Forum Replies Created

Viewing 30 posts - 12,301 through 12,330 (of 16,189 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 10:20

    Hello,

    Could you please clarify how you want to align the text?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 10:18

    Hello,

    We won’t alter anything on your site. We need to investigate the issue, so we need login credentials to check the settings.
    Did you make any modifications in the theme files?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 10:16

    Hello,

    You can upload .gif image for Single Image element in Visual Composer, but to make it animated you need set size as “full” in the element settings.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 10:14

    Hello,

    Please use this code in custom.css file:

    .quick-checkout .span6 {
        width: 100% !important;
    }

    How to create custom.css you can watch in this tutorial.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 10:08

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 10:07

    Hello,

    There might be some problem with database on your server. Please try to restore a back up of your database. You can ask hosting provider to help you with it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 10:02

    Hello,

    As I see your home page is shown fine. Please describe the issue with more details and provide us with FTP/WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:54

    Hello,

    Please show us a page where the problem persists.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:52

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:51

    Hello,

    Please check the description of our theme update:
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
    Pay attention to the files that were deleted:
    DELETED : woopress/woocommerce/order/order-details.php
    DELETED : woopress/woocommerce/myaccount/my-orders.php
    You must delete them from your theme folder too (in wp-content/themes/woopress/woocommerce directory). After that check My Account page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:47

    Hello,

    You need select slider in page editor in “Show slider instead of breadcrumbs and page title” section at the bottom of the page on right side. Also select the 2nd header type in Theme Options > Header.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:46

    Hello,

    That option was removed in the recent Woocomerce update. Please refer to this article:
    http://docs.woothemes.com/document/show-trailing-zeros-on-prices/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:39

    Hello,

    To create multilingual site you need use WPML plugin and follow documentation from the previous post.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:37

    Hello,

    The reason is you are using outdated element, it is deprecated since version 4.6 of Visual Composer plugin. You need re-add Tabs element in VC editor.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:15

    Hello,

    You need select slider in page editor in “Show slider instead of breadcrumbs and page title” section at the bottom of the page on right side.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:12

    Hello,

    In this case you need edit the file header.php and swap the code

    <?php 
    et_get_mobile_menu();						
    ?>

    and

    <?php if (etheme_get_option('top_links')): ?>
    <div class="mobile-nav-heading"><i class="fa fa-user"></i><?php _e('Account', ETHEME_DOMAIN); ?></div>
    <?php etheme_top_links(array('popups' => false)); ?>
    <?php endif; ?>

    in line 30.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 09:09

    Hello,

    As I see CSS block is present for the page in VC editor:
    http://prntscr.com/8jv6k5

    Please clarify what exactly you want to do.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 08:59

    Hello,

    Try to add the code in footer.php file before </body> tag inside of <script type="text/javascript">your code here</script> tags.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 08:21

    Hello,

    Please clarify how exactly the plugin doesn’t work.
    Provide us with WP Dashboard credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 08:17

    Hello,

    Thank you for your feedback.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 08:16

    Hello,

    Please add this code in Global Custom CSS to remove the gap:

    .aio-icon-img.uavc-square {
        padding-bottom: 10px !important;
        padding-left: 80px !important;
    }

    To center menu add this css code:

    .header-logo {
       width: 30%;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 08:00

    Hello,

    I’ve updated Revolution Slider plugin.
    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 07:43

    Hello,

    Select “Description” in Screen Options at the top of the page in Appearance > Menus.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 07:39

    Hello,

    1. Please also use this css code:

    .page-heading a, .page-heading .woocommerce-breadcrumb {
      color: white;
    }

    2. You need save changes only on the main tab.

    3. You don’t have to switch to parent theme to save changes.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 07:35

    Hello,

    As I see you’re using a plugin for Calendar widget.
    Please take our apologies but we don’t provide support for 3rd-party plugins and we don’t guarantee full compatibility of them with the theme.

    Thank you for understanding.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 07:32

    Hello,

    The reason is your image is too small. The original dimensions should be 1425px * 1900px approximately.
    Try to upload images in higher resolution.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2015 at 07:25

    Hello,

    As I see you didn’t saved .po file with your language prefix in wp-content/themes/royal/languages directory. Please read our documentation how to do it correctly https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2015 at 16:52

    Hello,

    You need edit the file wp-content/themes/woopress/woocommerce/content-product.php (from line 86), find the code

    <?php if (etheme_get_option('product_page_cats')): ?>
    <div class="products-page-cats">
    <?php
    $size = sizeof( get_the_terms( $post->ID, 'product_cat' ) );
    echo $product->get_categories( ', ' );
    ?>
    </div>
    <?php endif ?>

    and

    <?php if (etheme_get_option('product_page_productname')): ?>
    <div class="product-title">
    <a href="<?php the_permalink(); ?>"><?php the_title(); ?></a>
    </div>
    <?php endif ?>

    and swap it.

    To change font size add this code in Global Custom CSS:

    .products-page-cats a {
      font-size: 14px;
      font-weight: normal;
    }
    .products-grid .product-title {
      font-size: 20px;
      font-weight: 700;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2015 at 16:37

    Hello,

    I’ve added this code in .htaccess file:

    <IfModule mod_headers.c>
       Header set Access-Control-Allow-Origin "*"
    </IfModule>

    Please clear browser cache and check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2015 at 16:04

    Hello,

    Is your issue resolved?

    Best regards,
    Jack Richardson.

  • 1 2 3 410 411 412 538 539 540
    Viewing 12,330 results - 12,301 through 12,330 (of 16,189 total)
Viewing 30 posts - 12,301 through 12,330 (of 16,189 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.