Forum Replies Created

Viewing 30 posts - 13,591 through 13,620 (of 17,794 total)
1 2 3 … 453 454 455 … 592 593 594
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please clarify what IE version you’re using.

    Best regards,
    Jack Richardson.

    #90447 Copied In reply to: Internet Explorer – drop down issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #90445 Copied In reply to: Revolution Slider not working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #90444 Copied In reply to: Translation Issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try to use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .header-logo img {
  margin-left: -20px;
}

    Best regards,
    Jack Richardson.

    #90443 Copied In reply to: sticky menu not responsive
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Ok, let us know if there are any questions.

    Best regards,
    Jack Richardson.

    #90441 Copied In reply to: Image not showing in rows
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Could you please clarify with more details?
    What elements are loading twice?

    Best regards,
    Jack Richardson.

    #90440 Copied In reply to: resources loading twice (js, css, images)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The reason is you disabled “Responsive Design” option in Theme Options > Responsive. I’ve enabled it.
    Please clear browser cache and check home page now.

    Best regards,
    Jack Richardson.

    #90438 Copied In reply to: Wide Background
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #90435 Copied In reply to: Removed product from sticky cart bug
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please clarify your issue with more details.
    Where can we see the problem?

    Best regards,
    Jack Richardson.

    #90434 Copied In reply to: Ultimate_VC_Addons problem with plugins
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP Dashboard credentials.

    Best regards,
    Jack Richardson.

    #90433 Copied In reply to: Style.css not working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #90430 Copied In reply to: Parallax Variant Missing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Go to Theme Options > Single Product Page and enable the option “Enable slider for gallery images”.

    Best regards,
    Jack Richardson.

    #90429 Copied In reply to: Image gallery problem in product detail page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #90427 Copied In reply to: Content in footer widgets shows up twice
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve imported default Woopress slider in Revolution Slider section. Please check it.

    Best regards,
    Jack Richardson.

    #90425 Copied In reply to: Revolution slider
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    It means you’re using old PHP version on a server. Contact your hosting provider and ask them to update PHP version to at least 5.3 version.

    Best regards,
    Jack Richardson.

    #90423 Copied In reply to: Im getting this:::
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve updated WordPress to the latest version.
    Please clear browser cache and check products prices now.

    Best regards,
    Jack Richardson.

    #90421 Copied In reply to: Prices are shown without taxes after trying to update
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Related products aren’t shown because you have only 1 category and only 1 product is added to it:
    http://storage7.static.itmages.com/i/15/0930/h_1443608255_8241481_6c93438b55.png .
    So there is nothing to show from this category.

    Best regards,
    Jack Richardson.

    #90420 Copied In reply to: Display related products dont show?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #90415 Copied In reply to: Exact match only
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #90412 Copied In reply to: FOOTER KIDS
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please specify what categories are not shown.

    Thank you.

    Best regards,
    Jack Richardson.

    #90408 Copied In reply to: Showing Product Categories on Shop Page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Login credentials to WP Dashboard are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    #90406 Copied In reply to: SEARCH ENGINE does not work
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need to connect to your server via FTP (use some FTP client, FileZilla, for example) and then enter the directory wp-content/themes/woopress/framework.

    Best regards,
    Jack Richardson.

    #90404 Copied In reply to: Social Media Icons that come with Template
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Glad to hear it.

    Have a nice day.

    Best regards,
    Jack Richardson.

    #90400 Copied In reply to: Order again button near order history
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please use this css code:

    .wpb_content_element p {
  color: black !important;
}

    Best regards,
    Jack Richardson.

    #90399 Copied In reply to: How to change main font color and size?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. As I see Woocommerce plugin is installed now. Have you resolved the issue?

    2. I’ve added this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .page-content {
   display: inline-block;
}
.tp-parallax-wrap {
  left: 20px !important;
}

    Please check the slider now.

    Best regards,
    Jack Richardson.

    #90396 Copied In reply to: Problem with Woocommerce plugin / Mobile view obscures slider
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @fewofakind,

    1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .fixed-header-area {
    padding-top: 20px;
    padding-bottom: 20px;
}

    2. Use this code in Theme Options > Custom CSS > Global Custom CSS:

    .menu > li > a {
    font-size: 14px;
    font-weight: normal;
}

    3. Please specify how you want to align the menu.

    Best regards,
    Jack Richardson.

    #90394 Copied In reply to: static header nav font family/size/alignment issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Yes, you have to keep them safe as after new theme update they will be overwritten.

    Best regards,
    Jack Richardson.

    #90391 Copied In reply to: https certification
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. I’ve edited your code in CSS block on Contact page to:

    @media (min-width: 1200px) {.row-fluid .span8 {
    width: 100% !important;
}
.row-fluid .span4 {
    float: right;
    margin-top: -590px !important;
    margin-right: 70px !important;
}}

    Please clear browser cache and check the page now.

    2. Add this code in custom.css file:

    .top-bar .languages-area {
  margin-left: -20px !important;
}

    3. As I see all images are shown:
    http://storage1.static.itmages.com/i/15/0930/h_1443600648_9604243_ea0d527136.png

    Please clear browser cache and check.

    4. The issue was caused by the plugin Social Network Tabs. I’ve disabled it and now spinning icon isn’t shown.

    5. Sorry, but there is no such option.

    Best regards,
    Jack Richardson.

    #90390 Copied In reply to: Layout Issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Do you mean images aren’t loading for quick view option?
    Please describe how we can replicate the issue and provide us with FTP and WP Dashboard credentials in private content.

    Thank you.
    Best regards,
    Jack Richardson.

    #90386 Copied In reply to: etheme_get_image not working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #90383 Copied In reply to: Removing 'Leave a reply' from blog posts
  • 1 2 3 … 453 454 455 … 592 593 594
    13,591–13,620 of 17,794 posts
Viewing 30 posts - 13,591 through 13,620 (of 17,794 total)
1 2 3 … 453 454 455 … 592 593 594