Page 412 – 8theme.com

Forum Replies Created

Viewing 30 posts - 12,331 through 12,360 (of 16,189 total)

← 1 2 3 … 411 412 413 … 538 539 540 →

Jack Richardson

Support staff

September 23, 2015 at 16:03

Hello,

We can’t access WP Dashboard because of this error:
http://prntscr.com/8jlovs
Please check it with your hosting provider.

Is Paypal Express a 3rd-party plugin that you’re using?

Best regards,
Jack Richardson.

#88859 Copied In reply to: Product Variation Dropdown Issue w/ Paypal Express
Jack Richardson

Support staff

September 23, 2015 at 16:00
Hello,

I’ve added this code in child style.css file:

.aio-icon-description strong { font-weight: bold !important; }

Please clear browser cache and check home page now.

Best regards,
Jack Richardson.
#88856 Copied In reply to: Google Font
Jack Richardson

Support staff

September 23, 2015 at 15:32

Hello,

There is Internal Server Error in console:
http://prntscr.com/8jlbdf
You should contact your hosting provider to investigate the issue.

Thank you.
Best regards,
Jack Richardson.

#88851 Copied In reply to: Update theme = site broke

Jack Richardson

Support staff

September 23, 2015 at 15:23

Hello,

I’ve just cleared cache folder in wp-content directory and all features are working now.
Please clear browser cache and check.

Best regards,
Jack Richardson.

#88848 Copied In reply to: Add to Cart, Quick View and Mobile Menu not working

Jack Richardson

Support staff

September 23, 2015 at 15:21

Hello,

Could you please clarify your query with more details?
What do you want to achieve?

Best regards,
Jack Richardson.

#88846 Copied In reply to: Can not import the demo of the revolution slider

Jack Richardson

Support staff

September 23, 2015 at 15:19

Hello,

Glad to hear it.

Have a nice day.

Best regards,
Jack Richardson.

#88844 Copied In reply to: how to change checkout button on product page to green

Jack Richardson

Support staff

September 23, 2015 at 15:18

Hello @Carles,

You need edit the file wp-content/themes/woopress/framework/theme-functions.php, find the function if(!function_exists('etheme_enqueue_styles')) and add wp_enqueue_script('googleapis'); after the code wp_enqueue_script('jquery');

Then check Contact page.

Best regards,
Jack Richardson.

#88843 Copied In reply to: Google Maps is not showing

Jack Richardson

Support staff

September 23, 2015 at 15:11

Hello,

The same issue persists with default WordPress theme too (Twenty Fifteen). So, it’s related to the plugin, not to the theme.
Try to disable all 3rd-party plugins and check VC editor then.

Best regards,
Jack Richardson.

#88840 Copied In reply to: visual composer

Jack Richardson

Support staff

September 23, 2015 at 15:07

Hello,

Sorry for a delay.
We’ve forwarded this issue to our second level support and once there is a reply from them we’ll let you know.

Please take our apologies for inconveniences.

Best regards,
Jack Richardson.

#88836 Copied In reply to: SINGLE PRODUCT PAGE – FIXED CONTENT – DESCRIPTION Scrolling over Tabs
Jack Richardson

Support staff

September 23, 2015 at 14:49
Hello,

>>

in the page how to remove white space from row to row?

You need add margin-bottom value 0px editing each row in VC editor:
http://prntscr.com/8jkt9k

>>

how can I remove the shadow in the border when choosing from theme option –> site layout –> boxed?

Use this code in Theme Options > Custom CSS > Global Custom CSS:

.boxed .st-container { box-shadow: 0px 0px 1px; }

If you want to remove borders at all use this code:

.boxed .st-container { box-shadow: none; }

Best regards,
Jack Richardson.
#88830 Copied In reply to: Removing shadow from boxed site layout
Jack Richardson

Support staff

September 23, 2015 at 14:30

Hello,

Sorry for a long delay.

This feature isn’t related to our theme, but to Woocommerce plugin.
Please take our apologies but we provide support only for theme functional.

Best regards,
Jack Richardson.

#88825 Copied In reply to: How to Fix RSS Feed

Jack Richardson

Support staff

September 23, 2015 at 13:57

Hello,

Please provide us with FTP credentials too.

Thank you.

Best regards,
Jack Richardson.

#88815 Copied In reply to: Translation not working

Jack Richardson

Support staff

September 23, 2015 at 13:51

Hello,

Sorry, but there is no such option in the theme and we can’t suggest you any 3rd-party plugins as we didn’t test them.

Thank you for understanding.

Best regards,
Jack Richardson.

#88814 Copied In reply to: Scroll 4 Products at a time

Jack Richardson

Support staff

September 23, 2015 at 13:50

Hello,

The latest WordPress version 4.3.1 is compatible with Royal 2.2 version.

Best regards,
Jack Richardson.

#88813 Copied In reply to: How to cancel the RETURNS AND DELIVERY tab?

Jack Richardson

Support staff

September 23, 2015 at 13:48

Hello,

Please take our apologies for a long delay.
I’ve commented line 1111 in vc.php file.
Please clear your browser cache and check the site now.

