Replies by Jack Richardson

Forum Replies Created

Viewing 30 posts - 13,561 through 13,590 (of 17,794 total)

← 1 2 3 … 452 453 454 … 592 593 594 →

Jack Richardson

Support staff

September 30, 2015 at 16:08

Hello,

I’ve edited the file header.php in child theme and added the code <?php get_template_part('headers/parts/top-bar', $hstrucutre); ?> in line 58.
Please check fixed header now.

Best regards,
Jack Richardson.

#90528 Copied In reply to: fixed top bar too?
Jack Richardson

Support staff

September 30, 2015 at 15:58
Hello,

Please add this code in child style.css file:

#product-pager { width: 415px !important; }

and check thumbnails slider then.

Thank you.

Best regards,
Jack Richardson.
#90525 Copied In reply to: 4 product images in product slider gallery, not 3
Jack Richardson

Support staff

September 30, 2015 at 15:52

Hello,

I’ve set Full Width for video background in the row settings:
http://storage6.static.itmages.com/i/15/0930/h_1443624568_1628749_abdd153aed.png
Please check it now.
To show more categories you need add products to the categories as now there are no products http://storage3.static.itmages.com/i/15/0930/h_1443624661_6101638_8098e7a0ae.png and that’s why they aren’t shown.

Best regards,
Jack Richardson.

#90524 Copied In reply to: Demo content configuration

Jack Richardson

Support staff

September 30, 2015 at 15:46

Hello,

1. As I see Visual Composer editor is working:
http://storage3.static.itmages.com/i/15/0930/h_1443624320_6324428_f8da541df8.png

2. You can set blog page layout in Theme Options > Blog Layout.
Please check it.

Best regards,
Jack Richardson.

#90521 Copied In reply to: Setting "Posts Page" breaks page styling

Jack Richardson

Support staff

September 30, 2015 at 15:41

Hello,

The problem was you selected “Stretch row and content” option in the row settings for “Product Categories” element:
http://storage5.static.itmages.com/i/15/0930/h_1443624060_4298771_c82bbe28be.png
I’ve set it to “Default”. Please clear browser cache and check the page now.

Best regards,
Jack Richardson.

#90519 Copied In reply to: Issues after update to 2.2

Jack Richardson

Support staff

September 30, 2015 at 15:32

Hello @Paola Almiron,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#90518 Copied In reply to: Problem with Ultimate Addons for Visual Composer

Jack Richardson

Support staff

September 30, 2015 at 15:30

Hello,

You can download the plugin at this link https://www.8theme.com/download-plugins/ and update it via FTP in wp-content/plugins directory.

Best regards,
Jack Richardson.

#90517 Copied In reply to: Demo Content "Corporate: Flat Retailer" Not found…

Jack Richardson

Support staff

September 30, 2015 at 15:28

Hello,

Please try the solution described in this topic:
http://www.kriesi.at/support/topic/menu-problems-cannot-save-new-menu-items/

Best regards,
Jack Richardson.

#90516 Copied In reply to: Navigation issue

Jack Richardson

Support staff

September 30, 2015 at 15:13

Hello,

Please clarify where you added social icons. Please show a screesnhot for better understanding.

Thank you.
Best regards,
Jack Richardson.

#90513 Copied In reply to: problems with social networking buttons
Jack Richardson

Support staff

September 30, 2015 at 13:10
Hello,

Please add this css code:

.header-links a, .header-links a:hover { font: 12px Verdana,sans-serif; }

Best regards,
Jack Richardson.
#90483 Copied In reply to: top links modified
Jack Richardson

Support staff

September 30, 2015 at 13:08

Hello,

You need add your own content in there using Text widget.

Best regards,
Jack Richardson.

#90481 Copied In reply to: Change Phone, Twitter Feed and Payment Logo ?

Jack Richardson

Support staff

September 30, 2015 at 13:07

Hello,

You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
So you can hide this message or you can fix it by editing the files in wp-content/themes/legenda/woocommerce directory and change the version to the current Woocommerce version that you’re using.

Best regards,
Jack Richardson.

