Return to previous page

Is "Person" role on the site connected with Xstore?

This topic has 5 replies, 2 voices, and was last updated 4 years, 12 months ago ago by John Holden

maris

Participant

May 1, 2019 at 04:58

Hello,

I’m just curious…

I noticed on my websites using xstore that every admin user has also a role called “Person” which is not a wordpress or woocommerce thing, I guess.
My friend using xstore has the same and on the other hand – on my websites using different themes – I don’t have it.

So I thought – is it something the theme adds maybe?

(at the moment I can see that new admin users do not have this role anymore but in March I remeber they automatically were “Persons” too)

Can you please tell – is that anyhow connencted with Xstore?

Thank you.

Please, contact administrator
for this information.

#213214 Copied Theme version: 5.2 WooCommerce version: 3.5.7

4 Answers

John Holden

Support staff

May 1, 2019 at 12:20

Hi,

I activated default theme and it still there

This doesn’t relate to our theme. You should deactivate all plugins and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,
Hung PD

#213224 Copied

maris

Participant

May 2, 2019 at 20:58

I already did it before I asked (besides the ones that come with xstore theme) and I can see it only on xstore themed websites so I thought it is somehow connected and that is why I asked. If not, then ok, thank you 🙂

And could I please aks you to delete the screen you attached above? The site is not in development, as you can see, so you’re showing publicly real names and email addresses of my customers which is not what I would like to do 🙁 (it’s illegal, actually).

Thank you.

#213288 Copied

maris

Participant

May 2, 2019 at 21:21

And I can see after your visit on my site and changing the theme (I guess) a few things are broken. I don’t know if changing the theme is what is supposed to be done on the website that is in production, really. After your changes a menu that wasn’t there apeared and a text on the bottom of the page as well, and as I am on holidays (we have it here in Poland now), all my customers was watching that today. Embarassing…

(this is how it used to look before: https://web.archive.org/web/20190116152458/https://anelle.pl/)

Shouldn’t a staging site be used instead or something?

I will restore a backup from yesterday but I just wanted to let you know what happened. Maybe working live on sites in production is not the best idea..?

#213291 Copied

John Holden

Support staff

May 3, 2019 at 03:18

Hi,

1. Sorry for this inconvenience. I deleted, here what I installed fresh theme on my local: http://prntscr.com/njqy0n

2. I have NOT touched or changed anything on your site :).

Regards,
Hung PD

#213301 Copied
Viewing 5 results - 1 through 5 (of 5 total)