Hello @gewoonbovenaan,

We apologize for the delay in our response.

After thoroughly checking and debugging the code to identify the cause of the issue, we found that some code from your plugins or custom snippets modified the order in which styles were loaded. Specifically, the registration of styles occurs after they are enqueued.

During further debugging, we discovered that disabling the “Product Filters for WooCommerce” plugin (https://prnt.sc/yAMGY5Jb-KDt) resolved the issue (https://prnt.sc/08VcUOLEp3qy). Since the problem occurs only when this plugin is active, and as it is a paid plugin, we kindly ask you to contact the plugin’s support team to request assistance with fixing or debugging the issue. We will await your feedback.

For now, we have deactivated the mentioned plugin so that you can review the frontend layout.

Best regards,
Jack Richardson
8Theme Team

Hello,

Please attach a video to help us better understand the current version of the issue, as it has been some time since your last update. We have received a large number of requests from different customers during this period, each with unique requirements.

Best regards,
8Theme Team

Hello @Vagelis,

We apologize for the delay in our response. We have analyzed the reasons for this issue. In the latest updates, we indeed made some changes related to Google Fonts, which could have caused similar problems; however, in your case, this was not the reason.

Could you please check if everything is working correctly now? It seems we have identified the cause of why it was displayed properly on your staging website but not on your new one and implemented a fix on your new web-site.

Best regards,
Jack Richardson
8Theme Team

Hello @ozzy00200,

1. You may use any of our available demos for the import process. Regarding multi-vendor functionality, you can install and use multi-vendor plugins such as Dokan, WCFM, or other supported options alongside our demos. These plugins are fully compatible with our theme and will help you create a multi-vendor marketplace. The demo you mentioned serves only as an example of the layouts and design options our theme provides for such plugins. Please note that you will need to configure any of multi-vendor plugin (you choose) settings according to your specific requirements by following the plugin’s documentation.

2. The main difference between a Marketplace/Mega Store and a Multi-Vendor prebuilt theme lies in their functionality and layout focus. Marketplace or Mega Store demos are designed for large product catalogs managed by a single vendor, while Multi-Vendor demos are optimized for use with vendor plugins such as Dokan, WCFM, or MultivendorX, allowing multiple sellers to manage their own stores within your site.

3. We have the Content Reset feature (https://gyazo.com/91ef1e4c5bcb6f6ce7c9536c7617c44a) provided by our theme. You can install any demo version you prefer, test it, remove its content, and then install another one. However, we recommend performing this process on a fresh WordPress installation or after creating a full backup. Importing a new demo over an existing one may result in content duplication or layout conflicts.

4. You can use any available Elementor widgets, either the default ones or those provided by our theme (https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/). In particular, you may use the Product Filters widget if you wish to implement custom-built filters (https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-filters-element/). You can create pages such as the Search Results, Archive Products, Specific Product Category, Single Product, Single Post, and Blog templates using our XStore Builders and customize them as desired. For more details, please refer to our documentation: https://www.8theme.com/documentation/xstore/xstore-builders/.

5. All of our demos are optimized; however, please note that some demos may include around 20 sample products, less count of media files, while others may feature up to 50 items, and many different media and other sources. Similarly, some homepages contain minimal content, while others include longer pages with multiple sections. As a result, loading times may vary depending on the amount of content.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @gewoonbovenaan,

Could you please check the how it works now: https://prnt.sc/v9CwxWAeqy2Q ?

Best regards,
Jack Richardson
The 8Theme Team

Hello @Andrei Andrei,

1. Please locate the Spotlight Categories widget you would like to modify. If you wish to display the full category titles, you can adjust the following settings: https://prnt.sc/2QylkPpjkGP7.
To change the font size for responsive layouts, please refer to: https://prnt.sc/5ZmtG9Ijx6CB.
There is no option to reorder categories when they are manually set by IDs. However, if you choose to display all categories, you can use the “Order by” option: https://prnt.sc/lVbNBy-NqDn9.

2. We recommend creating XStore brands and assigning them to your products. To display the XStore brand on the single product page, you can use a combination of widgets, such as an image widget with the dynamic tag for the brand image: https://prnt.sc/q4x6I1deKkLS. The image set in XStore Brand (https://prnt.sc/A-dzz-XXzSP3) will then appear on the frontend: https://prnt.sc/WcA0nrcmMuAS. You can also set the brand URL using dynamic tags: https://prnt.sc/p3z3mMjRPRr8. Alternatively, you may use an Icon Box widget with the following configuration: https://prnt.sc/7lcFJaO2xD5u.

