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Forum Replies Created

Viewing 30 posts - 1,261 through 1,290 (of 1,384 total)

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John Holden

Participant

May 7, 2019 at 05:39

Hi,

If your site is suspended, you should contact hosting provider for more details.

This is not related to theme issues

Regards,
Hung PD

#213443 Copied In reply to: Website is suspended

John Holden

Participant

May 7, 2019 at 05:37

Hi,

1. I can check out without issues http://prntscr.com/nlczpx

2. I’ve fixed your issue. Please check your site again.

Regards,
Hung PD

#213442 Copied In reply to: Problems with WooCommerce

John Holden

Participant

May 7, 2019 at 05:21

Hi,

Could you please clarify a little better?

Regards,
Hung PD

#213441 Copied In reply to: Need to customize Shop page

John Holden

Participant

May 7, 2019 at 04:50

Hi,

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#213440 Copied In reply to: Change location of "Additional Information" in product detail page

John Holden

Participant

May 7, 2019 at 04:46

Hi,

Currently, we support these header layouts http://prntscr.com/nlcvf8

If you want to remove or something else, it requires customization.

Regards,
Hung PD

#213439 Copied In reply to: Remove header-bg-block (X-Phone demo)

John Holden

Participant

May 7, 2019 at 04:38

Hi,

Glad to hear your issue has been resolved.

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/royal-multipurpose-wordpress-theme/reviews/8611976

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#213437 Copied In reply to: Product Bundle – Add To Cart button issues

John Holden

Participant

May 7, 2019 at 04:26

Hi,

Could you please clarify a little better?

Regards,
Hung PD

#213436 Copied In reply to: Support

John Holden

Participant

May 6, 2019 at 04:34

Hi,

In order to do that, it requires customization.

Regards,
Hung PD

#213381 Copied In reply to: Want to add language switcher ( flags or 2 letters ) to another place

John Holden

Participant

May 6, 2019 at 04:32

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#213380 Copied In reply to: The problem with a Xstore

John Holden

Participant

May 6, 2019 at 04:31

Hi,

This is not from Xstore theme, maybe it comes from WooZone

Regards,
Hung PD

#213379 Copied In reply to: Automatic Update Setup

John Holden

Participant

May 6, 2019 at 04:30

Hi,

Please send:

– Screenshot of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#213378 Copied In reply to: Error by changing button color

John Holden

Participant

May 6, 2019 at 04:30

Hi,

That’s possible, you can try WPML

Regards,
Hung PD

#213377 Copied In reply to: DIfferent font for 2 languages

John Holden

Participant

May 4, 2019 at 04:50

Hi,

https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Regards,
Hung PD

#213359 Copied In reply to: Page not Found

John Holden

Participant

May 4, 2019 at 04:48

Hi,

For example, if you want to display categories then you can use this element http://prntscr.com/nk6pf0

Then, after added new categories it automatically update.

Regards,
Hung PD

#213357 Copied In reply to: Help creating category landing page

John Holden

Participant

May 4, 2019 at 04:46

Hi,

Please send:

– Screenshot of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#213356 Copied In reply to: Top Bar & Footer

John Holden

Participant

May 3, 2019 at 05:52

Hi,

– Please see screenshots http://prntscr.com/njs0ou
and watch videos – https://youtu.be/-vPCUHnlMIQ https://youtu.be/hmsxW5KF9dg
Our demo – http://prntscr.com/nju0cm http://prntscr.com/nju0ju http://prntscr.com/nju0nm http://prntscr.com/nju0wv

Regards,
Hung PD

#213307 Copied In reply to: Editing Fonts/Logo in Cocktail Demo

John Holden

Participant

May 3, 2019 at 03:51

Hi,

I notified developer for this case, they will check and response you today.

Thank you for your patience

Regards,
Hung PD

#213305 Copied In reply to: Product thumbnails acting weird

John Holden

Participant

May 3, 2019 at 03:34

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will add to .htaccess file

Regards,
Hung PD

#213304 Copied In reply to: Page not Found

John Holden

Participant

May 3, 2019 at 03:33

Hi,

Admin credential is incorrect, please check again

Regards,
Hung PD

#213303 Copied In reply to: Styling Menu XStore

John Holden

Participant

May 3, 2019 at 03:18

Hi,

1. Sorry for this inconvenience. I deleted, here what I installed fresh theme on my local: http://prntscr.com/njqy0n

2. I have NOT touched or changed anything on your site :).

Regards,
Hung PD

#213301 Copied In reply to: Is "Person" role on the site connected with Xstore?

