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Viewing 30 posts - 31 through 60 (of 1,384 total)
  • Avatar: John Holden
    John Holden
    Participant
    August 31, 2021 at 18:29

    Hello

    Will you please elaborate your question a little more for our better understanding.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 31, 2021 at 17:16

    Hello

    Thank you so much for contacting us!

    Yes you can enable this theme with licence code and use pro version accordingly. https://www.8theme.com/documentation/xstore/theme-installation/theme-installation/ if you face any issue regarding the theme installation or any other process let us know we are always here to provide you customer support.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 31, 2021 at 17:02

    Hello

    Kindly check your theme which theme is activated on your site it is probably looks that you have activated some other theme.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 30, 2021 at 17:49

    Hello

    Thank you so much for your kind words

    If you have any issue in this theme package let us know we are always here to provide you customer support in best possible way.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 30, 2021 at 17:44

    Hello

    As for mega menu issue is concerned we already have a mega menu option in this theme package you can use it accordingly. https://prnt.sc/1qtd1fp and it has all feature which you want.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 30, 2021 at 16:15

    Hello

    As for hide any section is concerned kindly Edit the page with Elementor on which you have the Section or the Widget that you want to hide. Select the Section that you want to hide. In the left-side settings panel of the Section, go to the Advanced tab Open the Responsive settings group .

    Here you can hide the selected Section or the Widget on Desktop, Tablet, and Mobile.
    Save your changes.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 24, 2021 at 15:52

    Hello

    Thank you so much for contacting us!

    I suppose the cache might have been generated at a time when the page itself was invalid and redirected to its non-AMP version.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 24, 2021 at 15:49

    Hello

    Thank you so much for contacting us!

    It is probably look that slider main image is missing will you please upload a new image and then check your website let us know if you still facing issue .

    Delete Newsletter static block to remove newsletter.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 24, 2021 at 11:36

    Hello

    Thank you so much for contacting us!

    Your mentioned URL is not working kindly elaborate your question a little more or send us highlighted screenshot where you are facing the issue so that we will guide you in best possible way.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 24, 2021 at 11:15

    Hello

    Add the missing link as per detail report otherwise ignore these error it did’t effect on your website. This theme is tested many times on different testing platform so feel free to use.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 24, 2021 at 10:33

    Hello

    Send us your website highlighted screenshot and URL where you are facing the issue so that we will check your issue in more details.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 24, 2021 at 10:30

    Hello

    It might be possible some server response time issue kindly check your website after clear your browser cache and let us know

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 24, 2021 at 08:44

    Hello

    You can use custom single product page template with the help of elementor plugin and manage it accordingly.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 24, 2021 at 08:27

    Hello

    Thank you so much for contacting us!

    Can you please send us highlighted screenshot along with your website wordpress login detail so that we will check your issue and provide you customer support in best possible way.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    August 24, 2021 at 08:19

    Hello

    Thank you so much for contacting us!

    There is no specific template to to design page same like your mentioned page, but in elementor page builder you can create ghis grid format accordingly.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 25, 2021 at 07:55

    Hello

    Thank you so much for contacting us!

    We do not understand your question please explain your question a little more or send us your website highlighted screenshot for out better understanding.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 25, 2021 at 07:54

    Hello

    Ok we will wait your message once you get it let us know.

    Regards
    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 25, 2021 at 07:52

    Hello

    Please explain your question a bit clear , currently your header is look different as your mentioned in your message so tell us under which section your need box shadow.

    Regards

    Avatar: John Holden
    John Holden
    Participant
    July 25, 2021 at 07:36

    Hello

    Thank you so much for contacting us!

    As for translation issue in concerned please follow the following instruction https://www.8theme.com/documentation/xstore/theme-translation/ and let us know if your issue is fixed.

    Regards

    Avatar: John Holden
    John Holden
    Participant
    July 25, 2021 at 07:31

    Hello

    Thank you so much for contacting us!

    Please send us your website URL along with wp admin access so that we will check your issue in best possible way.

    Regards

    Avatar: John Holden
    John Holden
    Participant
    July 25, 2021 at 07:29

    Hello

    Thank you so much for contacting us!

    It is probably looks that some of 3rd party plugin create a conflict with the theme package kindly check your website with default theme plugin and let us know.

    https://www.8theme.com/documentation/xstore/plugins/included-plugins/

    Regards

    Avatar: John Holden
    John Holden
    Participant
    July 25, 2021 at 07:11

    Hello

    Thank you so much for contacting us!

    Will you please send us your website wp login detail so that we will check your issue in more details.

    Regards

    Avatar: John Holden
    John Holden
    Participant
    July 25, 2021 at 07:03

    Hello

    Thank you so much for contacting us!

    Downgrade WP to version 5.7.2. Theme does not support WP 5.8 at this moment. We are working on new theme update with support of WP 5.8.

    Regards

    Avatar: John Holden
    John Holden
    Participant
    July 25, 2021 at 07:00

    Hello

    Thank you so much for contacting us!

    Can you please send us your website wp logins detail so that we will check your issue in best possible way.

    Regards

    Avatar: John Holden
    John Holden
    Participant
    July 22, 2021 at 17:50

    Hello

    Thank you so much for contacting us!

    We have check your website URL and it is working absolutely fine can you please send us highlighted video URL .

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 22, 2021 at 17:41

    Hello

    Thank you so much for contacting us!

    Downgrade WP to version 5.7.2. Theme does not support WP 5.8 at this moment. We are working on new theme update with support of WP 5.8.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 22, 2021 at 17:38

    Hello

    it will disappear when you mouse out the menu .

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 22, 2021 at 17:33

    Hello

    We see your website and it is working absolutely fine https://prnt.sc/1eeif5c will you please tell me on which device you check your website.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 22, 2021 at 17:25

    Hello

    Thank you so much for contacting us!

    Kindly add the following mentioned code by going to Dashboard > Theme Options > Additional CSS

    @media only screen and (max-width: 480px)
    .products-grid .product {
        width: 100%;
    }

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 22, 2021 at 17:13

    Hello

    Downgrade WP to version 5.7.2. Theme does not support WP 5.8 at this moment. We are working on new theme update with support of WP 5.8.

    John Holden

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    Viewing 60 results - 31 through 60 (of 1,384 total)
Viewing 30 posts - 31 through 60 (of 1,384 total)
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