More information about dynamic tags you can find on Elementor documentation: https://developers.elementor.com/docs/dynamic-tags/

3. Such an implementation is not possible.

4. Thank you for your feedback.

5. There are settings that allow you to display arrows, arrows with navigation, or none of these options: https://prnt.sc/BqXQHgH2JOaW. We kindly ask you to review the widget settings to better understand the available features and functionality. Our Elementor widgets have been developed from scratch using the best UI/UX practices to ensure our customers can easily find and use all available options.

6. Please activate the “Disable Pjax pagination” option (https://prnt.sc/C9St-tMiUjZy) under Theme Options -> Speed Optimization and check again. If the issue persists, please provide us with the correct wp-admin access in the private content area.

7. To remove, add, or modify content on your Archive Products page, open the editor (XStore Builders -> Archive Products Builder) and edit the template. You can remove the desired widget by right-clicking and selecting “Delete”: https://prnt.sc/_Y8jkrNHobbk (example).
To change the type of navigation on Shop page: https://prnt.sc/BQDL6pgtfB9X
To configure the number of products displayed on your shop page, go to Theme Options -> WooCommerce -> Shop -> Layout -> Items per page: https://gyazo.com/8ecfea1b70cce29f78b3fcde6b5f55de.
Tip: Use the search function in our options panel to quickly locate the desired setting: https://prnt.sc/42jRsqEmh0-u.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Zeal Evince,

Please check it now. We have applied the latest patches: https://prnt.sc/mNYL50KuKeGQ. It is now functioning correctly without the additional parameter: https://zealevince.in/shop/?filter_cat=football-merchandise/.

You can find more information here: https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/

Best regards,
Jack Richardson
The 8Theme Team

Hello @Adi,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Deborah,

Please check it now. The alignment of the elements in the sticky cart was incorrect because additional hidden elements were added in that area, occupying space without being visible.

Best regards,
Jack Richardson
8Theme Team

Hello @Catholicans,

Please add the following custom CSS to your Theme Options -> Theme Custom CSS:

.et_b_header-search .fancy-select + .fancy-select {  
    display: none;  
}

Alternatively, you may provide us with temporary wp-admin access so that we can review and implement a global solution.

Best regards,
Jack Richardson
8Theme Team

Hello @Saira,

Thank you for your message. We are glad to know that the issue has been resolved. We appreciate your kind words and are always happy to assist you.

Best Regards,
8Theme’s Team

Hello @Digital-Boutique,

Based on the details you have provided, we recommend that you consult with your developers regarding the implementation steps we previously suggested. Since you have been collaborating for three months, you may be able to find a suitable solution based on those recommendations.

Additionally, please review the code of your importer to determine whether there are any available hooks or filters that would allow you to inject custom code during the import process. Your developers can then implement a custom PHP snippet following the steps we outlined earlier.

As you are using the PRO version of your importer plugin, you may also consider submitting a request on their support forum to explore any additional solutions they can offer.

We look forward to your feedback.

Best regards,
Jack Richardson
8Theme Team

Hello @Saira,

Thank you for reaching out to us.

Please apply patches – https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/, and check the categories selection that should work correctly then.

If you still need our assistance, please, attach in private content the temporary wp-admin access to your web-site.

Warm Regards,
Jack Richardson
The 8Theme Team

Hello,

Have you updated your code for the other strings that need to be translated? Please refer to the following example:

function n2t_text_strings( $translated_text, $text, $domain ) {
    switch ( $translated_text ) {
        case 'Magazin' :
            $translated_text = 'Your custom text';
            break;
        case 'Prima pagină' :
            $translated_text = 'Your custom text for the home page text';
            break;
    }
    return $translated_text;
}
add_filter( 'gettext', 'n2t_text_strings', 20, 3 );

If you still require our assistance, please provide temporary wp-admin access in the private content area.

Best regards,
8Theme Team

Hello,

The issue occurred because the WooCommerce pages were not configured properly: https://prnt.sc/jK4_9uFUe808. We have now set up the pages, and you can check if the issue has been resolved.

Best regards,
8Theme Team