#90480 Copied In reply to: Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some W

Jack Richardson

Support staff

September 30, 2015 at 13:04

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#90478 Copied In reply to: Revolution slider

Jack Richardson

Support staff

September 30, 2015 at 13:01

Hello,

You can download the latest plugin version here:
https://www.8theme.com/download-plugins/
Upload it via FTP to wp-content/plugins directory and activate in WP Dashboard.

Best regards,
Jack Richardson.

#90475 Copied In reply to: Visual Composer missed from my account

Jack Richardson

Support staff

September 30, 2015 at 12:59

Hello,

We can’t access your site getting the error “500 – An error occured on this web page”.
Please check it with your hosting provider.

Best regards,
Jack Richardson.

#90474 Copied In reply to: Weird description in in main nav (product category menu items)

Jack Richardson

Support staff

September 30, 2015 at 12:56

Hello,

Go to Theme Options > Single Product Page > Enable slider for gallery images > On.

Best regards,
Jack Richardson.

#90473 Copied In reply to: Product Gallery Not Working

Jack Richardson

Support staff

September 30, 2015 at 12:48

Hello,

You need recreate the first footer as described in the documentation https://www.8theme.com/demo/docs/royal/#!/9_footer .

Best regards,
Jack Richardson.

#90470 Copied In reply to: Footer

Jack Richardson

Support staff

September 30, 2015 at 12:45

Hello,

You need change image size in Single Image element settings.
Please try it.

Best regards,
Jack Richardson.

#90469 Copied In reply to: Image in the home

Jack Richardson

Support staff

September 30, 2015 at 12:40

Hello,

If you want to use Blank template you should add Revolution Slider inside the content in page editor and not in the section “Show Revolution slider instead of breadcrumbs”.

Best regards,
Jack Richardson.

#90468 Copied In reply to: Homepage with Blank Page template and Revolution Slider

Jack Richardson

Support staff

September 30, 2015 at 12:35

Hello,

The issue has been fixed.
Please check.

Best regards,
Jack Richardson.

#90466 Copied In reply to: Contact Us form and output

Jack Richardson

Support staff

September 30, 2015 at 12:13

Hello,

Do you want to change color of mobile menu items?
Please clarify your query.

Thank you.
Best regards,
Jack Richardson.

#90462 Copied In reply to: Nav padding

Jack Richardson

Support staff

September 30, 2015 at 12:09

Hello,

In this case please specify what words you translated and they aren’t shown on your site.

Thank you.
Best regards,
Jack Richardson.

#90461 Copied In reply to: Translate problems after update.

Jack Richardson

Support staff

September 30, 2015 at 12:08

Hello,

What theme version are you using?
Please update it to 2.2 version.

Best regards,
Jack Richardson.

#90460 Copied In reply to: Cant add new image to pages

Jack Richardson

Support staff

September 30, 2015 at 12:08

Hello,

Do you want to set background color for mobile menu or desktop?

Best regards,
Jack Richardson.

#90458 Copied In reply to: Mobile navigation

Jack Richardson

Support staff

September 30, 2015 at 12:05

Hello,

Your link gives “Error 403 – Forbidden” error.
Please check it.

Best regards,
Jack Richardson.

#90457 Copied In reply to: Blurry Single Product Pictures

Jack Richardson

Support staff

September 30, 2015 at 12:03

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#90455 Copied In reply to: How to change main font color and size?

Jack Richardson

Support staff

September 30, 2015 at 12:03

Hello,

The issue has been fixed.
Please check.

Best regards,
Jack Richardson.

#90454 Copied In reply to: Revolution slider

Jack Richardson

Support staff

September 30, 2015 at 12:02

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#90451 Copied In reply to: Display related products dont show?

Jack Richardson

Support staff

September 30, 2015 at 12:01

Hello @AAWebZA,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#90449 Copied In reply to: WooPress v1.4 update bug with Ultimate Visual Composer Addon

Jack Richardson

Support staff

September 30, 2015 at 11:58

Hello,

Sorry, but still the same error:
Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled.

You should check it with your hosting provider.

Best regards,
Jack Richardson.

#90448 Copied In reply to: Home Page Main Slider
← 1 2 3 … 452 453 454 … 592 593 594 →

13,561–13,590 of 17,794 posts

Viewing 30 posts - 13,561 through 13,590 (of 17,794 total)

← 1 2 3 … 452 453 454 … 592 593 594 →

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