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Viewing 30 posts - 10,651 through 10,680 (of 16,227 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 10:08

    Hello,

    To change the link you need edit the file wp-content/themes/woopress/framework/theme-functions.php in line 935, edit the code <li class="popup_link <?php if(!etheme_get_option('promo_link')): ?>hidden<?php endif; ?>"><a class="etheme-popup <?php echo (etheme_get_option('promo_auto_open')) ? 'open-click': '' ; ?>" href="#etheme-popup"><?php _e('Newsletter', ETHEME_DOMAIN); ?></a></li> to your needs.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 09:37

    Hello,

    1. In this case you have to use WPML plugin http://wpml.org/ and Woocommerce Multilingual.
    http://wpml.org/
    https://wpml.org/documentation/getting-started-guide/language-setup/
    https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/

    2. You have to create registration page and the link will appear.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 09:28

    Hello,

    Do you mean you can’t install Classico theme?
    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 09:23

    Hello,

    You may use some plugin to import products, for example https://wordpress.org/plugins/woocommerce-xml-csv-product-import/
    http://www.wpallimport.com/documentation/woocommerce/overview/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 08:56

    Hello,

    Please specify what code you’ve added.
    Do you want to change width of main image on single product page?
    All your style changes should be placed in style.css file in the child theme, not any other file.

    Provide us with FTP credentials as well.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 08:54

    Hello,

    1. Do you want to create multilingual site?
    Please clarify what you want to achieve.

    2. Please read how to create registration page:
    https://www.8theme.com/demo/docs/woopress/#!/5_registration_page

    3. As I see menu background color is the one that you set in Theme Options > Color Scheme:
    http://storage1.static.itmages.com/i/15/1208/h_1449561215_3915978_ab847d86bb.png
    Edit it if you want to change color.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 08:48

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .vc_column_container {
        display: initial;
    }

    and check site after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 08:43

    Hello,

    As I see you have the same font “Montserrat” as on our demo:
    http://storage3.static.itmages.com/i/15/1208/h_1449560538_8067674_7afe55046d.png
    http://storage4.static.itmages.com/i/15/1208/h_1449560600_1177889_d2966f0382.png

    Please show a direct page where you want to change font family.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 08:36

    Hello,

    As I see https is working:
    http://storage7.static.itmages.com/i/15/1208/h_1449560175_7372976_8046186d8a.png

    Please clarify your issue with more details.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 08:33

    Hello,

    Please update Woocommerce and all required plugins to the latest versions https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2015 at 08:29

    Hello,

    The error means you have low PHP version. Ask your hosting provider to upgrade it to 5.3 version at least.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 20:45

    Hello,

    It means you’re using low PHP version. Ask your hosting provider to update it to 5.3 version at least.
    After that try to activate theme.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 20:44

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 20:19

    Hello,

    To make header transparent you need select header type 2 in Theme Options > Header and set slider in home page editor in “Show slider instead of breadcrumbs and page title” section.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 20:17

    Hello,

    To change font size for product excerpt use this code in Custom CSS for desktop:

    .products-list .product .product-details .product-excerpt {
       font-size: 18px;
    }

    To show product title you need enable it in Theme Options > Products Page Layout > Show product name.
    Then if you want to show it only for list view you need add this code in Global Custom CSS:

    .products-grid .product-title {
      display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 17:09

    Hello,

    The error is related to your server.
    You need contact your hosting provider regarding this issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 17:03

    Hello,

    Please provide us with FTP credentials.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 16:45

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 16:40

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 16:38

    Hello,

    Please update all required plugins https://www.8theme.com/download-plugins/ (Ultimate VC Addons, Revolution Slider, Visual Composer) .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 15:57

    Hello,

    Thank you for the screenshot.

    1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .et-brand img {
        border: none;
    }

    2. Use this code in Global Custom CSS:

    .page-heading.bc-type-2 .title {
       display: none;
    }

    3. Please use this css code:

    .sidebar-position-left .row-count-4 .product .footer-product .yith-wcwl-add-to-wishlist a {
        font-size: 10px;
    }
    .sidebar-position-left .row-count-4 .product .footer-product .yith-wcwl-add-to-wishlist a:before {
        margin: 0 7px -1px 9px !important;
    }

    4. Unfortunately there is no such option. Sorry.

    5. To add Newsletter go to Theme Options > Promo Popup > enable “Show link in the top bar” and enable top bar in Theme Options > Header.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 15:41

    Hello,

    You had 2 products per row in Theme Options > Products Page Layout > Products per row. I’ve changed the number to “3”.
    Please check the page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 14:57

    Hello,

    I’ve checked your site on Samsung mobile device and haven’t seen any problem:
    http://storage3.static.itmages.com/i/15/1207/h_1449496549_1666441_f5feff7467.png

    Please clarify what exactly you want to achieve.
    Do you want to disable responsive design and show content full width on mobiles as it is on desktop?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 14:49

    Hello,

    Please increase upload_max_filesize to 60M and memory_limit to 128M.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 14:47

    Hello,

    Contact your hosting provider and ask them to enable allow_url_fopen function and increase values for upload_max_filesize and post_max_size functions.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 11:06

    Hello,

    Please provide us with WP Dashboard credentials too.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 10:47

    Hello @KilroyWasHere,

    Please contact your hosting provider and ask them to increase values of upload_max_filesize and memory_limit functions.
    After that try to install demo content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 10:40

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 10:31

    Hello,

    I’ve re-saved Permalinks settings in WP Dashboard > Settings > Permalinks and products are shown now.
    Clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 10:24

    Hello,

    Please take our apologies but we don’t provide support for 3rd-party plugins.
    We don’t guarantee full compatibility of them with the theme.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 10,651 through 10,680 (of 16,227 total)
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