John Holden

Participant

May 3, 2019 at 03:01

Hi,

1. I see you changed logo. Did you resolve your problem?

2. Theme Options > Typography > Custom Fonts > Upload font. http://prntscr.com/njquks

Regards,
Hung PD

#213300 Copied In reply to: Editing Fonts/Logo in Cocktail Demo

John Holden

Participant

May 3, 2019 at 02:56

Hi,

Please send:

– Screenshot of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#213299 Copied In reply to: Remove header-bg-block (X-Phone demo)
John Holden

Participant

May 3, 2019 at 02:50
Hi,

Please see screenshots http://prntscr.com/l2eaxb > http://prntscr.com/l2eb0k > http://prntscr.com/l2eb4e > http://prntscr.com/l2eb7l > http://prntscr.com/l2ebhu

[vc_row][vc_column][etheme_scroll_text bg_color="#222222" height_value="30px"][etheme_scroll_text_item tooltip="true" tooltip_title="More details" tooltip_content="You can add anything here from Admin Panel."]<i class="et-icon et-coupon"></i> Take 30% off when you spend $150 or more with code xstore78 [/etheme_scroll_text_item][etheme_scroll_text_item tooltip_content_pos="top" tooltip="true" tooltip_title="More details" tooltip_content="You can add anything here from Admin panel."]<i class="et-icon et-delivery"></i> Free 2-days standard shipping on orders $255+ [/etheme_scroll_text_item][etheme_scroll_text_item button_link="url:https%3A%2F%2Fxstore.8theme.com%2F%3Fpage_id%3D5|title:Read%20more||"]You can add anything here from Theme Options. [/etheme_scroll_text_item][/etheme_scroll_text][/vc_column][/vc_row]

Feel free to ask if you have any other questions

Regards,
Hung PD
#213298 Copied In reply to: The problem with the theme setting xstore
John Holden

Participant

May 1, 2019 at 12:50

Hi,

I tested on our local and it worked fine http://prntscr.com/nj2mg5 -> http://prntscr.com/nj2mj5

– Please update theme & plugins to latest version

– You should deactivate all plugins and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,
Hung PD

#213231 Copied In reply to: Product thumbnails acting weird

John Holden

Participant

May 1, 2019 at 12:33

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#213229 Copied In reply to: product categories display order

John Holden

Participant

May 1, 2019 at 12:20

Hi,

I activated default theme and it still there

This doesn’t relate to our theme. You should deactivate all plugins and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,
Hung PD

#213224 Copied In reply to: Is "Person" role on the site connected with Xstore?

John Holden

Participant

March 9, 2019 at 07:28

Hi,

– Please update theme & plugins to latest version.

– You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

I tested on my local with PHP 7.2.xx and it worked for me

Regards,
Hung PD

#210625 Copied In reply to: XStore on PHP7 Cart in Header Broken & Checkout Page Broken
John Holden

Participant

March 9, 2019 at 07:22
Hi,

You can use CSS to edit style of ‘add to cart’ button

.single_add_to_cart_button.button, .quick-view-popup .product_type_variable, .quick-view-popup .product_type_grouped, .quick-view-popup .product_type_external { height: auto; font-size: .85rem; padding-top: .785rem; padding-bottom: .785rem; background-color: #222222; border: 1px solid #222222; color: #fff; min-width: 190px; margin-right: .4rem; }

Regards,
Hung PD
#210624 Copied In reply to: Style the "add to cart" button in product page
John Holden

Participant

March 9, 2019 at 07:05

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#210623 Copied In reply to: Styling the footer

John Holden

Participant

March 9, 2019 at 07:04

Hi,

Please send:

– Screenshot of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#210622 Copied In reply to: Issue with variation swatches style
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Viewing 1,290 results - 1,261 through 1,290 (of 1,384 total)

Viewing 30 posts - 1,261 through 1,290 (of 1,384 total)

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Forum Replies Created

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