

August 7, 2015 12:01 pm

Hello,

Glad the issue has been resolved. If there are any questions feel free to contact us.

Best regards,
Jack Richardson.

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