Forum Replies Created

Viewing 30 posts - 12,001 through 12,030 (of 16,197 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:38

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:37

    Hello,

    Please clarify your issue with more details.
    Where can we see the problem?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:30

    Hello,

    Please provide us with WP Dashboard credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:27

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:26

    Hello,

    Go to Theme Options > Single Product Page and enable the option “Enable slider for gallery images”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:25

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:24

    Hello,

    I’ve imported default Woopress slider in Revolution Slider section. Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:21

    Hello,

    It means you’re using old PHP version on a server. Contact your hosting provider and ask them to update PHP version to at least 5.3 version.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:20

    Hello,

    I’ve updated WordPress to the latest version.
    Please clear browser cache and check products prices now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 11:18

    Hello,

    Related products aren’t shown because you have only 1 category and only 1 product is added to it:
    http://storage7.static.itmages.com/i/15/0930/h_1443608255_8241481_6c93438b55.png .
    So there is nothing to show from this category.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 10:58

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 10:50

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 10:17

    Hello,

    Please specify what categories are not shown.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 10:13

    Hello,

    Login credentials to WP Dashboard are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 10:11

    Hello,

    You need to connect to your server via FTP (use some FTP client, FileZilla, for example) and then enter the directory wp-content/themes/woopress/framework.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 09:45

    Hello,

    Glad to hear it.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 09:45

    Hello,

    Please use this css code:

    .wpb_content_element p {
      color: black !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 09:42

    Hello,

    1. As I see Woocommerce plugin is installed now. Have you resolved the issue?

    2. I’ve added this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .page-content {
       display: inline-block;
    }
    .tp-parallax-wrap {
      left: 20px !important;
    }

    Please check the slider now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 09:30

    Hello @fewofakind,

    1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .fixed-header-area {
        padding-top: 20px;
        padding-bottom: 20px;
    }

    2. Use this code in Theme Options > Custom CSS > Global Custom CSS:

    .menu > li > a {
        font-size: 14px;
        font-weight: normal;
    }

    3. Please specify how you want to align the menu.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 09:24

    Hello,

    Yes, you have to keep them safe as after new theme update they will be overwritten.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 09:23

    Hello,

    1. I’ve edited your code in CSS block on Contact page to:

    @media (min-width: 1200px) {.row-fluid .span8 {
        width: 100% !important;
    }
    .row-fluid .span4 {
        float: right;
        margin-top: -590px !important;
        margin-right: 70px !important;
    }}

    Please clear browser cache and check the page now.

    2. Add this code in custom.css file:

    .top-bar .languages-area {
      margin-left: -20px !important;
    }

    3. As I see all images are shown:
    http://storage1.static.itmages.com/i/15/0930/h_1443600648_9604243_ea0d527136.png

    Please clear browser cache and check.

    4. The issue was caused by the plugin Social Network Tabs. I’ve disabled it and now spinning icon isn’t shown.

    5. Sorry, but there is no such option.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 09:04

    Hello,

    Do you mean images aren’t loading for quick view option?
    Please describe how we can replicate the issue and provide us with FTP and WP Dashboard credentials in private content.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 09:00

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 08:59

    Hello @tomt92,

    Please check the description of our theme update:
    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
    You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory).

    Please provide us with FTP credentials to check the issue with demo data installation.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 08:55

    Hello @pionnex,

    This message was addressed to you:

    Our demo uses old Woocommerce plugin version, and some style changes have been made in the recent update of Woocommerce, that’s why you see difference.

    Regarding the images you need disable “Hard Crop” option in Woocommerce > Settings > Products > Display > Product images and regenerate thumbnails in Tools > Regen. Thumbnails.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 08:51

    Hello,

    You can add your own content in Appearance > Widgets > Footer Copyrights.
    You can disable phone and Twitter options in Blanco – Theme Settings > Footer section. Disable “Use Prefooter” and add your content to “Prefooter Area” in Appearance > Widgets.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 08:48

    Hello,

    Have you removed Twitter widget?
    Please re-add it to check the issue.

    You can add your content instead of payment logo in Appearance > Widgets > Footer Copyrights.
    Please refer to our documentation:
    https://www.8theme.com/demo/docs/blanco/#!/widgets

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 08:43

    Hello,

    You have to edit the file header.php and add your content after the code in line 101:

    <?php if(etheme_get_option('top_links')): ?>
     <div id="links">
     <?php  get_template_part( 'et-links' ); ?>
     </div>
     <?php endif; ?>

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 08:26

    Hello,

    I’ve checked this issue with default WordPress theme and it persists there too.
    We recommend you to contact Woocommerce support to investigate this problem. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2015 at 08:14

    Hello,

    I’ve edited the file functions.php in wp-content/themes/bodyglove-child directory and added this code:

    if(!function_exists('etheme_top_cart_child')) {
    	function etheme_top_cart_child() {
            global $woocommerce;
    		?>
    
