Error in the theme - by ivava - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Jack Richardson

  • Avatar: ivava
    ivava
    Participant
    November 24, 2015 at 17:04

    Hiya,

    Sorry, I had an external help with other plugin for my theme and they found this error…

    http://clip2net.com/s/3qINcxB – errors not fixed, it is your theme. I wanted to fix it in your theme header.php – but editor is not accessible for me …

    http://c2n.me/3qLmuiG – look what you have in js code – it is theme bug and should be resolved, because another plugins functionality can be damaged too… Write about this issue with screens to theme developers

    Could you please help me with that. I can give you my login details to godaddy if needed for the header.php or FTP

    many thanks
    cheers
    Iva

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 24, 2015 at 17:50

    Hello,

    You can edit files via FTP, use some FTP client (FileZilla, for example) and connect to your server.

    Regards,
    Eva Kemp.

    Avatar: ivava
    ivava
    Participant
    November 24, 2015 at 22:56

    Hi,
    Well they just told me that I should ask you to do it as it is the theme problem not theirs. Sadly, I don’t know any coding :/.

    Cheers,

    Iva

    Please, contact administrator
    for this information.
    Avatar: ivava
    ivava
    Participant
    November 25, 2015 at 00:19

    Hi, also in search engines my home page shows as http://www.kajatheone.com/example-post/ how can I get rid off the example-post in my home page, please?

    Many thanks

    Iva

    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2015 at 12:21

    Hello,

    On our test site there is no such error. Please specify in what file you see that error.

    Concerning search engines, you should refer to SEO specialists.

    Regards,
    Eva Kemp.

    Avatar: ivava
    ivava
    Participant
    November 25, 2015 at 14:30
    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2015 at 15:04

    Hello,

    We saw your screenshots in the previous post. Thank you.
    But we can’t find these errors on our test site.
    So please specify or ask your plugin supporters where they found the errors, in what files.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: ivava
    ivava
    Participant
    November 29, 2015 at 22:41

    Hi ,
    OK thats fine, thank you.
    And just one more question , the can you please tell me where can I find text field in the editor for this single product tab…Returns and delivery under the reviews ..? http://kajatheone.com/product/rose-quartz/

    Many thanks,

    All the best

    Iva

    I love your theme !

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 30, 2015 at 09:08

    Hello,

    You can edit that tab in Theme Options > E-Commerce > Single Product Page > Custom tab title.

    Best regards,
    Jack Richardson.

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