Hello @Nilla,

Please open Dashboard → Elementor → Settings → Integrations → Mini Cart Template and set it to Disable (see the screenshot: https://prnt.sc/50sa_wBlX4vP).

If the issue persists, kindly provide us with screenshots of the problem and temporary wp-admin access (in private content).

Best regards,
Jack Richardson
8Theme Team

Hello @Rok,

Could you please provide us with a few screenshots of the mentioned tags? We have checked the wishlist, cart, and account off-canvas widgets, and the ‘span’ tags appear to be displayed correctly (based on the snippets we provided to you).

Best regards,
Jack Richardson
The 8Theme Team

Hello @Recep,

We have reviewed the issue related to the display of upsell and cross-sell products. These products are being shown as expected: https://prnt.sc/_8A7URTTKe9b. Please note that such products are displayed based on the items added to your cart. If none of the products in your cart have associated upsell or cross-sell items, these products will not appear in your mini-cart.

Additionally, we kindly recommend clearing your CDN cache before testing, if you have an active CDN, as we noticed that a CDN is installed on your website: https://prnt.sc/vunhKKvHVSkN.

Best regards,
Jack Richardson
8Theme Team

Hello @Rok,

We have reviewed several single products using the mentioned extension, and the structure appears to be correct: https://prnt.sc/cKjP0hw0QnC5.

On single posts, there are a few issues; however, most of them can be resolved within the post content: https://prnt.sc/Jub_QCBuxgj8. Some widgets contain tags that are outside the proper SEO structure of the page.

For the Author Box widget with the incorrect H4 heading: https://prnt.sc/HMDGDg2rhFXo, you can adjust the tag in the widget settings: https://prnt.sc/fNDlyv3ym4j7.

For the Sidebar widgets, you can modify the tag in the widget title section: https://prnt.sc/bZ25gIq1iZgu.

On other pages, such as the About Us page, you can change the widget tags directly in the page content: https://prnt.sc/CO9wfEcI24RZ, https://prnt.sc/zgwCaPP5vMdz.

If you have any further questions, please feel free to submit them on our support forum.

Best regards,
Jack Richardson
8Theme Team

Hello @Cookster Creative,

We regret to inform you that there is currently an incompatibility preventing the bulk removal of waitlist items. However, we will ask our developers to review this issue and look for a possible solution.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

Hello @ahmet hakan,

Could you please provide us with the updated wp-admin access details, as the previous credentials appear to be outdated? Additionally, we kindly ask you to perform the test with a short delay (approximately 20–30 seconds) after activating or deactivating the mentioned widget, as this delay may be necessary for accurate testing results.

Best regards,
Jack Richardson
8Theme Team

Hello @Enmanuel Rostran,

Please check now. We have disactivated the Pjax pagination option.

Best regards,
Jack Richardson
The 8Theme Team

Hello @ziga32,

You may try using the following custom CSS snippet:

@media only screen and (max-width: 979px) {
    .product-type-simple .onsale.left {
        text-indent: -70px;
        word-spacing: 15px;
        overflow: hidden;
    }
}

Best regards,
Jack Richardson
The 8Theme Team

Hello @luc,

We would like to know your opinion on our suggestion to modify the sticky header by applying a different effect on mobile devices, as it . If you approve, we will proceed with implementing this functionality.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Saira

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Recep,

Could you please test it on your side now? We have improved the LiteSpeed cache settings and, after implementing these adjustments, we did not encounter any of the issues across multiple browsers that were previously observed.

Best regards,
Jack Richardson
The 8Theme Team

Hello @chutipao

Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance — Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Kind regards, Jack Richardson
The 8theme’s team

Hello @Rok,

The issue with the broken structure of your mini-cart was caused by an incorrect snippet you implemented (https://prnt.sc/bvHk4jrMjYEs). We have corrected it according to the solution we previously suggested in our earlier reply (https://www.8theme.com/topic/how-to-change-settings-of-off-canvas-element/#post-459973).

Regarding your inquiry about the “Total impressions,” “Total clicks,” and similar texts, we were unable to locate such content on your page. It is possible that these texts are being added by one of your browser tools. You may verify this by checking other websites or by using a different tool. If you could clarify which tool you are currently using, we would be happy to check it on our end.

We have also resolved the issue with the wishlist and compare mini-content by adding the following snippets in your child-theme/functions.php:

add_filter('etheme_woocommerce_mini_wishlist_product_title_tag', function($tag) {  
    return 'h2';  
}, 999);  

add_filter('etheme_woocommerce_mini_compare_product_title_tag', function($tag) {  
    return 'h2';  
}, 999);

However, we believe there is no need to modify such strings for SEO purposes, as SEO testing tools typically analyze websites in “incognito” mode, where the mini-wishlist and mini-cart content are empty.

If you have any further questions, please feel free to contact us.

Best regards,
Jack Richardson
8Theme Team

Hello @Niddy,

Thank you for the details. We have checked the post editor and identified the reported issue – Error 500 (https://prnt.sc/AjOBEgCwJzrQ). After activating all widgets as suggested in our previous reply (https://www.8theme.com/topic/elementor-templates-are-being-automatically-injected-with-hundreds-of-etheme_conditions_-meta-field/#post-459974), the editor loaded correctly (https://prnt.sc/8GDY0vbhwmxg).

This indicates that the issue with loading the Single Post editor was related to certain specific widgets being disabled. These widgets are used within your single post content, and their deactivation caused Elementor to trigger an error.

You can now check the Single Post editor. Once you have completed your editing across the website, please click “Scan elements usage” in the Elements Manager (https://prnt.sc/AHHF_pxC6KLc) to identify and deactivate any unused widgets. This will help optimize your website by preventing unnecessary widgets from loading.

Best regards,
Jack Richardson
8Theme Team

Hello @Kingsley H.

Our theme is fully optimized for performance and does not slow down websites by default. In most cases, speed issues are related to additional content or setup, such as:

• Excess plugins
• Large, unoptimized images
• Heavy third-party scripts or resources

To improve performance, please consider:

– Removing unused plugins
– Optimizing images (WebP format recommended)
– Using a performance plugin (e.g., WP Rocket, LiteSpeed Cache)

Here is our step-by-step performance guide:

https://www.8theme.com/documentation/xstore/troubleshooting/the-ultimate-2025-guide-to-boosting-wordpress-speed-with-xstore-theme/

Kind regards,
Jack Richardson
The 8Theme Team