Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

Hello,

Glad to hear it.

Have a nice day.

Best regards,
Jack Richardson.

Hello,

You need add the code that is shown in the article into functions.php file in the theme directory.

Best regards,
Jack Richardson.

Hello,

You were asked to provide WP Dashboard credentials in the previous topic.
Please send this information and also provide FTP credentials.

Thank you.

Best regards,
Jack Richardson.

Hello,

Please look at the screenshot what error we’re getting when trying to access WP Dashboard:
http://storage9.static.itmages.com/i/15/1110/h_1447150710_7772380_058ae697b8.png

Could you please open access for us?

Thank you.

Best regards,
Jack Richardson.

Hello,

As I see the vc.php file is included in your child theme so I’ve reuploaded the new one to the wp-content/themes/legenda-child/framework directory. Please check VC editor now.

Best regards,
Jack Richardson.

Hello,

The directory /wp-content/themes/legenda/languages should be by default as it’s included in theme package. Also please provide us with FTP credentials in private content to check your installation from our side.

You can paste $locale='de_DE'; after the php tag <?php.
Please note that if you want to make multilingual site you need to use WPML plugin or other similar plugin instead of translating via .po file.

Best regards,
Jack Richardson.

Hello,

At the bottom of this topic you’ll find Private Content box.
Write your information in there.

Best regards,
Jack Richardson.

Hello,

Have you guys done anything here as now the bottom half of the site is broken? I tried restoring the site with no success. Any help would be appreciated.

No, we didn’t change anything before your message.

After that we reuploaded theme files for your site and saw that previous design is broken. That’s why we assume that customizations of the site have been made in original theme files instead of child theme.
Did you make any changes in original theme files?

Best regards,
Jack Richardson.

Hello,

Try to re-add images in product editor and check single product page after that.

Best regards,
Jack Richardson.

Hello,

I’ve commented the code in custom.css:

.wcaiocc-switcher-dropdown .wcaiocc-select{ width: 100% !important;margin-top:-40px !important;}
.wcaiocc-switcher-dropdown{margin-bottom:-40px!important; margin-top:-40px!important; height: -10px !important;}

and added the following one:

.top-panel.show-panel {
    padding-top: 0 !important;
}

div#wcaiocc_widget-2 {
    margin-bottom: 0 !important;
}

Please clear browser cache and check your site now.

Best regards,
Jack Richardson.

Hello,

We can’t access your site now. There is “Forbidden” error.
Please open access for us.

Best regards,
Jack Richardson.

Hello,

You are welcome!

Best regards,
Jack Richardson.

Hello,

The same categories are shown with default WordPress theme too.
So it’s not related to our theme.
Try to recreate your categories or contact Woocommerce support for the solution.

Best regards,
Jack Richardson.

Hello,

1. In my previous post I described what caused the problem with product slider on main page: it’s the shortcode in product description as shown on the screenshot http://prntscr.com/8zmyfe.

2. I’ve added the css code to Global Custom CSS section to show arrows:

.carousel-area .owl-controls .owl-prev {
    left: -20px;
}

.carousel-area .owl-controls .owl-next {
    right: -20px;
}

Please check your site now.

Best regards,
Jack Richardson.