Tagged: actualize
Hi I need urgent help, because my classico does not want to actualize anymore – It does not want to accept my FTP and things
Gibts hier jemanden der mich via email in deutsch Supporten kann?
Mein classico is total im Arsch und ich habe keine Ahnung wie ich das wieder aktualisieren kann weil es sich nicht einwühlt!
Hello,
This question is a bit unclear for us. Could you please clarify us with more details?
What are you trying to achieve?
Regards,
Robert Hall.
Hello,
Do you mean you can’t install Classico theme?
Please provide us with FTP and WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
Please provide us with FTP and WP admin credentials in private content.
Thank you.
Best regards,
Jack Richardson.
Hello,
As I see you’re using old theme and old plugins versions.
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
Also update all required plugins http://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Best regards,
Jack Richardson.
but that is exactly the problem it just stopped updating and denied to dial into ftp!!!!!
we are at the beginning again – I always updated but that is exactly what it did not want to do!
thats why I gave you all the passwords!
Hi Eva – thank you for updating my website – but right now, it seems not ready yet?
when I try to update the rest – wordpress will not dial into my server, it still denies to go into –
so – could you please update the rest? and then I have to talk to my server…
thanks a lot
Maiga
Hello,
We can’t access your site. It’s timing out.
The problem is related to your hosting provider.
Please contact them concerning this issue.
Best regards,
Jack Richardson.
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