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Viewing 30 posts - 10,771 through 10,800 (of 16,227 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 17:18

    Hello,

    I reuploaded all theme files in your previous topic regarding the same issue .
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 16:53

    Hello,

    Please specify where those widgets should be displayed and show a direct page.
    To install demo pages go to Theme Options > Import/Export > click “Install base demo content” button.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 16:46

    Hello @GetNatalie,

    As I see Cart widget is working properly:
    http://storage7.static.itmages.com/i/15/1130/h_1448898363_3351375_f655abd4e4.png

    Try to clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 16:37

    Hello,

    Now we see blank page on your site.
    Are you making any changes?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 12:02

    Hello,

    You’re welcome.

    Let us know if further assistance is needed.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 10:46

    Hello,

    Related products section shows products from the same product category or with the same tags.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 10:44

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 10:43

    Hello,

    Comments box isn’t included into pages by default in WordPress. It can be used only in posts.
    If you want to show it on pages then you have to use some plugin.
    Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 10:39

    Hello,

    In this case you have to reupload your images with similar dimensions and in higher resolution or revert back to the code that you removed and try to change value.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 10:36

    Hello,

    You can add links in Appearance > Widgets > Right Side top bar area.
    Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .top-bar .top-links {
      display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 10:24

    Hello,

    You need use the plugin “YITH WooCommerce Wishlist”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 10:20

    Hello,

    Sorry, but there is no such possibility.
    As I see you’ve added 8theme-Search Form widget in Appearance > Widgets > Left Side top bar area.
    Unfortunately it can’t be moved to the place you want.

    Please take our apologies.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 10:12

    Hello,

    As I see you are using old versions of WordPress and required plugins. You need to update them as well if you update a theme.
    To download the latest plugins versions go to https://www.8theme.com/download-plugins/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 09:53

    Hello,

    Remove this code in Theme Options > Custom CSS:

    .product-content-image img {
        height: 300px !important;
    }

    and check product images then.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 09:20

    Hello,

    As I see slider is shown fine:
    http://storage7.static.itmages.com/i/15/1130/h_1448871646_7821620_60b7392087.png

    Try to clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 09:13

    Hello,

    Try to use this code in Theme Options > Styling > Custom CSS > Custom CSS for desktop:

    .product-content-image img {
        height: 200px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 09:08

    Hello,

    You can edit that tab in Theme Options > E-Commerce > Single Product Page > Custom tab title.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 12:17

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 12:16

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 09:51

    Hello,

    Try to change header type to another one, like header type 1, 3, 4. In your header type top bar isn’t included.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 09:49

    Hello,

    If you mean to change color for Register and Sign In links then use this code for your header type:

    .header-type-12 .top-links li a {
       color: red;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 09:47

    Hello,

    To change background color of fixed header add this code in Global Custom CSS:

    .fixed-header-area {
        background-color: black;
        border-bottom: 1px solid black;
    }

    To change background color for drop down menu use this css code:

    .fixed-header-area .menu .nav-sublist-dropdown ul {
       background-color: black;
    }
    .fixed-header-area .nav-sublist-dropdown {
        margin-top: 0;
        border: 1px solid black !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 08:56

    Hello,

    1. Go to Theme Options > Header > Enable top bar > On.
    Then add needed widgets to “Left Side top bar area” in Appearance > Widgets.

    2. Unfortunately there is no such option. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 08:54

    Hello,

    We’re glad you found the solution. But as I see your header has white background.
    Do you still need our assistance?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 08:52

    Hello,

    You can upload breadcrumbs background image in Theme Options > Typography.
    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 08:50

    Hello,

    You can remove tab as described in Woocommerce documentation:
    https://docs.woothemes.com/document/editing-product-data-tabs/

    Add the code to functions.php file.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 08:47

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 08:46

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 08:46

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .menu > li > a {
      color: white !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2015 at 08:32

    Hello,

    Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content. We will try to help you with theme update. Also confirm that you have a backup of your site.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 10,771 through 10,800 (of 16,227 total)
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