Best regards,
Jack Richardson.

#88812 Copied In reply to: js composer update not working

Jack Richardson

Support staff

September 23, 2015 at 13:35

Hello,

Image is shown with 2.9 version of Legenda theme. Please activate it. To fix style issue with 2.9 version you need set permissions 644 for the file style.css in wp-content/themes/legenda directory. Please try it.

Best regards,
Jack Richardson.

#88810 Copied In reply to: Update theme = site broke

Jack Richardson

Support staff

September 23, 2015 at 13:22

Hello,

Now we can’t connect to your FTP account. Please provide us with correct credentials.

Best regards,
Jack Richardson.

#88807 Copied In reply to: Legenda not reflecting pricing updates
Jack Richardson

Support staff

September 23, 2015 at 13:14
Hello,

Site background option is available for Boxed layout and as you selected Wide layout in Theme Options > General, so you can set background image using this code in custom.css file:

.page-wrapper { background-image: url("http://www.jensengrill.com/wp-content/uploads/kulbaggrund1.jpg") !important; }

Best regards,
Jack Richardson.
#88806 Copied In reply to: background image not appearing
Jack Richardson

Support staff

September 23, 2015 at 13:09

Hello,

I checked Media library and images are loading:
http://prntscr.com/8jjrpj and I uploaded new image successfully:
http://prntscr.com/8jjsfa .

Please clear browser cache and check again.

Best regards,
Jack Richardson.

#88804 Copied In reply to: Issues loading media library

Jack Richardson

Support staff

September 23, 2015 at 13:03

Hello,

1. The reason is original sizes of your images are too small. They should be 1425px × 1900px approximately. Try to upload images in higher resolution.

2. Please provide us with a page link where columns are shown incorrectly.

3. Unfortunately there is no such possibility. It’s Visual Composer element and we don’t modify plugins files. Try to use another element (Image Gallery, for example).

Best regards,
Jack Richardson.

#88802 Copied In reply to: Product page: Blur picture, Tablet: columns, – Gallery pretty photo link,
Jack Richardson

Support staff

September 23, 2015 at 11:09
Hello,

I’ve added this code in Global Custom CSS:

.header-type-5 .header .navbar{ padding-top: 0px; } .framed .template-container { margin-top: 10px; }

Please clear browser cache and check header now.

Best regards,
Jack Richardson.
#88793 Copied In reply to: [8THEME] TITLE WITH TEXT: info about setting
Jack Richardson

Support staff

September 23, 2015 at 11:01

Hello,

You need edit the file wp-content/themes/classico/woocommerce/single-product/up-sells.php (line 37).

Best regards,
Jack Richardson.

#88792 Copied In reply to: Woocommerce Related Products

Jack Richardson

Support staff

September 23, 2015 at 10:50

Hello,

I don’t see parent theme in Appearance > Themes, only 2 child Legenda themes.
Please update theme correctly as shown in our tutorial:

Best regards,
Jack Richardson.

#88791 Copied In reply to: Wishlist disappeared

Jack Richardson

Support staff

September 23, 2015 at 09:48

Hello,

Go to WP Dashboard > Pages > edit a page and select “Without Sidebar” in “Sidebar Position” field on the right side of the editor.

Best regards,
Jack Richardson.

#88781 Copied In reply to: Can't Find way to turn of Search in Non-Shop Pages

Jack Richardson

Support staff

September 23, 2015 at 09:46

Hello,

I’ve added url of your site for Contact menu item in Appearance > Menus. Please check now.

Best regards,
Jack Richardson.

#88780 Copied In reply to: Onepage nav issues

Jack Richardson

Support staff

September 23, 2015 at 09:42

Hello,

Please provide us with FTP credentials in private content.

Best regards,
Jack Richardson.

#88779 Copied In reply to: Visual Composer icon spins in upper left corner and you can't save the changes.

Jack Richardson

Support staff

September 23, 2015 at 09:41

Hello,

Please take our apologies but this requires additional customization in theme files which is beyond our basic support scope.

Best regards,
Jack Richardson.

#88778 Copied In reply to: Change header design
Jack Richardson

Support staff

September 23, 2015 at 09:37
Hello,

Please use this code in Theme Options > Custom CSS > Global Custom CSS:

.product button.single_add_to_cart_button.quick-checkout-product { background-color: #5ed543 !important; }

Best regards,
Jack Richardson.
#88777 Copied In reply to: how to change checkout button on product page to green
Jack Richardson

Support staff

September 23, 2015 at 09:35

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#88775 Copied In reply to: How to hide the word "Productdescription" under products tap

Jack Richardson

Support staff

September 23, 2015 at 09:35

Hello,

You’re welcome.

Have a nice day.

Best regards,
Jack Richardson.

#88773 Copied In reply to: Configure header: remove logo entirely, align left menu pages, header height
← 1 2 3 … 411 412 413 … 538 539 540 →

Viewing 12,360 results - 12,331 through 12,360 (of 16,189 total)

Viewing 30 posts - 12,331 through 12,360 (of 16,189 total)

← 1 2 3 … 411 412 413 … 538 539 540 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection