Hello @JohnyB,

Thank you for providing the details. Please share any private information only in the designated private area, which is visible exclusively to support managers. Sharing access details in a public area may allow others to view and connect to your FTP, potentially making unauthorized modifications.

We will review the issue you reported and inform you once we have identified possible solutions.

Best regards,
Jack Richardson
The 8Theme Team

Hello @JohnyB
Please, check the private content.
Kind regards, Jack Richardson
The 8theme’s team

Hello @JohnyB,

Please check it now.

Details regarding the removal of styles can be found here: https://gyazo.com/ead23eda50c8b5ac0b3e346bd0967a83

Best regards,
The 8Theme Team

Hello @2347281,

The solution should be applied correctly, as we have tested it on our side and confirmed that it hides the other attributes on the product listings on the Shop page built with Elementor.
https://gyazo.com/addcef2699876c741bed198e4196a148
https://prnt.sc/mleFhJeCUetE
https://gyazo.com/cbafa3be730d7e8ca99e1fee8f952e4f

Once your website is uploaded to a live URL, please let us know so that we can review it and provide an appropriate solution if the previous one does not work for your specific case.

Best regards,
Jack Richardson
8Theme Team

Hello @JohnyB,

We have reviewed the mentioned settings, but they were not configured according to our recommendations. Even after we corrected the configuration, the issue still appears on the homepage sliders. Upon further inspection, we noticed that there is custom CSS applied, which restricts the title limitation set in the Theme Options (https://prnt.sc/l4ebUinAA0tq). Based on the comments within the CSS, it appears that this snippet was added from your side.

If you would like the product title limitation to be controlled by the Theme Options, please remove the mentioned CSS or adjust it according to your requirements.

Best regards,
Jack Richardson
8Theme Team

Hello @hesham,

The issue you are experiencing is not related to our theme. As we mentioned earlier, it can be submitted on the WooCommerce forum. The display of categories is determined by their code structure and is not controlled by our theme. Thank you for your understanding.

If you require additional customization to meet your specific needs, please submit your request here: https://www.8theme.com/contact-us

Best regards,
The 8Theme Team

Hello @JohnyB,

The previously provided wp-admin access credentials no longer allow us to log in. We kindly ask you to provide the correct login details.

Best regards,
The 8Theme Team

Hello @JohnyB,

While our developers were investigating the issue, it appears that the access credentials to your website were modified, which caused us to be logged out. Could you please provide the correct access details to your website and refrain from making any further changes until we complete our work?

Best regards,
The 8Theme Team

Hello @JohnyB,

Thank you for providing the details. As we previously mentioned, we can now confirm that the Catalog Mode was enabled for all users: https://prnt.sc/Ip0wZ5OgvDpn. We have now disabled this option, so the “Add to Cart” button should be visible. Please check and let us know if everything is working correctly.

Best regards,
Jack Richardson
8Theme Team

Hello @Recep,

In our next update, we will include an option to sort products by their modified date (a new feature). You will be able to select this option after the update.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Hesham,

Could you please provide us with some screenshots of the issue? This will help us better understand the problem and offer you the most accurate solution.

Best regards,
The 8Theme Team

Hello @2347281,

It appears that you have submitted your topic to the incorrect support forum, as your request seems to be related to the XStore theme support forum (https://www.8theme.com/forums/xstore-wordpress-support-forum/).

Currently, there is no built-in option to display only one line of product attributes in the Products archive. However, this can be achieved by applying a custom CSS snippet. To provide you with the appropriate solution, we would like to confirm whether your store is built with Elementor or uses the default shop layout.

Could you please share the URL of your store? If login access is required to review the website, kindly provide temporary wp-admin credentials in the private content section.

Best regards,
Jack Richardson
8Theme Team

Hello @Kingsley H.,

As we are unable to identify the steps required to reproduce the issue, it is unfortunately not possible for us to fully understand the problem and provide an appropriate solution. We recommend that you contact your hosting provider to check whether any optimizations or maintenance activities are performed at certain times of the day that might cause the images to appear broken.

Once you have additional information or can specify the time when the issue occurs, please share these details with us so that we can assist you further.

Best regards,
Jack Richardson
8Theme Team

Hello @Recep
Thanks for great idea. We will try to implement it in next update and if you want such feature now, could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Hanzla Nadeem,

Have you had a chance to test the solution we provided? The wrapper mentioned in our solution is not displayed for billing or shipping notices, but only for messages, as per your request.

If you are experiencing any issues while testing the provided solution, could you please share a video demonstrating how the issue can be reproduced on your side?

Additionally, you may try the following CSS and test it:

.woocommerce-checkout .woocommerce-notices-wrapper:has(.button.wc-forward) {  
    display: none;  
}

Best regards,
Jack Richardson
8Theme Team