    		<div class="shopping-cart-widget a-center">
    			<div class="cart-summ">
    				<a href="<?php echo $woocommerce->cart->get_cart_url(); ?>"><span class="items"><?php echo $woocommerce->cart->cart_contents_count; ?> <?php _e('items', ETHEME_DOMAIN);?></span> <span class="price-summ"><?php echo $woocommerce->cart->get_cart_subtotal(); ?></span></a>
    			</div>
    		    <div class="cart-popup-container">
    			    <div class="cart-popup">
    			        <?php
    			        
    			        if ( sizeof( $woocommerce->cart->get_cart() ) > 0 ) {
    			          ?>
    			            <div class="products-small">
    			          <?php
    			            $counter = 0;
    			            foreach ( $woocommerce->cart->get_cart() as $cart_item_key => $cart_item ) {
    			                $counter++;
    			                if($counter > 3) continue;
    			                $_product = $cart_item['data'];
    
    			                if ( ! apply_filters('woocommerce_widget_cart_item_visible', true, $cart_item, $cart_item_key ) ) 
    			                    continue;
    			                
    			                if ( $_product->exists() && $cart_item['quantity'] > 0 ) {
    			            
    			                    $product_price = get_option( 'woocommerce_display_cart_prices_excluding_tax' ) == 'yes' || $woocommerce->customer->is_vat_exempt() ? $_product->get_price_excluding_tax() : $_product->get_price();
    			                            
    			                    $product_price = apply_filters( 'woocommerce_cart_item_price_html', woocommerce_price( $product_price ), $cart_item, $cart_item_key );  
    
    			                    $thumbnail     = apply_filters( 'woocommerce_cart_item_thumbnail', $_product->get_image(), $cart_item, $cart_item_key );
    			                                
    			                ?>
    			                    <div class="product-item">
    			                    	<div class="product-item-left">
    										<a class="product-image" href="<?php echo get_permalink( $cart_item['product_id'] ); ?>"><?php echo  $thumbnail; ?></a>
    			                    	</div>       
    			                        <div class="product-item-right">
    			                        	<?php 
    				                            echo apply_filters( 'woocommerce_cart_item_remove_link', sprintf('<a href="%s" class="delete-btn" title="%s"><i class="icon-remove"></i></a>', esc_url( $woocommerce->cart->get_remove_url( $cart_item_key ) ), __('Remove this item', ETHEME_DOMAIN) ), $cart_item_key ); 
    				                        ?>
    				                        <h5><a href="<?php echo get_permalink( $cart_item['product_id'] ); ?>"><?php echo apply_filters('woocommerce_widget_cart_product_title', $_product->get_title(), $_product ) ?></a></h5>
    				                        
    				                        <div class="qty">
    				                            <span class="price"><span class="pricedisplay"><?php echo $product_price; ?></span></span>
    				                            <span class="quanity-label"><?php echo __('Qty', ETHEME_DOMAIN); ?>:</span> <span><?php echo $cart_item['quantity']; ?></span>
    				                        </div>
    				                        <?php echo $woocommerce->cart->get_item_data( $cart_item ); ?>
    			                        </div>
    			                       
    			                        
    			                        <div class="clear"></div>
    			                    </div> 
    			                <?php
    			                }
    			            }
    			        ?>
    			        </div>
    
    			        <?php   
    			        } else {
    			            echo '<p class="empty a-center">' . __('No products in the cart.', ETHEME_DOMAIN) . '</p>';
    			        }
    			        
    
    			        if ( sizeof( $woocommerce->cart->get_cart() ) > 0 ) {
    			          ?>
    			            <div class="totals">
    			                <?php echo __('Total:', ETHEME_DOMAIN); ?> &nbsp;<span class="price"><span class="pricedisplay"><?php echo $woocommerce->cart->get_cart_subtotal(); ?></span></span>
    			            </div>
    			          <?php
    
    			            do_action( 'woocommerce_widget_shopping_cart_before_buttons' );
    			            ?>
    			              <a class="button active big checkout-button" href="<?php echo $woocommerce->cart->get_cart_url(); ?>"><span>
          View Cart
        </span></a>
    			                <a href="<?php echo $woocommerce->cart->get_checkout_url(); ?>" class="button active big checkout-button"><span><?php echo __('Checkout', ETHEME_DOMAIN); ?></span></a>   
    			            
    			            <?php
    
    			        }
    			        ?>
    			    </div>
    		    </div> 
    		</div>
        <?php
    	}
    }

    Also added header.php file to your child theme and changed <?php etheme_top_cart(); ?> to <?php etheme_top_cart_child(); ?> in line 116 as I named the function in child functions.php.
    Please clear browser cache and check top cart now.

    Best regards,
    Jack Richardson.

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    Viewing 12,030 results - 12,001 through 12,030 (of 16,197 total)
Viewing 30 posts - 12,001 through 12,030 (of 16,197 total)
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