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Viewing 30 posts - 12,121 through 12,150 (of 16,192 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 29, 2015 at 07:38

    Hello,

    We can create “View Cart” button for you. Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 29, 2015 at 07:32

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 29, 2015 at 07:32

    Hello,

    1. You can disable breadcrumbs in post editor, select “Disable” for “Breadcrumbs Style” field on the right side.

    2. Add this code in Global Custom CSS:

    .comment-respond {
        display: none;
    }

    3. Please use this code in Global Custom CSS:

    article.blog-post .wp-picture {
      width: 100%;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 17:23

    Hello,

    I’ve commented the line 14 in wp-content/plugins/revslider/includes/framework/functions.class.php file. Please check slider now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 17:13

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 17:09

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 17:05

    Hello,

    I’ve checked your site in Chrome browser and haven’t found any issues:
    http://storage1.static.itmages.com/i/15/0928/h_1443456279_5609466_40d6370519.png
    Please try to check site on mobile devices or if you resize browser you need reload a page. Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 17:01

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 16:59

    Hello,

    You need edit the file wp-content/themes/classico/framework/widgets/recent-posts.php (line 65) and comment the code <?php _e('by', ET_DOMAIN) ?> <strong><?php the_author(); ?></strong> <?php the_time(get_option('date_format')); ?>.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 16:55

    Hello,

    We’re sorry for a delay.
    We forwarded this issue to our developers and we’ll let you know when they give us an answer.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 16:53

    Hello,

    You need disable “Hard Crop” option in Woocommerce > Settings > Products > Display > Product Images and regenerate thumbnails with this plugin https://wordpress.org/plugins/regenerate-thumbnails/ .
    After that check your images.

    I’ve edited the code to

    .filter-wrap .woocommerce-ordering {
      display: none;
    }

    Please check products page now.

    I’ve installed default theme plugin 8theme Post Types and now Static Block section is available for using.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 16:35

    Hello,

    Your credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 16:34

    Hello,

    Unfortunately there is no Dutch translation for Blanco theme.
    Please read here how to translate the theme:
    https://www.8theme.com/demo/docs/blanco/#!/how_to_translate

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 16:32

    Hello,

    Some categories aren’t shown because they don’t have any products added:
    http://storage7.static.itmages.com/i/15/0928/h_1443454320_7275094_5b85c8b169.png

    You need select products for those categories too. After that check the sidebar.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 16:29

    Hello,

    Please clarify the issue with more details and provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 16:28

    Hello,

    1. Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    2. Please add this code in custom.css file:

    #default_products_page_container li.product {
      height: 300px;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    3. This option is working correctly as on our demo site https://www.8theme.com/demo/blanco/simple-demo-jacket.html .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 15:45

    Hello,

    You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/idstore/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
    So you can hide this message or you can fix it by editing the files in wp-content/themes/idstore/woocommerce directory and change the version to the current Woocommerce version that you’re using.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 15:43

    Hello,

    Please update Woocommerce to the latest version and check the site after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 15:42

    Hello,

    The latest theme version 4.0 is compatible with the new Woocommerce version. So you need update the plugin.
    Before update you must create a back up of your files and database, and only after that start updating.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 15:40

    Hello,

    I’ve changed resolution to 1200px in Theme Options > Responsive > Large resolution from.
    Please check footer now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 15:20

    Hello,

    Please clarify what text can’t be translated.
    Also provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 15:18

    Hello,

    Please update WordPress to the latest version and then check posts. Also activate default WordPress theme and check if the issue persists there too. As it’s WordPress option you have to visit their forums.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 15:11

    Hello @Christian,

    Please update the plugin so we can investigate the issue.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 15:09

    Hello,

    To hide sidebar on Cart and Checkout pages you need select template for them “One column, no sidebar” in page editor.
    The same solution is for sidebar on products page, you need edit the page “Shop”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 14:44

    Hello,

    We can’t log in to WP dashboard. Please check the credentials. Also give us FTP access.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 14:41

    Hello,

    I’ve selected the menu in Appearance > Menus > Manage Locations tab. Please check menu on other pages.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 14:34

    Hello,

    Sorry, but I don’t see posts from category “Custom” to be shown within Ess. Grid on the page you provided.
    Please show a screenshot of the issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 14:29

    Hello,

    Unfortunately we still can’t log in. Please check login details.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 14:27

    Hello,

    Sorry for a delay.

    Unfortunately we can’t see the issue.
    Please show us screenshots.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 14:00

    Hello,

    Sorry, but we can’t suggest you any 3rd-party plugins as we didn’t test them. You have look for them yourself.

    Best regards,
    Jack Richardson.

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    Viewing 12,150 results - 12,121 through 12,150 (of 16,192 total)
Viewing 30 posts - 12,121 through 12,150 (of 16,192 total)
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